Mental Health and Addiction Services

Below is a listing of local Mental Health and Addiction Services available in Ottawa. (PDF version)

For more mental health and addiction information please contact 211 or visit www.ementalhealth.ca.

B = Bilingual, E = English, F = French, O = Other languages

Community Agencies

Bereaved Families of Ontario (B)
Ottawa Chapter
308-211 Bronson Ave. Ottawa, ON K1R 6H5
Phone: 613-567-4278
Services: Support/Activity Group, Information Resources 
Referral Required: No
Fee: No
Age Range: 3+
www.bfo-ottawa.org
Canadian Hearing Society Ottawa (B)
Ottawa Office
2197 Riverside Drive, Suite 600, Ottawa, ON, K1H 7X3
Phone: 1-866-518-0000
Services: Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: All
www.chs.ca/locations/ottawa
Canadian Mental Health Association (CMHA) (B) 
Ottawa Branch
301-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-7791
Services: Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: To access services, call during regular business hours and ask to speak to the Information and Referral worker.
Fee: No
Age Range: All
ottawa.cmha.ca
Centre Psychosocial (F)
300-150 Montreal Rd. Ottawa, ON K1L 8H2
Phone: 613-789-2240
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral Required: No
Fee: No
Age Range: 0-18
www.centrepsychosocial.ca
Family Services Ottawa (B)
312 Parkdale Ave. Ottawa, ON K1Y 4X5
Phone: 613-725-3601
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: Contact main line and ask for Intake worker.
Fee: Sliding fee scale geared to family income and the number of dependants living in the home.
Age Range: All
www.familyservicesottawa.org
Geriatric Psychiatry Community Services of Ottawa (B)

75 Bruyère St. Ottawa, ON, K1N 5C8
Phone: 613-562-9777 ext. 225
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: Physician referral required
Fee: No
Age Range: 55+

gpcso.org

LGBTTQ Counselling (B) 
Centretown Community Health Centre
420 Cooper St. Ottawa, ON K2P 2N6
Phone: 613-233-4443
Services: Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 12-25
http://www.centretownchc.org/program/lgbtq-trans-health-program
Hopewell Eating Disorders (E)
404 McArthur St. Ottawa, ON K1K 1G8
Phone: 613-241-3428
Services: Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: There are costs for some, but not all, support groups.
Age Range: 13+
www.hopewell.ca
Kind (Formerly PTS) (E)
331 Cooper Street, 2nd Floor
Phone: 613-563-4818
Services: Counselling, Support/Activity Group
Referral: No
Fee: Fees apply for some services (sliding scale based on ability to pay)
Age Range: All
http://kindspace.ca/
Minwaashin Lodge (E)
100-1155 Lola Street, Ottawa, ON K1K 4C1
Phone: 613-741-5590
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group
Referral: No
Fee:  No
Age Range: All
http://minlodge.com/
Montfort Renaissance (F)
338 Montreal Road, Ottawa, ON K1L 6B3
Phone: 613-742-0988
Services: Counselling, Support/Activity Group
Referral: Call main line and ask for the intake coordinator.
Fee: No
Age Range: 16+
http://montfortrenaissance.ca/en/montfort-renaissance/
Operation Come Home
150 Gloucester St. Ottawa, ON K2P 0A6
Phone: 613-230-4663
Services: Crisis Support, Counselling, Support /Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 16+
www.operationcomehome.ca
Ottawa Chinese Community Service Center (E, O)

400 Cooper St. Suite 2000, Ottawa, ON K2P 2H8

Phone: 613-235-4875
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All

occsc.org

Ottawa Inuit Children's Centre (E,O)
Early Years: 224 & 230 McArthur Avenue, Vanier, ON, K2P 0A6
Youth Centre: 76 Queen Street, Vanier, ON, K1K 1X7
Phone: 613-744-3133 x 232
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee:  No
Age Range: 0-13
http://www.ottawainuitchildrens.com/
Ottawa Public Health (B,O)
Phone: 613-580-6744
Services: Counselling, Assessment
Referral: No
Fee: No
Age Range: All
ottawapublichealth.ca
Parent Lifeline of Eastern Ontario (PLEO) (B)
Location changes based on support groups, so please call or check website for location information.
Phone: 613-321-3211
Services: Support/Activity Group, Information Resources
Referral Required: No
Fee: No
Age Range: 16+
http://www.pleo.on.ca
Project Upstream (E)
204 - 100 Craig Henry Drive, Ottawa, ON K2G 5W3
Phone: 613-248-3329 
Services: Counselling, Assessment
Referral Required: Contact main line and ask for Bo Turpin, Coordinator.
Fee: No  
Age Range: 16+ 
https://upstreamottawa.ca/
Psychiatric Survivors of Ottawa (E)
211 Bronson Avenue, Suite 313/314, Ottawa, Ontario K1R 6H5
Phone: 613-567-4379
Services: Support/Activity Group
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.pso-ottawa.ca/
Roberts Smart Centre (B)
1737 Woodward Dr. Suite 104, Ottawa, ON K2C 0P9
Phone: 613-728-1946
Services: Counselling, Assessment
Referral: Contact Intake Coordinator either at 613-728-1946 ext.236 or intake@rsc-crs.com 
Fee: No
Age Range: 12-17
www.robertssmartcentre.com
Sexual Assault Support Centre of Ottawa (E)
P.O Box 4441, Stn. E, Ottawa, ON K1S 5B4
Phone: 613-725-2160 | 24hr line: 613-234-2266
Services: Crisis Support, Support/Activity Group, Information Resources
Referral: No 
Fee: No
Age Range: All
http://sascottawa.com
Somali Centre for Family Services (E, O)

Phone: 613-526-2075
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All

scfsottawa.org

Tungasuvvingat Inuit (E,O)

1071 Richmond Rd. Ottawa, ON, K2B 6R2

Phone: 613-565-5885
Services: Crisis Support, Counselling, Family Coullselling, Support/Activity Group, Assessment
Referral: No 
Fee: No
Age Range: All
http://tungasuvvingatinuit.ca/

Youth Net/Réseau Ado (B)
Children's Hospital of Eastern Ontario
2305 St. Laurent Blvd. Unit 300B, Ottawa, ON K1G 4J8
Phone: 613-738-3915
Services: Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No 
Fee: No
Age Range: 12+
www.youthnet.on.ca
Community Agencies that Offer Walk-In Counselling
Catholic Family Services Ottawa (B)
310 Olmstead, Ottawa, ON, K1L 7K3
Phone: 613-233-8478
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.cfsottawa.ca/
Counselling and Support Services of Stormont, Dundas & Glengarry (B)
26 Montreal Road, Cornwall, Ontario, K6H 1B1
Phone: 613-932-4610
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://css-sdg.ca/
Crossroads Children's Centre (E)
1755 Courtwood Cr. Ottawa, ON K2C 3J2
Phone: 613-723-1623 
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: Contact Intake Department at 613-723-1623 ext.248.
Fee: No
Age Range: 0-12
www.crossroadschildren.ca
Family Services Ottawa (B)
312 Parkdale Avenue, Ottawa, ON, K1Y 4X5
Phone: 613-725-3601
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: No
Fee:  No
Age Range: All
http://familyservicesottawa.org/

Jewish Family Services of Ottawa (B,O)

2255 Carling Ave, suite 300, Ottawa, ON, K2B 7Z5
Phone: 613-722-2225 
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.jfsottawa.com/
North Renfrew Family Services (E)

117 Banting Dr, Deep River, ON K0J 1P0 (located in the Medical Building)
Phone: 613-584-3358
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: Referral may be required for certain services
Fee: No
Age Range: All
http://www.drdh.org/northrenfrewfamilyservices

Ottawa Community Immigrant Services Organization (OCISO) (B)
959 Wellington Street West. Ottawa, ON K1Y 2X5
Phone: 613-725-5761 ext.322
Services: Crisis Support, Counselling, Family Counselling, Support /Activity Group, Assessment, Information Resources 
Referral: No
Fee: are paid on a sliding scale but are waived for low-income client
Age Range: 13+
http://www.ociso.org
Somerset West Community Health Centre (E,O)

55 Eccles St. Ottawa, ON K1R 6S3

Phone: 613-238-8210
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.swchc.on.ca

South-East Ottawa Community Health Centre (E,O)
600-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-5115
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.seochc.on.ca
Youth Services Bureau (B)
2301 Carling Ave. Ottawa, ON K2B 8K2
Phone: 613-562-3004 
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources, Information Presentation
Referral: No 
Fee: No
Age Range: 12+
www.ysb.ca/index.php?page=mental-health-services-2&hl=eng
Wabano Centre for Aboriginal Health (E, O)
299 Montreal rd. Ottawa, ON K1L 6B8
Phone: 613-748-0657 x.253
Services: Walk In, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.wabano.com/
Community Health and Resource Centres
Carlington Community Health Centre (B)
900 Merivale Rd. Ottawa, ON K1Z 5Z8
Phone: 613-722-4000
Catchment area: Residents of Scott-Hill/Van Lang, Annavale, Bellevue, Debra Dynes
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
www.carlington.ochc.org
Centretown Community Health Centre (B)
420 Cooper St. Ottawa, ON K2P 2N6
Phone: 613-233-4443
Catchment area: Residents of Old Ottawa South, Glebe, Centertown
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.centretownchc.org
Eastern Ottawa resource Centre (B)
1980 Ogilvie Rd. Suite 215, Ottawa, ON K1J 9L3
Phone: 613-741-6025
Catchment area: Residents of Blackburn Hamlet, Gloucester, Beacon Hill, Orleans West
Services: Counselling, Family Counselling, Information Resources
Referral: No
Fee: Yes
Age Range: All
 www.eorc-creo.ca
Hunt Club Riverside Community Services Centre (B)
3320 Paul Anka Dr. Ottawa, ON K1V 0J9
Phone: 613-247-1600
Catchment area: Residents of Hunt Club Riverside Park
Services: Crisis Support, Counselling, Family Counselling
Referral: No
Fee: No
Age Range: All
http://www.seochc.on.ca/
Lowertown Community Resource Centre (B)
40 Cobourg St. Ottawa, ON K1N 8Z6
Phone: 613-789-3930
Catchment area: Residents of Lowertown
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.crcbv.ca
Nepean, Rideau & Osgoode Community Resource Centre (E)

Emerald Plaza

1547 Merivale Rd. Unit 240, Nepean, ON K2G 4V3
Phone: 613-596-5626
Catchment area: Residents of Nepean, Rideau and Osgoode
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources 
Referral: No
Fee: No
Age Range: All
www.nrocrc.org

Orléans-Cumberland Community Resource Centre (B) 
240 Centrum Blvd. Orléans, ON K1E 3J4
Phone: 613-830-4357
Catchment area: Residents of Orléans and Cumberland
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, 
Referral: No
Fee: No
Age Range: All
http://www.crcoc.ca/
Rideau-Rockliffe Community Resource Centre (B)
120-225 Donald St. Ottawa, ON K1K 1N1
Phone: 613-745-0073
Catchment area: Residents of North-East Ottawa (area code K1K, K1M, K1G)
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
http://crcrr.org/
Pinecrest-Queensway Community Health Centre (B)
1365 Richmond Rd. Ottawa, ON K2B 6R7

Phone: 613-820-4922
Catchment area: Residents with area codes: K2A, K2B, K2C, K2G, K2H
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
http://www.pqchc.com/

Sandy Hill Community Health Centre (B)
221 Nelson St. Ottawa, ON K1N 1C7
Phone: 613-789-1500
Catchment area: Residents of Sandy Hill
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
shchc.ca
Somerset West Community Health Centre (B)
55 Eccles St. Ottawa, ON K1R 6S3

Phone: 613-238-8210
Catchment area: Residents of West Central Ottawa
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.swchc.on.ca

South-East Ottawa Community Health Centre (B)
600-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-5115
Catchment area: Residents of South-East Ottawa
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.seochc.on.ca
Vanier Community Service Centre (B)
290 Dupuis St. Vanier, ON K1L 1A2
Phone: 613-744-2892
Catchment area: Residents of Vanier
Services: Counselling, Family Counselling
Referral: No
Fee: No
Age Range: All
www.cscvanier.com
Western Ottawa Community Resource Centre (B)
2 MacNeil Crt. Ottawa, ON K2L 4H7
Phone: 613-591-3686
Catchment area: Residents of Goulbourn, West Carleton and Kanata
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.wocrc.ca
Addiction Support
Service Access to Recovery (SAR) (B)
338 Montreal Rd. Ottawa, On K1L 6B3
Phone: 613-241-5202
Services: Assessment, Information Resources
Referral: No
Fee: No
Age Range: 16+ 
www.monfortrenaissnace.ca
Dave Smith Youth Treatment Centre (B)
112 Willowlea Rd. Carp, ON K0A 1L0
Phone: 613-594-8333
Services: Counselling, Support/Activity Group, Residential Treatment, Continuing Care, Family Services
Referral: May be required for certain services
Fee: No
Age Range: 13-21
www.davesmithcentre.org
Maison Fraternité (F)
242 Cantin St. Ottawa, ON K1L 6T2

Phone: 613-741-2523
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: 12-18
www.maisonfraternite.ca

Rideauwood Addiction and Family Services (E)
312 Parkdale Ave. Ottawa, ON K1Y 4X5

Phone: 613-724-4881
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 13+
www.rideauwood.org

Amethyst Women's Addiction Centre (B)
488 Wilbrod St. Ottawa, ON K1N 6M8
Phone: 613-563-0363 
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation 
Referral: No
Fee: No
Age Range:18+ 
www.amethyst-ottawa.org
Serenity Renewal for Families (E)

202 - 2255 St. Laurent Blvd. Ottawa, ON K1G 4K3

Phone: 613-523-5143
Services: Counselling, Family Counselling, Support/Activity Group, Assessment

Referral: No

Fee: Fees apply for some services (sliding scale based on ability to pay)
Age Range: All
serenityrenewal.ca

Crisis Lines
Kids Help Phone (B)
Phone: 1-800-668-6868
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: 0-20
Web: kidshelpphone.ca
Distress Centre Ottawa and Region 24/7 (E)
Phone: 613-238-3311
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.dcottawa.on.ca
First Nations and Inuit Hope for Wellness Help Line 24/7 (B, O)

Phone: 1-855-242-3310 
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.hopeforwellness.ca

Mental Health Crisis Line 24/7 (B)
Phone: 613-722-6914 | Outside Ottawa: 1-866-966-0991
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: 16+
Web: www.crisisline.ca
Ottawa Rape Crisis Centre Crisis Line 24/7 (E)
Phone: 613-562-2333 | 24hr line: 613-562-2333
Services: Crisis Support, Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.orcc.net
Tel-aide Outaouais (F)
Phone: 613-741-6433
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.tel-aide-outaouais.org
Youth Services Bureau - 24/7 Crisis Line (B)
Phone: 613-260-2360, Outside Ottawa: 1-877-377-7775
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.ysb.ca/index.php?page=24-7-crisis-line&hl=eng
Hospitals
Children's Hospital of Eastern Ontario (CHEO) (B)
401 Smyth Rd., Ottawa, ON K1H 8L1

Phone: 613-737-7600 | Mental Health Intake: 613-737-2496
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources, Information Presentation
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 0-18
www.cheo.on.ca

Montfort Hospital (B)
713 Montreal Rd., Ottawa, ON K1K 0T2
Phone: 613-746-4621
Services: Crisis Support, Counselling, Assessment, Information Resources
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 16+
http://hopitalmontfort.com/en
The Ottawa Hospital (B)
Civic Campus: 1053 Carling Avenue, Ottawa, Ontario, K1Y 4E9
General Campus: 501 Smyth Road, Ottawa, Ontario, K1H 8L6
Riverside Campus: 1967 Riverside Dr., Ottawa, Ontario, K1H 7W9
Phone: 613-798-5555
Services: Crisis Support, Counselling, Support/Activity Group, Assessment
Referral: May be required for certain services
Fee: No
Age Range:  16+
https://www.ottawahospital.on.ca/
The Royal (B)
1145 Carling Ave. Ottawa, ON K1Z 7K4
Phone: 613-722-6521
Services: Counselling, Assessment, Information Resources, Information Presentation
Referral: Physician or healthcare professional referral required for all counselling programs. To contact mental health intake services, call: 613-737-2496
Fee: No
Age Range: 16+
theroyal.ca
Queensway Carleton Hospital (E)

3045 Baseline Road, Ottawa, ON K2H 8P4
Phone: 613-721-2000
Services: Crisis Support, Counselling, Assessment, Information Resources
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 16+
www.qch.on.ca/mentalhealth

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