Mental Health and Addiction Services

Below is a listing of local Mental Health and Addiction Services available in Ottawa. (PDF version)

For more mental health and addiction information please contact 211 or visit www.ementalhealth.ca.

B = Bilingual, E = English, F = French, O = Other languages

Community Agencies

Bereaved Families of Ontario (B)
Ottawa Chapter
308-211 Bronson Ave. Ottawa, ON K1R 6H5
Phone: 613-567-4278
Services: Support/Activity Group, Information Resources 
Referral Required: No
Fee: No
Age Range: 3+
www.bfo-ottawa.org
Canadian Hearing Society Ottawa (B)
Ottawa Office
2197 Riverside Drive, Suite 600, Ottawa, ON, K1H 7X3
Phone: 1-866-518-0000
Services: Counselling, Family Counselling, Information Resources
Referral Required: No
Fee: No
Age Range: All
www.chs.ca/locations/ottawa
Canadian Mental Health Association (CMHA) (B) 
Ottawa Branch
301-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-7791
Services: Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: To access services, call during regular business hours and ask to speak to the Information and Referral worker.
Fee: No
Age Range: All
ottawa.cmha.ca
Centre Psychosocial (F)
300-150 Montreal Rd. Ottawa, ON K1L 8H2
Phone: 613-789-2240
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral Required: No
Fee: No
Age Range: 0-18
www.centrepsychosocial.ca
Family Services Ottawa (B)
312 Parkdale Ave. Ottawa, ON K1Y 4X5
Phone: 613-725-3601
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: Contact main line and ask for Intake worker.
Fee: Sliding fee scale geared to family income and the number of dependants living in the home.
Age Range: All
www.familyservicesottawa.org
Geriatric Psychiatry Community Services of Ottawa (B)

75 Bruyère St. Ottawa, ON, K1N 5C8
Phone: 613-562-9777 ext. 225
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: Physician referral required
Fee: No
Age Range: 55+

gpcso.org

LGBTTQ Counselling (B) 
Centretown Community Health Centre
420 Cooper St. Ottawa, ON K2P 2N6
Phone: 613-233-4443
Services: Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 12-25
http://www.centretownchc.org/program/lgbtq-trans-health-program
Hopewell Eating Disorders (E)
404 McArthur St. Ottawa, ON K1K 1G8
Phone: 613-241-3428
Services: Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: There are costs for some, but not all, support groups.
Age Range: 13+
www.hopewell.ca
Kind (Formerly PTS) (E)
331 Cooper Street, 2nd Floor
Phone: 613-563-4818
Services: Counselling, Support/Activity Group
Referral: No
Fee: Fees apply for some services (sliding scale based on ability to pay)
Age Range: All
http://kindspace.ca/
Minwaashin Lodge (E)
100-1155 Lola Street, Ottawa, ON K1K 4C1
Phone: 613-741-5590
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group
Referral: No
Fee:  No
Age Range: All
http://minlodge.com/
Montfort Renaissance (F)
338 Montreal Road, Ottawa, ON K1L 6B3
Phone: 613-742-0988
Services: Counselling, Support/Activity Group
Referral: Call main line and ask for the intake coordinator.
Fee: No
Age Range: 16+
http://montfortrenaissance.ca/en/montfort-renaissance/
Operation Come Home
150 Gloucester St. Ottawa, ON K2P 0A6
Phone: 613-230-4663
Services: Crisis Support, Counselling, Support /Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 16+
www.operationcomehome.ca
Ottawa Chinese Community Service Center (E, O)

400 Cooper St. Suite 2000, Ottawa, ON K2P 2H8

Phone: 613-235-4875
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All

occsc.org

Ottawa Inuit Children's Centre (E,O)
Early Years: 224 & 230 McArthur Avenue, Vanier, ON, K2P 0A6
Youth Centre: 76 Queen Street, Vanier, ON, K1K 1X7
Phone: 613-744-3133 x 232
Services: Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee:  No
Age Range: 0-13
http://www.ottawainuitchildrens.com/
Ottawa Public Health (B,O)
Phone: 613-580-6744
Services: Counselling, Assessment
Referral: No
Fee: No
Age Range: All
ottawapublichealth.ca
Parent Lifeline of Eastern Ontario (PLEO) (B)
Location changes based on support groups, so please call or check website for location information.
Phone: 613-321-3211
Services: Support/Activity Group, Information Resources
Referral Required: No
Fee: No
Age Range: 16+
http://www.pleo.on.ca
Project Upstream (E)
204 - 100 Craig Henry Drive, Ottawa, ON K2G 5W3
Phone: 613-248-3329 
Services: Counselling, Assessment
Referral Required: Contact main line and ask for Bo Turpin, Coordinator.
Fee: No  
Age Range: 16+ 
https://upstreamottawa.ca/
Psychiatric Survivors of Ottawa (E)
211 Bronson Avenue, Suite 313/314, Ottawa, Ontario K1R 6H5
Phone: 613-567-4379
Services: Support/Activity Group
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.pso-ottawa.ca/
Roberts Smart Centre (B)
1737 Woodward Dr. Suite 104, Ottawa, ON K2C 0P9
Phone: 613-728-1946
Services: Counselling, Assessment
Referral: Contact Intake Coordinator either at 613-728-1946 ext.236 or intake@rsc-crs.com 
Fee: No
Age Range: 12-17
www.robertssmartcentre.com
Sexual Assault Support Centre of Ottawa (E)
P.O Box 4441, Stn. E, Ottawa, ON K1S 5B4
Phone: 613-725-2160 | 24hr line: 613-234-2266
Services: Crisis Support, Support/Activity Group, Information Resources
Referral: No 
Fee: No
Age Range: All
http://sascottawa.com
Somali Centre for Family Services (E, O)

Phone: 613-526-2075
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All

scfsottawa.org

Tungasuvvingat Inuit (E,O)

1071 Richmond Rd. Ottawa, ON, K2B 6R2

Phone: 613-565-5885
Services: Crisis Support, Counselling, Family Coullselling, Support/Activity Group, Assessment
Referral: No 
Fee: No
Age Range: All
http://tungasuvvingatinuit.ca/

Youth Net/Réseau Ado (B)
Children's Hospital of Eastern Ontario
2305 St. Laurent Blvd. Unit 300B, Ottawa, ON K1G 4J8
Phone: 613-738-3915
Services: Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No 
Fee: No
Age Range: 12+
www.youthnet.on.ca
Community Agencies that Offer Walk-In Counselling
Counselling and Family Services Ottawa (B)
310 Olmstead, Ottawa, ON, K1L 7K3
Phone: 613-233-8478
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.cfsottawa.ca/
Counselling and Support Services of Stormont, Dundas & Glengarry (B)
26 Montreal Road, Cornwall, Ontario, K6H 1B1
Phone: 613-932-4610
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://css-sdg.ca/
Crossroads Children's Mental Health Centre (E)
1755 Courtwood Cr. Ottawa, ON K2C 3J2
Phone: 613-723-1623 
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: Contact Intake Department at 613-723-1623 ext.248.
Fee: No
Age Range: 0-12
www.crossroadschildren.ca
Family Services Ottawa (B)
312 Parkdale Avenue, Ottawa, ON, K1Y 4X5
Phone: 613-725-3601
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: No
Fee:  No
Age Range: All
http://familyservicesottawa.org/

Jewish Family Services of Ottawa (B,O)

2255 Carling Ave, suite 300, Ottawa, ON, K2B 7Z5
Phone: 613-722-2225 
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment
Referral: No
Fee: Fees may apply for certain services
Age Range: All
http://www.jfsottawa.com/
North Renfrew Family Services (E)

117 Banting Dr, Deep River, ON K0J 1P0 (located in the Medical Building)
Phone: 613-584-3358
Services: Crisis Support, Counselling, Family Counselling, Assessment
Referral: Referral may be required for certain services
Fee: No
Age Range: All
http://www.drdh.org/northrenfrewfamilyservices

Ottawa Community Immigrant Services Organization (OCISO) (B)
959 Wellington Street West. Ottawa, ON K1Y 2X5
Phone: 613-725-5761 ext.322
Services: Crisis Support, Counselling, Family Counselling, Support /Activity Group, Assessment, Information Resources 
Referral: No
Fee: are paid on a sliding scale but are waived for low-income client
Age Range: 13+
http://www.ociso.org
Somerset West Community Health Centre (E,O)

55 Eccles St. Ottawa, ON K1R 6S3

Phone: 613-238-8210
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.swchc.on.ca

South-East Ottawa Community Health Centre (E,O)
600-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-5115
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.seochc.on.ca
Youth Services Bureau (B)
2301 Carling Ave. Ottawa, ON K2B 8K2
Phone: 613-562-3004 
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources, Information Presentation
Referral: No 
Fee: No
Age Range: 12+
www.ysb.ca/index.php?page=mental-health-services-2&hl=eng
Wabano Centre for Aboriginal Health (E, O)
299 Montreal rd. Ottawa, ON K1L 6B8
Phone: 613-748-0657 x.253
Services: Walk In, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.wabano.com/
Community Health and Resource Centres
Carlington Community Health Centre (B)
900 Merivale Rd. Ottawa, ON K1Z 5Z8
Phone: 613-722-4000
Catchment area: Residents of Scott-Hill/Van Lang, Annavale, Bellevue, Debra Dynes
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
www.carlington.ochc.org
Centretown Community Health Centre (B)
420 Cooper St. Ottawa, ON K2P 2N6
Phone: 613-233-4443
Catchment area: Residents of Old Ottawa South, Glebe, Centertown
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.centretownchc.org
Eastern Ottawa resource Centre (B)
1980 Ogilvie Rd. Suite 215, Ottawa, ON K1J 9L3
Phone: 613-741-6025
Catchment area: Residents of Blackburn Hamlet, Gloucester, Beacon Hill, Orleans West
Services: Counselling, Family Counselling, Information Resources
Referral: No
Fee: Yes
Age Range: All
 www.eorc-creo.ca
Hunt Club Riverside Community Services Centre (B)
3320 Paul Anka Dr. Ottawa, ON K1V 0J9
Phone: 613-247-1600
Catchment area: Residents of Hunt Club Riverside Park
Services: Crisis Support, Counselling, Family Counselling
Referral: No
Fee: No
Age Range: All
http://www.seochc.on.ca/
Lowertown Community Resource Centre (B)
40 Cobourg St. Ottawa, ON K1N 8Z6
Phone: 613-789-3930
Catchment area: Residents of Lowertown
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.crcbv.ca
Nepean, Rideau & Osgoode Community Resource Centre (E)

Emerald Plaza

1547 Merivale Rd. Unit 240, Nepean, ON K2G 4V3
Phone: 613-596-5626
Catchment area: Residents of Nepean, Rideau and Osgoode
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources 
Referral: No
Fee: No
Age Range: All
www.nrocrc.org

Orléans-Cumberland Community Resource Centre (B) 
240 Centrum Blvd. Orléans, ON K1E 3J4
Phone: 613-830-4357
Catchment area: Residents of Orléans and Cumberland
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, 
Referral: No
Fee: No
Age Range: All
http://www.crcoc.ca/
Rideau-Rockliffe Community Resource Centre (B)
120-225 Donald St. Ottawa, ON K1K 1N1
Phone: 613-745-0073
Catchment area: Residents of North-East Ottawa (area code K1K, K1M, K1G)
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
http://crcrr.org/
Pinecrest-Queensway Community Health Centre (B)
1365 Richmond Rd. Ottawa, ON K2B 6R7

Phone: 613-820-4922
Catchment area: Residents with area codes: K2A, K2B, K2C, K2G, K2H
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
http://www.pqchc.com/

Sandy Hill Community Health Centre (B)
221 Nelson St. Ottawa, ON K1N 1C7
Phone: 613-789-1500
Catchment area: Residents of Sandy Hill
Services: Crisis Support, Counselling, Family Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
shchc.ca
Somerset West Community Health Centre (B)
55 Eccles St. Ottawa, ON K1R 6S3

Phone: 613-238-8210
Catchment area: Residents of West Central Ottawa
Services: Crisis Support, Counselling, Family Counselling, Support/Activity Group, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.swchc.on.ca

South-East Ottawa Community Health Centre (B)
600-1355 Bank St. Ottawa, ON K1H 8K7
Phone: 613-737-5115
Catchment area: Residents of South-East Ottawa
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources
Referral: No
Fee: No
Age Range: All
www.seochc.on.ca
Vanier Community Service Centre (B)
290 Dupuis St. Vanier, ON K1L 1A2
Phone: 613-744-2892
Catchment area: Residents of Vanier
Services: Counselling, Family Counselling
Referral: No
Fee: No
Age Range: All
www.cscvanier.com
Western Ottawa Community Resource Centre (B)
2 MacNeil Crt. Ottawa, ON K2L 4H7
Phone: 613-591-3686
Catchment area: Residents of Goulbourn, West Carleton and Kanata
Services: Crisis Support, Counselling, Family Counselling, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: All
www.wocrc.ca
Addiction Support
Service Access to Recovery (SAR) (B)
338 Montreal Rd. Ottawa, On K1L 6B3
Phone: 613-241-5202
Services: Assessment, Information Resources
Referral: No
Fee: No
Age Range: 16+ 
www.monfortrenaissnace.ca
Dave Smith Youth Treatment Centre (B)
112 Willowlea Rd. Carp, ON K0A 1L0
Phone: 613-594-8333
Services: Counselling, Support/Activity Group, Residential Treatment, Continuing Care, Family Services
Referral: May be required for certain services
Fee: No
Age Range: 13-21
www.davesmithcentre.org
Maison Fraternité (F)
242 Cantin St. Ottawa, ON K1L 6T2

Phone: 613-741-2523
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources
Referral: No
Fee: No
Age Range: 12-18
www.maisonfraternite.ca

Rideauwood Addiction and Family Services (E)
312 Parkdale Ave. Ottawa, ON K1Y 4X5

Phone: 613-724-4881
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation
Referral: No
Fee: No
Age Range: 13+
www.rideauwood.org

Amethyst Women's Addiction Centre (B)
488 Wilbrod St. Ottawa, ON K1N 6M8
Phone: 613-563-0363 
Services: Counselling, Family Counselling, Support/Activity Group, Assessment, Information Resources, Information Presentation 
Referral: No
Fee: No
Age Range:18+ 
www.amethyst-ottawa.org
Serenity Renewal for Families (E)

202 - 2255 St. Laurent Blvd. Ottawa, ON K1G 4K3

Phone: 613-523-5143
Services: Counselling, Family Counselling, Support/Activity Group, Assessment

Referral: No

Fee: Fees apply for some services (sliding scale based on ability to pay)
Age Range: All
serenityrenewal.ca

Crisis Lines
Kids Help Phone (B)
Phone: 1-800-668-6868
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: 0-20
Web: kidshelpphone.ca
Distress Centre Ottawa and Region 24/7 (E)
Phone: 613-238-3311
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.dcottawa.on.ca
First Nations and Inuit Hope for Wellness Help Line 24/7 (B, O)

Phone: 1-855-242-3310 
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.hopeforwellness.ca

Mental Health Crisis Line 24/7 (B)
Phone: 613-722-6914 | Outside Ottawa: 1-866-966-0991
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: 16+
Web: www.crisisline.ca
Ottawa Rape Crisis Centre Crisis Line 24/7 (E)
Phone: 613-562-2333 | 24hr line: 613-562-2333
Services: Crisis Support, Counselling, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.orcc.net
Tel-aide Outaouais (F)
Phone: 613-741-6433
Services: Crisis Support, Information Resources
Referral: No
Fee: No
Age Range: All
Web: www.tel-aide-outaouais.org
Youth Services Bureau - 24/7 Crisis Line (B)
Phone: 613-260-2360, Outside Ottawa: 1-877-377-7775
Services: Crisis Support, Information Resources, Crisis Chat service
Referral: No
Fee: No
Age Range: All
Web: www.ysb.ca/index.php?page=24-7-crisis-line&hl=eng
Hospitals
Children's Hospital of Eastern Ontario (CHEO) (B)
401 Smyth Rd., Ottawa, ON K1H 8L1

Phone: 613-737-7600 | Mental Health Intake: 613-737-2496
Services: Crisis Support, Counselling, Family Counselling, Assessment, Information Resources, Information Presentation
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 0-18
www.cheo.on.ca

Montfort Hospital (B)
713 Montreal Rd., Ottawa, ON K1K 0T2
Phone: 613-746-4621
Services: Crisis Support, Counselling, Assessment, Information Resources
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 16+
http://hopitalmontfort.com/en
The Ottawa Hospital (B)
Civic Campus: 1053 Carling Avenue, Ottawa, Ontario, K1Y 4E9
General Campus: 501 Smyth Road, Ottawa, Ontario, K1H 8L6
Riverside Campus: 1967 Riverside Dr., Ottawa, Ontario, K1H 7W9
Phone: 613-798-5555
Services: Crisis Support, Counselling, Support/Activity Group, Assessment
Referral: May be required for certain services
Fee: No
Age Range:  16+
https://www.ottawahospital.on.ca/
The Royal (B)
1145 Carling Ave. Ottawa, ON K1Z 7K4
Phone: 613-722-6521
Services: Counselling, Assessment, Information Resources, Information Presentation
Referral: Physician or healthcare professional referral required for all counselling programs. To contact mental health intake services, call: 613-737-2496
Fee: No
Age Range: 16+
theroyal.ca
Queensway Carleton Hospital (E)

3045 Baseline Road, Ottawa, ON K2H 8P4
Phone: 613-721-2000
Services: Crisis Support, Counselling, Assessment, Information Resources
Referral: Physician or healthcare professional referral required for all counselling programs.
Fee: No
Age Range: 16+
www.qch.on.ca/mentalhealth

Online Support
 
 The Big White Wall
The Big White Wall is an online peer support and self-management tool for anyone who is at least 16 years of age and experiencing symptoms of mild to moderate depression and anxiety. Clients can connect with others who are experiencing similar issues and share what’s on their mind while gaining support and advice. The service is free for Ontario residents with a valid health card either through self or health care provider referral. The site is monitored 24/7 by trained counsellors who make sure the community is supportive and safe.
 Bounce Back

BounceBack is a free skill-building program that helps people 15 years of age and older to manage symptoms of mild to moderate depression and anxiety. It is an educational, motivational, guided self-help program using telephone coaching and workbooks. The program involves three to six telephone coaching sessions to help clients develop new skills to manage stress, mood, depression and anxiety. Telephone coaching and workbooks are available in multiple languages. This service is also free for Ontario residents who have a valid health card number. Again, either participants can self-refer to the program, or their health care provider can refer them.

BounceBack also offers videos with practical tips on managing mood, sleeping better, building confidence, increasing activity, problem solving, and healthy living. The videos are available in English, French, Mandarin, Cantonese, Punjabi, Arabic, and Farsi. Anyone can view the videos by visiting bouncebackvideo.ca using the coupon code bbtodayon.

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