This page provides accurate, reliable and up-to-date COVID-19 resources to the Deaf and hard of hearing community in Ottawa. For resources in Langue des signes québécoise please go to the French webpage.
List of videos on this page :
- Ottawa’s Health is in Your Hands
- Practice Physical Distancing
- Mandatory Mask Video
- What is Self-isolation?
- Shopping Etiquette
- Take Care of Your Mental Health
- How to Access the Distress Centre of Ottawa
- Flu Vaccine
- How do mRNA vaccines work?
- What are the side effects of the COVID 19 vaccines?
- What is the difference between vaccines, vaccinations, and immunizations?
- Why vaccines are important
Ottawa’s Health is in Your Hands
Practice Physical Distancing
Mandatory Mask Video
What is Self-isolation?
Shopping Etiquette
Take Care of Your Mental Health
How to Access the Distress Centre of Ottawa
Canada VRS is a telecommunication service that allows Deaf, hard of hearing or speech-impaired Canadians to make telephone calls using internet and cell phone-based technologies. VRS callers are connected with a sign language interpreter, over video, who provides real time interpretation for telephone calls. An individual could use VRS to place a call to the Distress Centre simply by using their VRS application and dialing the Distress Centre’s phone number.
The Distress Centre of Ottawa can be reached at:
Distress: 613-238-3311
Crisis: 613-722-6914 or 1-866-996-0991
Flu Vaccine
How do mRNA vaccines work?
What is the difference between vaccines, vaccinations, and immunizations
Why vaccines are important
COVID-19 Update
Contact Information
Ottawa Public Health COVID-19 telephone line
- Monday to Friday, from 7:30 am to 6:00 pm
- Weekends, from 9:00 am to 4:00 pm
- Translation is available in multiple languages
- Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
- TTY: 613-580-9656
Emergency Services
- If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.
See someone not respecting COVID-19 rules?
- Learn more about COVID-19 rules.
- Telephone: 3-1-1
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone: 2-1-1
Related Information
- Latest news and data
- Symptoms, testing and vaccine
- Frequently asked questions
- Staying safe, support and resources
- Schools, workplaces and professionals
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