Last revised: January 21, 2022
This page provides accurate, reliable and up-to-date COVID-19 resources to the Deaf and hard of hearing community in Ottawa. For resources in Langue des signes québécoise please go to the French webpage.
List of videos on this page:
- Who qualifies for a PCR COVID-19 test? (NEW)
- What do you do if you do not qualify for a PCR COVID-19 test and you have symptoms? (NEW)
- Ottawa’s health is in your hands
- Practice physical distancing
- Mandatory mask video
- What is self-isolation?
- Shopping etiquette
- Take care of your mental health
- How to access the Distress Centre of Ottawa
- Flu vaccine
- How do mRNA vaccines work?
- What are the side effects of the COVID 19 vaccines?
- What is the difference between vaccines, vaccinations, and immunizations?
- Why vaccines are important
Who qualifies for a PCR COVID-19 test?
What do you do if you do not qualify for a PCR COVID-19 test and you have symptoms?
Ottawa’s health is in your hands
Practice physical distancing
Mandatory mask video
What is self-isolation?
Shopping etiquette
Take care of your mental health
How to access the Distress Centre of Ottawa
Canada VRS is a telecommunication service that allows Deaf, hard of hearing or speech-impaired Canadians to make telephone calls using internet and cell phone-based technologies. VRS callers are connected with a sign language interpreter, over video, who provides real time interpretation for telephone calls. An individual could use VRS to place a call to the Distress Centre simply by using their VRS application and dialing the Distress Centre’s phone number.
The Distress Centre of Ottawa can be reached at:
Distress: 613-238-3311
Crisis: 613-722-6914 or 1-866-996-0991
Flu Vaccine
How do mRNA vaccines work?
What is the difference between vaccines, vaccinations, and immunizations
Why vaccines are important
Contact information
Provincial Vaccine Information Line
- 7 days a week, from 8 am to 8 pm
- Call if you have questions about Ontario's COVID-19 vaccination program.
- Service is available in multiple languages.
- Telephone: 1-888-999-6488
- TTY: 1-866-797-0007
Ottawa Public Health Vaccine Booking Line
- Monday to Friday, from 8:30 am to 4:30 pm
- Translation is available in multiple languages
- Telephone: 613-691-5505
Emergency Services
- If you are in distress (e.g., significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone: 2-1-1
Related information
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