COVID-19 Resources in American Sign Language

⚠ For those seeking care with COVID-19 or respiratory symptoms, below is the full list of Care Clinics in the Ottawa-area:

⚠ Wear a mask to protect against exposure to airborne and respiratory viruses in crowded and indoor spaces, and especially when you are sick or recovering from being sick.

⚠ Provincial announcement: Starting December 12, 2022, pharmacists will be able to prescribe Paxlovid to eligible individuals in-person or virtually (such as by telephone) at no cost.

Last revised: January 21, 2022

This page provides accurate, reliable and up-to-date COVID-19 resources to the Deaf and hard of hearing community in Ottawa. For resources in Langue des signes québécoise please go to the French webpage.

List of videos on this page:

Who qualifies for a PCR COVID-19 test? (NEW)
What do you do if you do not qualify for a PCR COVID-19 test and you have symptoms? (NEW)
Ottawa’s health is in your hands
Practice physical distancing
Mandatory mask video
What is self-isolation?
Shopping etiquette
Take care of your mental health
How to access the Distress Centre of Ottawa
Flu vaccine
How do mRNA vaccines work?
What are the side effects of the COVID 19 vaccines?
What is the difference between vaccines, vaccinations, and immunizations?
Why vaccines are important

Who qualifies for a PCR COVID-19 test?

What do you do if you do not qualify for a PCR COVID-19 test and you have symptoms?

Ottawa’s health is in your hands

Practice physical distancing

Mandatory mask video

What is self-isolation?

Shopping etiquette

Take care of your mental health

How to access the Distress Centre of Ottawa

Canada VRS is a telecommunication service that allows Deaf, hard of hearing or speech-impaired Canadians to make telephone calls using internet and cell phone-based technologies. VRS callers are connected with a sign language interpreter, over video, who provides real time interpretation for telephone calls. An individual could use VRS to place a call to the Distress Centre simply by using their VRS application and dialing the Distress Centre’s phone number.

The Distress Centre of Ottawa can be reached at:
Distress: 613-238-3311
Crisis: 613-722-6914 or 1-866-996-0991

Flu Vaccine

How do mRNA vaccines work?

What are the side effects of the COVID 19 vaccines?

What is the difference between vaccines, vaccinations, and immunizations

Why vaccines are important

Contact information

Provincial Vaccine Information Line

7 days a week, from 8 am to 8 pm
Call if you have questions about Ontario's COVID-19 vaccination program.
Service is available in multiple languages.
Telephone: 1-888-999-6488
TTY: 1-866-797-0007

Provincial Testing and Isolation Information Line

7 days a week from 8 am to 6 pm
Call if you have questions related to testing eligibility and isolation guidelines
Telephone: 1-888-777-0730

Ottawa Public Health Vaccine Booking Line

Monday to Friday, from 8:30 am to 4:30 pm
Translation is available in multiple languages
Telephone: 613-691-5505

Emergency Services

If you are in distress (e.g., significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 911.

How to access help during COVID-19

211 Ontario can help you find financial and social support during COVID-19
Telephone: 211

Related information

Other Languages

Automated translation by Google

akhbaar somali kuqoran
المعلومات المكتوبة باللغة العربية
简体中文资料

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