COVID-19 Vaccines in Ottawa - Phase One

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State of emergency in effect. Stay at home except for essential travel and follow the restrictions and public health measures. We are currently updating our pages to reflect the new provincial measures. City updates how Province’s stay-at-home measures will impact some in-person services and facilities.


Last revised - January 13, 2021


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About COVID-19 Vaccination in Ottawa Long-Term Care and Retirement Homes

As part of Phase One of Ontario’s COVID-19 Vaccination Program, the Ottawa Hospital (TOH) will be participating in the COVID-19 vaccine readiness program in collaboration with the Public Health Agency of Canada and Pfizer- BioNTech. Long-term care and retirement homes have been selected to receive the COVID-19 vaccine.

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Staff Information

The Ottawa Hospital COVID-19 vaccination clinic is working closely with the Ministry of Health to receive additional shipments of the COVID-19 vaccine. The clinic is expected to provide vaccinations until Saturday, January 16, 2021. After Saturday, the clinic is expected to be paused and resume operations towards the end of next week. The remaining vaccine doses available will be provided to LTC residents as a priority, and individuals requiring second doses to ensure they receive their vaccine within the 21 to 28 days period, as per Pfizer requirements. This will mean that some appointments already pre-booked will have to be rescheduled, and those individuals will be contacted with a new appointment time to ensure they receive their second dose within the timeframe outlined

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Resident Information

Consent forms are to be completed as per instructions from your long-term care home or your family members. Residents and their family members will be advised by their long-term care home when to complete these forms and how they are to be submitted.

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More info on the COVID-19 vaccine

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COVID-19 Update

Contact Information

Ottawa Public Health COVID-19 telephone line

  • Monday to Friday, from 7:30 am to 6:00 pm
  • Weekends, from 9:00 am to 4:00 pm
  • Translation is available in multiple languages
  • Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
  • TTY: 613-580-9656

Emergency Services

  • If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.

See someone not respecting COVID-19 rules?

How to access help during COVID-19

  • 211 Ontario can help you find financial and social support during COVID-19
  • Telephone: 2-1-1

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