Working Towards Recovery: Workplace Health and Wellness Guide
Working Towards Recovery: Workplace Health and Wellness Guide webpage
The guide is intended to help you continue to navigate changing public health regulations and stressors in all parts of your life by providing information about what you can do to help support yourself and others in your workplace. It provides information and resources for both employers and employees around mental health and COVID-19.
Managing through COVID-19: an employer's guide
This is an unprecedented time of change for all of us. Some workplaces are needing to drastically adapt the way they do business, while others have had to close temporarily. Even though the current situation is new, you can still use proven mental health resources and strategies to support your employees.
The National Standard for Psychological Health and Safety in the Workplace provides all workplaces with guidance on how to protect the mental health of their employees. This guide provides recommendations on how to protect your employee’s mental health during the time of COVID-19.
Coffee Break Conversations: Let's talk about workplace mental health
Watch this video and learn some simple, yet important strategies for positive workplace mental health during the pandemic. In the time it takes you to drink your coffee, or tea, or whatever you like, you can learn ways to support mental health in many different workplace settings.
Healthy workplace month calendar
Every year we celebrate Canada’s Healthy Workplace Month during the month
of October. This year is no exception and, with the COVID-19 pandemic creating
changes in working situations, it is especially relevant to discuss the importance
of a healthy work environment.
We all have a role to play in creating a healthy workplace and there are many
tools and resources available to support you. This calendar was designed to
highlight some of the amazing (and free!) resources and to provide you with
some tips to maintain good mental health during these unprecedented times.
Webinar: protecting the mental health of employees during COVID-19
Factsheets
Managing through COVID-19: small business owners need support too |
Printable version of Managing through COVID-19: Small business owners need support too [PDF 10 MB]
The COVID-19 pandemic has been a challenging time for many of us. While we are all in this together, we each have our own set of circumstances that brings its own set of challenges. Small business owners have faced exceptionally
Asking for help is not a sign of weakness but rather a sign of courage. In fact, seeking support when you need it will benefit all aspects of your life including both your physical and mental health. If you need support please call the Distress Centre of Ottawa and Region at 613-238-3311 for services in English or French or Tel-Aide Outaouais at 613-741-6433 for services in French. These phone lines are your connection to mental health support and resources 24 hours a day, seven days a week. Counselling Connect provides quick access to free phone or video counselling sessions. This service is for children, youth, adults and families in Ottawa and the surrounding area. The Walk-in Counselling Clinic at 613-755-2277 offers free counselling sessions in English, French, Arabic, Spanish, Somali, Cantonese and Mandarin. AccessMHA makes it easy to find mental health and/or substance use support, services, and care. We work with you to refer you to the services you need from a network of partner organizations, all while supporting you through the process. For more information and resources visit OttawaPublicHealth.ca/COVIDMentalHealth. |
Managing through COVID-19: tips for small business owners to support their employees |
Printable version of Managing through COVID-19: tips for small business owners to support their employees [PDF 4 MB] The COVID-19 pandemic continues to provide employers and business owners with many challenges. Some workplaces are needing to drastically adapt the way they do business, while others have had to close temporarily. Even though times have been challenging, there are actions that you can take to support the well-being of your employees and your business. Small business owners in Ottawa have experienced great deals of stress
Asking for help is not a sign of weakness but rather a sign of courage. In fact, seeking support when you need it will benefit all aspects of your life including both your physical and mental health. If you need support please call the Distress Centre of Ottawa and Region at 613-238-3311 for services in English or French or Tel-Aide Outaouais at 613-741-6433 for services in French. These phone lines are your connection to mental health support and resources 24 hours a day, seven days a week. Counselling Connect provides quick access to free phone or video counselling sessions. This service is for children, youth, adults and families in Ottawa and the surrounding area. The Walk-in Counselling Clinic at 755-2277 offers free counselling sessions in English, French, Arabic, Spanish, Somali, Cantonese and Mandarin. AccessMHA makes it easy to find mental health and/or substance use support, services, and care. We work with you to refer you to the services you need from a network of partner organizations, all while supporting you through the process. For more information and resources visit OttawaPublicHealth.ca/COVIDMentalHealth. |
Managing through COVID-19: protecting your employees' mental health throughout the pandemic |
Printable version of Managing through COVID-19: protecting your employees' mental health throughout the pandemic [PDF 229KB] The COVID-19 pandemic continues to provide employers and business owners with many challenges. However, there are actions that you can take to support the well-being of your employees, the most important part of your organization.
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Managing through COVID-19: protecting your employees' mental health while working from home |
Printable version of Protecting your employees' mental health while working from home [PDF 236] During COVID-19 many workplaces have made significant changes to how they work. For some workplaces, this means having employees working from home. Teleworking allows employees to be productive and continue to contribute to their employer. However, working from home can be challenging for some.
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Managing through COVID-19: protecting the mental health of essential workers |
Printable version of Protecting the mental health of essential workers [PDF 235 KB] The COVID-19 pandemic is a challenging time for many people in our community. There is a lot of worry and concern about getting sick, loved ones getting sick and an uncertainty about the future. However, our essential workers, from frontline healthcare, to grocery store workers, to garbage collectors, to postal workers are continuing to go to work to support our community. We all thank you! Now, more than ever, it is vital to make sure that as an employer or leader you are protecting the mental health and safety of essential workers. Here are some suggestions of how to support your employees.
For additional supports they can call the Distress Centre of Ottawa at 613-238-3311 in English and French or Tel-Aide Outaouais at 613-741-6433 in French. Counselling Connect provides quick access to free phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the surrounding area. For more information and resources visit OttawaPublicHealth.ca/COVIDMentalHealth. For more information, visit our Managing through COVID-19: an employer’s guide. |
Managing through COVID-19: protecting the mental health of employees who were laid off |
Printable version of Protecting the mental health of employees who were laid off [PDF 237 KB] Many workplaces were required to close during the COVID-19 pandemic. This adds a level of uncertainty and worry to an already challenging situation. As a business owner, manager or leader, there are steps you can take to support your employees’ mental health during this time.
For additional supports they can call the Distress Centre of Ottawa at 613-238-3311 in English and French or Tel-Aide Outaouais at 613-741-6433 in French. Counselling Connect provides quick access to free phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the surrounding area. For more information and resources, visit OttawaPublicHealth.ca/COVIDMentalHealth. For more information, visit our Managing through COVID-19: an employer’s Guide. |
Managing through COVID-19: protecting the mental health of employees returning to work |
Printable version of protecting the mental health of employees returning to work [PDF 235 KB] As workplaces begin to reopen, many people will feel a sense of hope. However, there may also be a level of worry and concern that comes with the reopening. This is especially true for employees returning to work. As a leader in your workplace there are things that you can do to reduce your employee’s anxiousness or concern and help to protect their mental health.
For additional supports they can call the Distress Centre of Ottawa at 613-238-3311 in English and French or Tel-Aide Outaouais at 613-741-6433 in French. Counselling Connect provides quick access to free phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the surrounding area. For more information and resources visit OttawaPublicHealth.ca/COVIDMentalHealth. For more information on supporting employees’ mental health, visit our Managing through COVID-19: an employer’s guide. |
Employer resources |
Information on COVID-19
Mental health resources related to COVID-19
Websites to support workplaces to protect psychological health and safety in the workplace |
Employee resources |
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Contact information
Provincial Vaccine Information Line
- 7 days a week, from 8 am to 8 pm
- Call if you have questions about Ontario's COVID-19 vaccination program.
- Service is available in multiple languages.
- Telephone: 1-888-999-6488
- TTY: 1-866-797-0007
Provincial Testing and Isolation Information Line
- 7 days a week from 8 am to 6 pm
- Call if you have questions related to testing eligibility and isolation guidelines
- Telephone: 1-888-777-0730
Ottawa Public Health Vaccine Booking Line
- Monday to Friday, from 8:30 am to 4:30 pm
- Translation is available in multiple languages
- Telephone: 613-691-5505
Ottawa Public Health COVID-19 Telephone Line
- Monday to Friday, from 8:30 am to 4:30 pm
- Translation is available in multiple languages
- Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
- TTY: 613-580-9656
Emergency Services
- If you are in distress (e.g., significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 911.
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone: 211
Related information
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