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⚠ For those seeking care with COVID-19 or respiratory symptoms, a full list of Care Clinics in the Ottawa-area is available on our website.
Last revised on September 23, 2022
For more information on how to book a bivalent COVID-19 booster vaccine visit OttawaPublicHealth.ca/COVID19Vaccine
If you have questions about the COVID-19 bivalent booster vaccine visit OttawaPublicHealth.ca/FAQVaccine
This page provides accurate, reliable and up-to-date COVID-19 resources to our local diverse communities in many languages. Some are translations of resources developed by Ottawa Public Health. Others are resources from provincial or federal organizations. These resources add to information on the Ottawa Public Health COVID-19 website.
On this page:
Resources
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Accessing COVID-19 Antiviral Treatment in Ottawa |
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These documents are currently not in an accessible format. Accessible documents will be posted shortly.
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Beat the Heat |
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Download our Beat the Heat Factsheet
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Healthy Ramadan during COVID-19 |
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Source: Canadian COVID-19 Task Force (CMCTF) |
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mRNA Vaccine Handout |
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What to do after getting tested for COVID-19 |
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Download and follow the instructions in this factsheet:
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It's normal for situations like novel coronavirus (COVID-19) to affect your mental health. Everyone will experience these events in their own way. It is completely natural to feel stress and concern during these times, so it is important to practice positive coping strategies. Resources and services for newcomer and diverse populationMultilingual mental health supports are also available on the Multilingual Mental Health Resources for Diverse Communities webpage. For information on how to cope with and reduce stress and anxiety, how to talk to your children about COVID-19 and how to support yourself as well as your loved ones' mental health, please visit our Mental Health and COVID-19 webpage. Here you will also find a list resources and services for newcomer and diverse populations. |
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| Masks | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Masks add protection when physical distancing is difficult and can help protect others. Even if you wear a mask, be sure to practice physical distancing, hand washing and monitoring your health. For more information visit the Ottawa Public Health Masks page. Practice physical distancing, wear a mask poster
Mask required poster with a heading in multiple languages, including Inuktitut is available to print and post in public spaces (a bilingual version is also available):
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Hand hygiene is the most important way to prevent you and others from getting sick due to an infection. Hand hygiene means to keep your hands clean by washing them often with soap and water or by using a hand sanitizer. Good hand hygiene is essential to reduce the spread of infection in your home, day cares, schools, work, stores, buses and trains, elevators and other public places. More information and resources on how to prevent the spread of germs are available on our Stop the Spread of Germs page.
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To stop the spread of germs that can make others sick, you should always cover your mouth and nose with a tissue when you cough or sneeze and put your used tissue in a waste basket. If you don't have a tissue, cough or sneeze into your upper sleeve, not your hand. More information and resources on cough etiquette are on Stop the Spread of Germs page.
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Self-isolation means staying at home when you are sick with symptoms of COVID-19. This means you separate yourself from others, including from the people you live with, as much as possible. The purpose of self-isolation is to prevent the spread of COVID-19 to others in your home and your community. Please see Self-Isolation Instructions for Novel Coronavirus (COVID-19) webpage by Ottawa Public Health for information. |
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Ottawa Public Health has information on Grocery Shopping, Meal Planning, and Cooking During COVID-19. |
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| Please consult the Businesses, Workplaces and Community Organizations web page for resources that are intended to provide guidance and support during the COVID-19 pandemic. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Ottawa Public Health provides information and recommendations for people living in apartment buildings and shared accommodations.
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Somali, Arabic and Chinese Hub pages |
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Somali Hub - Ottawa Public Health |
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Government of Canada - Awareness Resources |
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Coronavirus disease (COVID-19): Awareness resources
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Multilingual videos
| Deciding to vaccinate your child against COVID-19 – Help from Ottawa paediatric doctors |
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English: Deciding to vaccinate your child against COVID-19 - Help from an Ottawa paediatric doctor - YouTube Français (French) : Décidez-vous de vacciner votre enfant contre la COVID-19? - L'aide d'une pédiatre d'Ottawa - YouTube Arabic: You tube - تحتاج أن تقرر بخصوص تلقيح طفلك ضد كوفيد-۱۹ ؟ شاهد هذا الفيديو لأخصائية أطفال بأوتاوا Farsi: You tube - هستید COVID-19 چنانچه در حال تصمیم گیری برای انجام واکسیناسیون کودک خود در مقابل Español (Spanish): Decidir a vacunar a su hijo contra el COVID-19 – Ayuda de una pediatra de Ottawa - YouTube |
| Real Doctors answer your COVID-19 questions in your language |
| 5 to 11 COVID-19 Vaccination – Parent testimonials |
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English: Why I chose to vaccinated my 5 to 11-year-old child against COVID-19 - Rana's story English: Why we chose to vaccinate our children - Anita and Michael's story Français : Pourquoi j'ai choisi de vacciner mon enfant de 5 à 11 ans - L’histoire de Nenette Somali: Maxaa aan utallalay ilmayhaga 5 ilaa 11 jirka ah - Marian's story English and Nigerian: Why we been decide make we vaccinate our pikin - Anita and Michael's story Lingala: Ponanini nazuaki likanisi yako mema bana na ngai ya 5 to 11 bazua mangwele - Nenette's story لماذا اخترت تطعيم طفلي |
| COVID-19 vaccine stories |
Darren Sutherland's storyProfessor Kiringa's story (available in Lingala)Randa's story (available in Tunisian)Hannah's story (available in Somali)Félicité's story (available in French and Kinyarwanda)Eugene's story (available in Swahili)Imam's story (available in Arabic)Dr. Ralph Dartey's story (available in Ashante Twi)Hatim's Story (available in Arabic) |
| Newcomer Health Series |
| Videos about the COVID-19 vaccines |
Why I am choosing the vaccinePourquoi je choisis de me faire vaccineلماذا أختار أخذ اللقاحWaa maxay sababta aan u dooranayo in aan is tallaalo为什么我选择接种疫苗मैले खोप लगाउने निधो किन गरें |
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COVID-19 vaccine myths videos |
COVID-19 Vaccine mythsDispelling the most common COVID-19 vaccine myths and conspiracy theories (English only)Toute la vérité sur les mythes démystifié19 الأفكار الخاطئة حول لقاح كوفيدKhuraafaadka tallaalka COVID-19COVID 19 疫苗神话
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Multilingual mental health videos |
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Please watch these videos for ideas of ways to support your mental health and that of your loved ones. These videos are available in English, French, Arabic, Mandarin and Somali. |
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Staying safe during COVID-19 multilingual videos |
Let's keep each other safe multilingual videosLet's keep each other safe videos shows ways we can support our loved ones while respecting COVID guidelines and keeping each other safe. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with support from OPH. Let's Keep Each Other Safe videos are available in English, French, Arabic, Mandarin, Nepali and Somali. Staying safe during COVID-19 multilingual videosAre you looking for ways to help stop the spread of the COVID-19? Please watch these videos to learn about steps you and your family can take to stay safe. These videos which are available in English, French, Somali, Arabic and Mandarin. COVID-19 can infect anyone. Learn what you can do to stop the spread of the COVID-19.
La COVID-19 peut toucher tout le monde. Vous jouez un rôle important dans l’arrêt de la propagation de la COVID-19.
كوفيد 19 يمكن ان يصيب اي شخص. انك تلعب دوراً مهماً في وقف انتشار هذا الوباء.من خلال غسل اليدين مراراً لمدة 20 ثانية على الأقل، و تجنب لمس وجهك
新冠病毒能感染任何人，每个人在防止新冠狀病毒的傳播上都扮演着重要的角色
Qofkasta ayaa qaadi kara Coronavirus. Waa muhihiim in aad ogaatid waxyaabaha aad ku yarayn kartid fiditaanka coronavirus
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Why I wear a mask multilingual videos |
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We all have reasons for wearing a mask. Watch and listen to real people and their reasons for wearing a mask. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with a support from Ottawa Public Health. Why I Wear a Mask videos are available on YouTube in English, French, Arabic, Mandarin and Somali. |
| Mandatory mask multilingual videos |
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Masks are mandatory in indoor public spaces. Refugee 613, together with OPH, created a series of multilingual videos, explaining where and when to wear them. Mandatory mask videos are available on YouTube in these languages: Arabic, English, French, Farsi, Hindi, Nepalese, Simplified Chinese, Somali, Spanish, Tagalog and Vietnamese. |
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Navigating faith during a pandemic videos |
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Navigating faith during a pandemic videos are available in English, French, Arabic and Somali and describe how prayer practices in Mosques needed to adapt to COVID guidelines in order to keep everyone safe. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with support from OPH. |
Calendar of events
Take a look at our Calendar of events for information sessions on COVID-19 and COVID-19 vaccines, in multiple languages.
Contact information
Provincial Vaccine Information Line
- 7 days a week, from 8 am to 8 pm
- Call if you have questions about Ontario's COVID-19 vaccination program.
- Service is available in multiple languages.
- Telephone: 1-888-999-6488
- TTY: 1-866-797-0007
Provincial Testing and Isolation Information Line
- 7 days a week from 8 am to 6 pm
- Call if you have questions related to testing eligibility and isolation guidelines
- Telephone: 1-888-777-0730
Ottawa Public Health Vaccine Booking Line
- Monday to Friday, from 8:30 am to 4:30 pm
- Translation is available in multiple languages
- Telephone: 613-691-5505
Emergency Services
- If you are in distress (e.g., significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 911.
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone: 211
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