This page provides accurate, reliable and up-to-date COVID-19 resources to our local diverse communities in many languages. Some are translations of resources developed by Ottawa Public Health. Others are resources from provincial or federal organizations. These resources add to information on the OPH COVID-19 website.
Testing for COVID-19 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Testing for COVID-19 Multilingual VideosTesting for COVID-19 videos provide information on COVID-19 symptoms and how to book an appointment to get tested. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with support from OPH. Testing for COVID-19 videos are available in English, French, Arabic, Mandarin, and Somali. For more information and to book an appointment for COVID-19 test, please visit Ottawa Public Health COVID-19 Testing Information webpage. |
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What to do after getting tested for COVID-19 |
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Download and follow the instructions in this factsheet:
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General COVID-19 Information | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
What You Need to Know About COVID-19Ottawa Public Health developed a fact-sheet on important key messages about COVID-19, including symptoms, general facts, self-isolation, how to avoid the spread of the virus and what to do if you get the virus.
COVID-19 Information SheetsThe Government of Canada has following multilingual information sheets:
Navigating Faith During a Pandemic VideosNavigating Faith During a Pandemic videos describe how prayer practices in Mosques needed to adapt to COVID guidelines in order to keep everyone safe. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with support from OPH. Testing for COVID-19 videos are available in English, French, Arabic, and Somali. |
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Staying Safe During COVID-19 Multilingual Videos
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Let's Keep Each Other Safe Multilingual VideosLet's Keep Each Other Safe videos shows ways we can support our loved ones while respecting COVID guidelines and keeping each other safe. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with support from OPH. Let's Keep Each Other Safe videos are available in English, French, Arabic, Mandarin, Nepali, and Somali. Staying Safe During COVID-19 Multilingual VideosAre you looking for ways to help stop the spread of the COVID-19? Please watch these videos to learn about steps you and your family can take to stay safe. These videos which are available in English, French, Somali, Arabic and Mandarin. COVID-19 can infect anyone. Learn what you can do to stop the spread of the COVID-19.
La COVID-19 peut toucher tout le monde. Vous jouez un rôle important dans l’arrêt de la propagation de la COVID-19.
كوفيد 19 يمكن ان يصيب اي شخص. انك تلعب دوراً مهماً في وقف انتشار هذا الوباء.من خلال غسل اليدين مراراً لمدة 20 ثانية على الأقل، و تجنب لمس وجهك
新冠病毒能感染任何人,每个人在防止新冠狀病毒的傳播上都扮演着重要的角色
Qofkasta ayaa qaadi kara Coronavirus. Waa muhihiim in aad ogaatid waxyaabaha aad ku yarayn kartid fiditaanka coronavirus
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COVID-19 Screening Tools |
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COVID-19 Screening Tool for School and Childcare
COVID-19 Employee Self-Screening Questionnaire
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It's normal for situations like Novel Coronavirus (COVID-19) to affect your mental health. Everyone will experience these events in their own way. It is completely natural to feel stress and concern during these times, so it is important to practice positive coping strategies. Resources and Services for Newcomer and Diverse PopulationFor information on how to cope with and reduce stress and anxiety, how to talk to your children about COVID-19, and how to support yourself as well as your loved ones' mental health, please visit our Mental Health and COVID-19 webpage. Here you will also find a list resources and services for newcomer and diverse populations. Multilingual Mental Health VideosPlease watch these videos for ideas of ways to support your mental health and that of your loved ones. These videos are available in English, French, Arabic, Mandarin, and Somali. Multilingual Mental Health SupportsThe COVID-19 pandemic is very hard for many of us. If you or someone you know is struggling, there is help in our community. Here is some information about where to get help, and things you can do to stay mentally well. Some services are available in Somali, Arabic, Mandarin, Cantonese and Spanish as well as English and French.
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In order to decrease spread of COVID-19 in Ottawa, Ottawa Public Health recommends that all residents practice physical distancing, 2 metres or 6 feet apart. Physical distancing means taking steps to limit the number of people you come in close contact with. This will help to limit the spread of COVID-19 in the community. For more information, visit the Physical Distancing page.
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Masks | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Masks add protection when physical distancing is difficult and can help protect others. Even if you wear a mask, be sure to practice physical distancing, hand washing, and monitoring your health. For more information visit the Ottawa Public Health Masks page. Why I Wear a Mask Multilingual VideoWe all have reasons for wearing a mask. Watch and listen to real people and their reasons for wearing a mask. Videos were created and produced by the Centre for Resilience and Social Development (CRSD) with a support from Ottawa Public Health. Why I Wear a Mask videos are available on YouTube in English, French, Arabic, Mandarin, and Somali. Mandatory Mask Multilingual VideosMasks are mandatory in indoor public spaces. Refugee 613, together with OPH, created a series of multilingual videos, explaining where and when to wear them. Mandatory Mask videos are available on YouTube in these languages: Arabic, English, French, Farsi, Hindi, Nepalese, Simplified Chinese, Somali, Spanish, Tagalog, and Vietnamese. Practice Physical Distancing, Wear a Mask Poster
By-law Mask Required poster with a heading in multiple languages, including Inuktitut is available to print and post in public spaces (a bilingual version is also available):
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Hand hygiene is the most important way to prevent you and others from getting sick due to an infection. Hand hygiene means to keep your hands clean by washing them often with soap and water or by using a hand sanitizer. Good hand hygiene is essential to reduce the spread of infection in your home, day cares, schools, work, stores, buses and trains, elevators, and other public places. More information and resources on how to prevent the spread of germs are available on our Stop the Spread of Germs page.
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To stop the spread of germs that can make others sick, you should always cover your mouth and nose with a tissue when you cough or sneeze and put your used tissue in a waste basket. If you don't have a tissue, cough or sneeze into your upper sleeve, not your hand. More information and resources on cough etiquette are on Stop the Spread of Germs page.
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Self-isolation means staying at home when you are sick with symptoms of COVID-19. This means you separate yourself from others, including from the people you live with, as much as possible. The purpose of self-isolation is to prevent the spread of COVID-19 to others in your home and your community. Please see Self-Isolation Instructions for Novel Coronavirus (COVID-19) webpage by Ottawa Public Health for information. Resources
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Ottawa Public Health has information on Grocery Shopping, Meal Planning, and Cooking During COVID-19. Information and resources are also provided by community agencies working to ensure residents have access to food during the COVID-19 pandemic. This resource is called Fact Sheet on Food Resources for Isolated Seniors. When it is necessary to go to a store for essentials, always practice physical distancing. Use this physical distancing shopping etiquette infographic as a guide when going to a store.
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In consultation with Ottawa Public Health, the City of Ottawa has developed the “Business Reopening Toolkit” to provide additional guidance to businesses to prepare for safe reopening. Visit Ottawa.ca/BusinessToolkit for more information. Some resources in this toolkit have been translated to several other languages to ensure your employees and customers are safe and employees are ready to work. Practice Physical Distancing PosterPhysical distancing involves taking steps to limit the number of people you come into close contact with. Please place this poster in your workplace or business to help to limit the spread of COVID-19 in the community.
Employee Self-Screening QuestionnaireThis questionnaire helps to review any symptoms or recent history to ensure your employee’s health before each work shift, and to help keep your workplace safe.
Hand Washing and Hand Sanitizing Posters for Businesses and WorkplacesHand hygiene is the most important way to prevent you and others from getting sick due to an infection. Hand hygiene means to keep your hands clean by washing them often with soap and water or by using a hand sanitizer. Good hand hygiene is essential to reduce the spread of infection in your home, child care, schools, work, stores, buses and trains, elevators, and all other public places. More information and resources on hand washing and hand sanitizing posters. More information and resources on how to prevent the spread of germs are available at Stop the Spread of Germs. |
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Places of Worship
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Stop the Corona Virus Infographic | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
This infographic, by Indus Community services, provides the basic steps to help prevent the spread of COVID-19.
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Ottawa Public Health provides information and recommendations for people living in apartment buildings and shared accommodations.
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COVID-19 Update
Contact Information
Ottawa Public Health COVID-19 telephone line
- Monday to Friday, from 7:30 am to 6:00 pm
- Weekends, from 9:00 am to 4:00 pm
- Translation is available in multiple languages
- Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
- TTY: 613-580-9656
Emergency Services
- If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.
See someone not respecting COVID-19 rules?
- Learn more about COVID-19 rules.
- Telephone: 3-1-1
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone: 2-1-1
Related Information
- Latest news and data
- Symptoms, testing and vaccine
- Frequently asked questions
- Staying safe, support and resources
- Schools, workplaces and professionals
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