COVID-19

Provincial announcement: All adults aged 18 and over are now eligible to receive the bivalent booster dose. The new paediatric Pfizer vaccine is also vaccine available for children aged between six months to under five years old. 

Second dose appointments for children six months to five years are now available:  An interval of eight weeks is recommended between dose 1 and 2 to maximize the duration of vaccine protection.  Appointments are available for booking through the online provincial booking system.

⚠ If you have come in contact with someone who has symptoms or has tested positive for COVID-19 on a PCR test or Rapid Antigen Test (RAT), visit our isolation instructions for COVID-19 web page. Take this self-assessment if you have any symptoms of illness or tested positive for COVID-19.

COVID-19 Snapshot - September 22, 2022

For the latest comprehensive data visit: OttawaPublicHealth.ca/COVIDDashboard

Staying safe, support and resources


Media statements from officials


13 September 2022 – Statement from Dr Vera Etches

COVID-19 vaccination updates, including the OPH Weekly COVID-19 Snapshot, enable individuals to have the information to seek maximal protection against the virus as we head into fall. The months ahead are expected to include circulation of several respiratory illnesses that may once again challenge systems with serious illness and disruption of school, work and leisure activities.    

On September 12, 2022, the Province of Ontario announced that the new bivalent booster for COVID-19 is now available to Ontarians aged 18 and over. This follows recent approval from Health Canada and aligns with the National Advisory Committee on Immunization (NACI) recommendations on the use of bivalent Omicron-containing mRNA COVID-19 vaccines.  

The bivalent COVID-19 booster is another layer we can use to increase protection against the most recently circulating COVID-19 variants in Ontario. Ottawa Public Health welcomes this announcement amid ongoing COVID-19 activity in our community and potential increases this fall. Over the next few weeks, we will prioritize the rollout of this booster to our communities at highest risk for severe illness, complications and hospitalization from COVID-19. Ottawa Public Health is working with its community partners to ensure the bivalent COVID-19 vaccine can reach those most at risk in our community.  

As vaccine protection and immunity from previous infection decrease over time, I strongly encourage all residents of Ottawa to get all booster doses they are eligible for ahead of what may be an active flu and respiratory illness season in our community.  

Bivalent COVID-19 booster for adults aged 18 and over 

Bivalent COVID-19 booster appointments are available immediately to highest risk populations and to all Ontarians aged 18 and over starting September 26, regardless of how many booster doses you have received.  

In order to optimize immune response and duration of protection, an interval of at least 6 months (168 days) is recommended between your last dose of COVID-19 vaccine and your fall booster dose. Individuals may choose to receive the bivalent booster as early as three months (84 days) after their last dose with informed consent.  

For those who have recently tested positive for COVID-19 on a PCR or Rapid Antigen Test (RAT), it is recommended you wait three months (84 days) since your symptom onset or positive test before getting the bivalent booster. 

  • Those in the highest risk populations will be able to book appointments right away with availability from September 12 and onward. This population group includes:  
    • Individuals aged 70 and over 
    • Residents of long-term care homes, retirement homes, and individuals living in other congregate settings that provide assisted-living and health services 
    • First Nation, Inuit and Métis individuals and their non-Indigenous household members aged 18 and over
    • Moderately to severely immunocompromised individuals aged 12 and over
    • Pregnant individuals aged 18 and over 
    • Health care workers aged 18 and over. 
  • Those aged 18 to 69 in the general population can start booking their appointments immediately for September 26 and onward. The availability of these appointments is dependent on supply of vaccine.  
  • All previously booked booster appointments for September 12 to 25 will be honoured and, if available, the bivalent vaccine will be offered to eligible clients. 

Individuals who meet the eligibility criteria can book their bivalent booster dose through the COVID-19 vaccination portal or by calling the Provincial Vaccine Contact Centre (PVCC) at 1-833-943-3900. Those wishing to receive their bivalent booster at a shortened interval (less than 6 months) must book directly through the PVCC. Pregnant individuals and health care workers booking from September 12 to 25 must call the PVCC or book booster dose appointments through participating pharmacies. Residents are encouraged to make an appointment as there will be no drop-in capacity for bivalent boosters. Ottawa Public Health has posted appointment availability for the general public up until mid-October while we work to reach those at highest risk over the next two weeks.  

Ottawa Public Health is working to make the bivalent booster vaccine available to older adults in long-term care homes, retirement homes and other congregate care settings. These residents may receive their bivalent booster dose directly through the congregate home where they reside. Ottawa Public Health is also prioritizing First Nations, Inuit and Métis individuals and health care workers by working directly with community partners and hospitals to make the bivalent COVID-19 booster available and support with targeted clinics. 

Reducing transmission 

Being up to date on your COVID-19 vaccine continues to be our strongest protection against COVID-19. Additionally, Ottawa Public Health continues to recommend that individuals: 

  • make a plan in the event you or someone in your household need to self-isolate, learn more about self-isolation here 

  • know if you are eligible for COVID-19 treatment and how to access the treatment as soon as possible and within 5 days from the onset of symptoms.  

COVID-19 vaccinations protect people of all ages from symptomatic illness and reduce transmission to others, booster doses build on and restore the protection of the first two doses to lower risk of severe illness and death from COVID-19 over time. The risk of longer-term COVID-19 symptoms also appear to be reduced when people are vaccinated. 

I want to thank the residents of Ottawa as we continue to work together to mitigate the impacts of COVID-19 on our community and as the pandemic evolves. Now is the time to ensure those at highest risk receive their bivalent COVID-19 booster – reach out to your loved ones or to a neighbour to help them get theirs. For more information on COVID-19, including the bivalent booster, please visit: OttawaPublicHealth.ca/COVID19Vaccine.

Read the media statements from 20222021 or 2020.

Contact information

Provincial Vaccine Information Line

  • 7 days a week, from 8 am to 8 pm
  • Call if you have questions about Ontario's COVID-19 vaccination program.
  • Service is available in multiple languages.
  • Telephone: 1-888-999-6488
  • TTY: 1-866-797-0007

Provincial Testing and Isolation Information Line

  • 7 days a week from 8 am to 6 pm
  • Call if you have questions related to testing eligibility and isolation guidelines
  • Telephone: 1-888-777-0730

Ottawa Public Health Vaccine Booking Line

  • Monday to Friday, from 8:30 am to 4:30 pm
  • Translation is available in multiple languages
  • Telephone: 613-691-5505

Ottawa Public Health COVID-19 Telephone Line

  • Monday to Friday, from 8:30 am to 4:30 pm
  • Translation is available in multiple languages
  • Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
  • TTY: 613-580-9656

Emergency Services

  • If you are in distress (e.g., significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 911.

How to access help during COVID-19

  • 211 Ontario can help you find financial and social support during COVID-19
  • Telephone: 211

Related information

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