Novel Coronavirus (COVID-19)

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What is the current situation in Ottawa?

Last revised: February 14, 2020 

There are currently no confirmed or presumptive positive cases of novel coronavirus (COVID-19) in Ottawa.

Follow Ottawa Public Health on Twitter or Facebook to receive notification of updates.

Every week day at 10:30 a.m. ET,  the Province of Ontario's novel coronavirus (COVID-19) web page will be updated with the most up-to-date information including the status of cases in Ontario.

On December 31, 2019, a cluster of cases of pneumonia in Wuhan, China (Hubei province) was reported to the World Health Organization and the cause has been confirmed as a new coronavirus that has not previously been identified in humans. The current situation is evolving. More information is expected to emerge in the coming days and weeks. New information is becoming available daily and a clearer picture is being formed as this information is analyzed by provincial, national and international health agencies.

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Travellers returning from affected areas

Travellers who have returned from Hubei province, including Wuhan City, should:

  • call Ottawa Public Health at 613-580-6744 within 24 hours of arriving in Canada if they plan on travelling to Ottawa
  • stay at home and avoid close contact with others, including those in their home,  for a total of 14 days from the date they left Hubei province
  • call Ottawa Public Health at 613-580-6744 if they experience symptoms of the 2019 novel coronavirus (COVID-19)

If you have travelled to mainland China, you may have come in contact with the novel coronavirus (COVID-19). For 14 days after the day you left mainland China, the Public Health Agency of Canada asks that you:

  • monitor your health for fever, cough and difficulty breathing; and,
  • ensure you can easily separate yourself from others if you become ill.

If you start having symptoms, isolate yourself from others as quickly as possible. Immediately call a health care professional or Ottawa Public Health (613-580-6744). Describe your symptoms and travel history. To further protect those around you, wash your hands often and cover your mouth and nose when coughing or sneezing.

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What is the risk to residents of Ottawa?

The Public Health Agency of Canada has assessed the public health risk associated with the current novel coronavirus (COVID-19) infection in Wuhan, China as low for Canada. Public health risk is continually reassessed as new information becomes available.

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How is Ottawa Public Health monitoring the novel coronavirus (COVID-19) situation?

Ottawa Public Health is following the lead of the Ontario Ministry of Health, Public Health Ontario, and the Public Health Agency of Canada in responding to the novel coronavirus (COVID-19).  Ottawa Public Health has a strong partnership with local hospitals who have put measures in place to screen individuals who are suspected of being infected by the novel coronavirus (COVID-19). Please read signs and follow all instructions when visiting a hospital.

The Ministry of Health has added novel coronavirus (COVID-19) as a designated disease reportable under Ontario's public health legislation. Now, physicians, hospitals and other care facilities will be required to report a suspected or confirmed case of the novel coronavirus (COVID-19) to their local Medical Officer of Health.

If a suspected or confirmed case of novel coronavirus (COVID-19) were to be identified in Ottawa, Ottawa Public Health would work with the Ministry of Health, Public Health Ontario Laboratory, and local hospitals in the management of the case and any contacts. 

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How can you protect yourself and your family? 

To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:

  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
  • Cover your cough and sneeze with a tissue or into your arm, not your hand
  • If possible, stay home if you are sick
  • Avoid visiting people in hospitals or long-term care centres if you are sick 
  • It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community

Learn more on how to stop the spead of germs 

Travellers returning from affected areas

Travellers who have returned from Hubei province, including Wuhan City, should:

  • call Ottawa Public Health at 613-580-6744 within 24 hours of arriving in Canada if they plan on travelling to Ottawa
  • stay at home and avoid close contact with others, including those in their home,  for a total of 14 days from the date they left Hubei province
  • call Ottawa Public Health at 613-580-6744 if they experience symptoms of the 2019 novel coronavirus (COVID-19)

If you have travelled to mainland China, you may have come in contact with the novel coronavirus (COVID-19). For 14 days after the day you left mainland China, the Public Health Agency of Canada asks that you:

  • monitor your health for fever, cough and difficulty breathing; and,
  • ensure you can easily separate yourself from others if you become ill.

If you start having symptoms, isolate yourself from others as quickly as possible. Immediately call a health care professional or Ottawa Public Health (613-580-6744). Describe your symptoms and travel history. To further protect those around you, wash your hands often and cover your mouth and nose when coughing or sneezing.

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When should you contact a doctor, Ottawa Public Health or a health care professional? 

Travellers returning from affected areas

Travellers who have returned from Hubei province, including Wuhan City, should:

  • call Ottawa Public Health at 613-580-6744 within 24 hours of arriving in Canada if they plan on travelling to Ottawa
  • stay at home and avoid close contact with others, including those in their home,  for a total of 14 days from the date they left Hubei province
  • call Ottawa Public Health at 613-580-6744 if they experience symptoms of the 2019 novel coronavirus (COVID-19)

If you have travelled to mainland China, you may have come in contact with the novel coronavirus (COVID-19). For 14 days after the day you left mainland China, the Public Health Agency of Canada asks that you:

  • monitor your health for fever, cough and difficulty breathing; and,
  • avoid crowded public spaces and places where you cannot easily separate yourself from others if you become ill.

If you start having symptoms, isolate yourself from others as quickly as possible. Immediately call a health care professional or Ottawa Public Health (613-580-6744). Describe your symptoms and travel history. To further protect those around you, wash your hands often and cover your mouth and nose when coughing or sneezing.

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Symptoms of the 2019 novel coronavirus (COVID-19)

The novel coronavirus (COVID-19) can cause very mild to severe illness consisting of fever, and/or cough, other upper respiratory tract infection symptoms and difficulty breathing (shortness of breath).

  • If your symptoms are MILD
    • Call Ottawa Public Health at 613-580-6744 or your health care provider
    • Call your health care provider or a walk-in clinic prior to visiting them in person
  • If your symptoms are SEVERE
    • Contact your Health Care Provider first (if available)
    • If you cannot reach your Health Care Provider, go to the Hospital Emergency Department and pay attention to special signage

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Other frequently asked questions

Read in simplified chinese 简体中文

What is a coronavirus? What is the 2019 novel coronavirus (COVID-19)? 
Coronaviruses are a large family of viruses that circulate both in humans and other animals like bats. Human coronaviruses are common and are typically associated with mild illness, similar to the common cold, and spread easily between people. There are, however, strains of coronaviruses that have spread from animals to humans which have caused more severe illness in humans in the recent past, such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS). These tend to not spread as easily from person to person.

Your risk of severe disease may be higher if you have a weakened immune system. This may be the case for:

  • older people
  • people with chronic disease such as diabetes, cancer, heart, renal or chronic lung disease

On December 31, 2019, Chinese health authorities identified a new (or novel) coronavirus (referred to as 2019-nCoV or COVID-19) through a series of reported cases of pneumonia in Wuhan, China.

It is thought that this new coronavirus (COVID-19) originated in another animal (possibly of bat origin).

What are the symptoms of the 2019 Novel Coronavirus (COVID-19)?

The Novel Coronavirus (COVID-19) can cause illness ranging from a very mild, cold-like illness to a severe lung infection. Symptoms can include fever, cough, sore throat, runny nose, muscle ache, headache, and difficulty breathing (shortness of breath).

Can the 2019 Novel Coronavirus (COVID-19) be spread from person-to-person? 

Coronaviruses can spread through droplets when an infected person coughs or sneezes, similar to how the flu and other respiratory illnesses are spread.

Many of the patients in the pneumonia outbreak caused by the 2019 Novel Coronavirus (COVID-19) in Wuhan, China had some link to a large seafood and live animal market, suggesting animal-to-person spread. However, there is now clear evidence of human-to-human transmission of this virus. 

How soon after being exposed to the 2019 Novel Coronavirus (COVID-19) would symptoms occur?

The World Health Organization advises that symptoms may appear in as few as 2 days or as long as 10 to 14 days after being exposed to someone with the 2019 Novel Coronavirus (COVID-19). This time period may also be refined as new information comes out.

How is the 2019 Novel Coronavirus (COVID-19) diagnosed? 

It is diagnosed by a healthcare provider based on travel history, symptoms, and laboratory tests. 

What can members of the public (including schools and workplaces) do to protect themselves?
The best way to prevent infection is to avoid being exposed to this virus. In general, everyday preventive actions can help prevent the spread of respiratory viruses, including:
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • If you have fever, cough and difficulty breathing, seek medical care early and share your recent travel history with your health care provider
Is there treatment for the 2019 Novel Coronavirus (COVID-19)?
Currently, there is no specific antiviral treatment for the 2019 Novel Coronavirus (COVID-19). However, many of the symptoms can be treated and therefore treatment is based on the patient’s clinical condition.

If symptoms feel worse than a standard cold or are lasting normal than usual, see your health care practitioner. You should also:

  • drink plenty of fluids
  • get rest and sleep as much as possible
  • try a humidifier or a hot shower to help with a sore throat or cough
Is there a vaccine for the 2019 Novel Coronavirus (COVID-19)? 

There are no specific treatments for coronaviruses, and there is no vaccine that protects against coronaviruses. Most people with common human coronavirus illness will recover on their own.

Are there any confirmed cases in Ontario? 

Ontario is experiencing some importations of the novel coronavirus (2019- nCoV or COVID-19). Public Health Units are reaching out to known contacts to inform them that they may have been exposed to a potential health risk, what signs and symptoms they should look out for, and when and what type of medical treatment should be sought out if that becomes necessary. 

What is Ottawa Public Health doing in response to this situation?

Ottawa Public Health continues to actively monitor this situation in collaboration with our provincial and national health colleagues, and stakeholders that include local hospitals  and community agencies.

Cases and potential suspect cases of the 2019 Novel Coronavirus (COVID-19) are now reportable to local health authorities under the Health Protection and Promotion Act.

If there were potential cases of which we have been notified, we would immediately follow up directly with these individuals to let them know.

We would inform these people that they may have been exposed to a potential health risk, what signs and symptoms they should look out for, and when and what type of medical treatment should be sought out, if that becomes necessary. This work is part of routine public health follow-up of a case of an infectious disease.

What are Canadian public health officials doing in response to this situation?
The Public Health Agency of Canada is actively monitoring the 2019 Novel Coronavirus (COVID-19) situation. They are in close contact with the World Health Organization to assess any potential risk to Canadians.

In addition to Canada’s standard measures to prevent the introduction and spread of communicable diseases in Canada, Public Health Agency of Canada are implementing additional measures. These include messaging on arrival screens at the Toronto, Montreal and Vancouver international airports, reminding travelers to inform a Border Services Officer if they are experiencing flu-like symptoms, and an additional health screening question to be added to electronic kiosks.

What measures are being taken at the Canadian border?
Canada has a number of standard border measures in place to prevent communicable diseases from being introduced to or spreading in Canada.Additional measures have been implemented including messaging on arrivals screens at the Toronto, Montreal and Vancouver international airports reminding travelers from Wuhan to inform a Border Services Officer if they are experiencing flu-like symptoms. In addition, a health screening question has been added to electronic kiosks.

Entry screening alone is not a guarantee against the possible importation of this new virus but is an important public health tool and part of a larger response strategy.

What is the overall risk for getting the 2019 Novel Coronavirus (COVID-19) while in Canada?

The risk to our community remains low. The Public Health Agency of Canada is continuing to collaborate with partners internationally as well as to share information and work with federal, provincial and territorial partners and public health authorities and to maintain Canada’s preparedness to rapidly identify, treat and prevent the spread of this emerging disease.

What is the risk to Canadians travelling to China? Is there any advice for travellers related to the 2019 Novel Coronavirus (COVID-19) outbreak? 

No matter where Canadians plan to travel, the Public Health Agency of Canada recommends that they consult travel.gc.ca (Travel Health Notice), which is the Government of Canada’s official source of destination-specific travel information. It provides important advice to help travelers make informed decisions and travel safely while abroad. As this is a rapidly evolving situation, travelers should check the PHAC website and consult with their health care provider prior to an international travel.

What should I do if I travelled to China and develop symptoms of the 2019 Novel Coronavirus infection (COVID-19)? 
If you have travelled to China and develop symptoms of 2019 Novel Coronavirus (COVID-19), avoid contact with others and follow-up with your health care provider as soon as possible.

Call your healthcare provider prior to your visit and let them know about your travel history and symptoms (e.g., fever, cough, difficulty breathing) so that they can make special arrangements to see you quickly, be tested, and with proper infection control measures.

During your visit, tell your healthcare provider:

  • Your symptoms
  • Where you have been travelling or living
  • If you have had direct contact with animals (e.g., visited a live animal market)
  • If you have had close contact with a sick person, especially if they have had fever, cough or difficulty breathing
When will I need to self-isolate/stay at home?

Travellers returning from affected areas

Travellers who have returned from Hubei province, including Wuhan City, should:

  • call Ottawa Public Health at 613-580-6744 within 24 hours of arriving in Canada if they plan on travelling to Ottawa
  • stay at home and avoid close contact with others, including those in their home,  for a total of 14 days from the date they left Hubei province
  • call Ottawa Public Health at 613-580-6744 if they experience symptoms of the 2019 novel coronavirus (COVID-19)

If you have travelled to mainland China, you may have come in contact with the novel coronavirus (COVID-19). For 14 days after the day you left mainland China, the Public Health Agency of Canada asks that you:

  • monitor your health for fever, cough and difficulty breathing; and,
  • avoid crowded public spaces and places where you cannot easily separate yourself from others if you become ill.

If you start having symptoms, isolate yourself from others as quickly as possible. Immediately call a health care professional or Ottawa Public Health (613-580-6744). Describe your symptoms and travel history. To further protect those around you, wash your hands often and cover your mouth and nose when coughing or sneezing.

You will need to stay home and self-isolate if:

  • You have confirmed 2019 Novel Coronavirus (COVID-19) infection and do not need hospitalization and can receive care at home.
  • You are being assessed for the 2019 Novel Coronavirus (COVID-19) infection by a healthcare provider.
Should I wear a mask to protect myself against the novel coronavirus (COVID-19)?

There is no reason to wear a mask if you are well. There is little evidence that wearing a mask in public prevents a healthy person from becoming ill.  Masks may provide a false sense of security and may increase risk, as people continually check their masks and touch their faces without first having washed hands. Ottawa Public Health advises residents to take the usual measures to reduce the risk of influenza and other respiratory infections:

  • Get a yearly flu vaccination, available from clinics and pharmacies as this is the best way to prevent influenza infection
  • Clean your hands frequently and thoroughly with soap and water, or use alcohol-based hand sanitizer
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Stay at home if you are sick.
  • Cover your mouth and nose when you cough and sneeze
  • If you don't have a tissue, sneeze or cough into your sleeve or arm
Why do healthcare providers wear masks?

In healthcare settings, different forms of personal protective equipment (PPE), such as masks and respirators, are used to help protect healthcare workers when they are in close contact with patients who are ill.

Healthcare workers are trained on how and when to use PPE. The use of masks and personal protective equipment is not recommended for members of the public who are well.  

Should residents of Ottawa be concerned about receiving packages from China?
There is no concern about any merchandise shipped from China, a coronavirus would not survive beyond 1 or 2 days on dry surfaces.

Should community gatherings or events be cancelled because of the novel coronavirus (COVID-19)?

No. There is no need to cancel such events.  People organizing community gathering or events should remember the following tips :

  • Get a yearly flu vaccination, available from clinics and pharmacies as this is the best way to prevent influenza infection
  • Clean your hands frequently and thoroughly with soap and water, or use alcohol-based hand sanitizer
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Stay at home if you are sick.
  • Cover your mouth and nose when you cough and sneeze
  • If you don't have a tissue, sneeze or cough into your sleeve or arm

Can the novel coronavirus (COVID-19) be caught from a person who presents no symptoms?

Understanding when and how during an infection people can spread the virus to others is very important for control efforts. With most respiratory viruses, persons are most infectious when they are ill and are coughing or sneezing. It is less common for a person to spread a respiratory virus if they are not feeling ill or if they feel just a little bit ill. According to the World Health Organization, based on the current available data,  people who have symptoms of the novel coronavirus (COVID-19);would be causing the majority of virus spread. 

As an employer, what do I need to do to prevent the novel coronavirus (COVID-19)?

In general, it is business as usual. No cases of COVID-19 have been reported in Ottawa. If you receive questions from your employees, we invite you to point them to our webpage on novel coronavirus. Our website is updated regularly, and the frequently asked questions (FAQ) are available in English, French, and Simplified Chinese.   

 

In order to reduce employee absenteeism and reduce the spread of germs, including the flu and the novel coronavirus (COVID-19), we recommend that individuals: 

  • Wash your hands often with soap and water, or use hand sanitizer 

  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap 

  • Cover your cough and sneeze with a tissue or into your arm, not your hand 

  • If possible, stay home if you are sick 

  • Avoid visiting people in hospitals or long-term care centres if you are sick  

  • It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community 

 

Employers should be aware that returning travellers are being asked by public health authorities to take the following actions:  

  • If travel was to Hubei Province (China), then self-isolate (stay at home, do not attend school or work)   

  • If travel was to Mainland China (excluding Hubei province), then self-monitor (may attend school or work, but to watch carefully for any symptoms of illness) 

 

There are other situations where your employees may be asked by Ottawa Public Health to self-isolate. If individuals who are self-monitoring develop symptoms, they have been asked to immediately distance themselves from others and to contact Ottawa Public Health at 613-580-6744. We ask you to support the guidance your employees have received from any health authority.  

 

If an actual case of COVID-19 is identified in Ottawa, Ottawa Public Health is responsible to conduct public health follow-up of close contacts, including any workplace exposures and will contact your organization as needed. 

How do I pick up a returning traveller from Hubei province or Mainland China from the airport? Are there precautions I should take? 

If a returned traveller has no symptoms and is well, it is best to use a private car and to avoid public transportation. If a private car is not available, the person should use a taxi or shared ride service such as Uber or Lyft, 

 

The returned traveller should wear a mask if travelling from Hubei province. No mask is required if travelling from mainland China (excluding Hubei province). In either situation, the driver does not have to wear a mask. 

 

All returning travellers with symptoms or who appear ill should report these while going through customs in the airport.

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Print resource and handwashing signage

Hand hygiene resources
 

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Web resources


In addition to Canada’s standard measures to prevent the introduction and spread of communicable diseases in Canada, Public Health Agency of Canada are implementing additional measures. These include messaging on arrival screens at the Toronto, Montreal and Vancouver international airports, reminding travelers to inform a Border Services Officer if they are experiencing flu-like symptoms, and an additional health screening question to be added to electronic kiosks.The Public Health Agency of Canada is actively monitoring the 2019 Novel Coronavirus (COVID-19) situation. They are in close contact with the World Health Organization to assess any potential risk to Canadians.

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隔离指南,接机指南,常见问题答疑,及其他相关信息和资料

居家隔离指南 - 新型冠状病毒 (COVID-19)

新型冠状病毒 预防 羞辱 、 种族主义和歧视

常见问题答疑

1 - 什么是冠状病毒?什么是2019年新型冠状病毒?

冠状病毒是一大类病毒的总称,可以在人类和蝙蝠等其他动物中传播。人类冠状病毒很常见,通常会引发轻度疾病,类似于普通感冒,很容易在人群之中传播。但是,也有些从动物传播给人类的冠状病毒,最近几年曾在人类中引起过更严重的疾病,例如严重急性呼吸系统综合征(SARS)和中东呼吸系统综合征(MERS)。这些病毒往往不容易在人与人之间传播。

 

如果免疫系统较弱,则患重病的风险可能会较高。可能出现这种情况的人有:

  • 老年人
  • 患有慢性疾病的人,例如糖尿病、癌症、心脏病、肾病或慢性肺病患者

 

2019年12月31日,中国卫生部门通过武汉报告的一系列肺炎病例,确定了一种新的(或新型)冠状病毒(被称为2019-nCoV)。

 

据称这种新的冠状病毒源自另一种动物(可能来源于蝙蝠)

2 - 感染2019年新型冠状病毒有什么症状

新型冠状病毒可引起非常轻度或重度的疾病症状,包括发烧,咳嗽,其及上呼吸道感染和呼吸困难(呼吸急促)等症状。

3 - 2019年新型冠状病毒可以在人与人之间传播吗?

 冠状病毒可通过感染者咳嗽或打喷嚏时产生的飞沫传播,类似于流感和其他呼吸系统疾病的传播方式。

 

出现于中国武汉的2019年新型冠状病毒所引起的肺炎暴发中的许多患者,与大型海鲜和野生动物市场均有一定联系,这表明病毒可以通过动物传播到人。但是,现在有明确证据表明这种病毒也能够在人与人之间传播。

4 - 接触2019年新型冠状病毒后多长时间才会出现症状?

世界卫生组织建议,在接触2019年新型冠状病毒的携带者之后,症状可能会在短至2天或长至10-14天的时间里出现。这一时间长度也可能会随着新出现的信息有所改变。

5 - 如何诊断2019年新型冠状病毒?

 冠状病毒感染由医护人员根据旅行历史、症状和试验室检测进行诊断。

6 - 公共机构(包括学校和一般工作场所)的人员可以做些什么来保护自己?
 预防感染的最佳方法是避免暴露于该病毒。通常,可以帮助防止呼吸道病毒传播的日常预防措施包括:
  • 经常用肥皂和水洗手至少20秒钟。如果没有肥皂和水,请使用含酒精的洗手液。
  • 避免用未洗的手触摸眼睛、鼻子和嘴巴。
  • 避免与生病的人密切接触。
  • 生病时待在家里。
  • 咳嗽或打喷嚏时用纸巾遮挡,然后将纸巾丢入垃圾箱中。
  • 清洁和消毒经常接触的物体和表面。
  • 如果您出现发烧、咳嗽和呼吸困难,请尽早就医,并向您的医护人员告知您最近的旅行史。
7 - 2019年新型冠状病毒有治疗方法吗?
目前尚未有针对2019年新型冠状病毒的抗病毒治疗方法。但是许多症状都可以得到治疗,因此治疗是根据患者的临床情况进行。

 

如果出现的症状比普通感冒严重或者持续时间过长,请咨询医护人员。您也应该:

  • 多补充液体
  • 尽可能多休息和睡觉
  • 尝试使用加湿器或洗热水澡减轻喉咙疼痛或咳嗽
8 - 是否有针对2019年新型冠状病毒的疫苗

没有针对冠状病毒的治疗方法,也没有针对冠状病毒的疫苗。大多数患有常见人类冠状病毒疾病的人都会自行康复。

 

9 - 安大略省是否有确诊病例?

安大略省出现了几例输入型新型冠状病毒(2019-nCoV)感染者。公共卫生机构正在与已知的联系人取得联系,以告知他们可能已经面临潜在的健康风险,他们应注意什么病象和症状,以及在必要时,他们应在何时寻求何种类型的医疗服务。

10 - 安大略省公共卫生局针对这种情况正在做什么?

安大略省公共卫生局会继续与省和国家卫生机构以及包括当地医院、机场和社区机构在内的相关部门一起密切监视局势。

 

根据《健康保护和促进法》,2019年新型冠状病毒的病例和潜在疑似病例现应向当地卫生当局报告。

 

 

 

一旦接到潜在病例的报告,我们将立即直接与涉及人员进行跟进,并向他们告知情况。

 

我们将通知这些人,他们可能已经面临潜在健康风险,他们应注意什么病象和症状,以及在必要时,他们应在何时寻求何种类型的医疗服务。这项工作是对传染病病例进行常规公共卫生跟进的一部分。

11 - 加拿大公共卫生官员针对这种情况正在做什么?
加拿大公共卫生部(Public Health Agency of Canada)正在积极监测2019年新型冠状病毒的状况。他们与世界卫生组织保持密切联系,以评估对加拿大人的任何潜在风险。

 

除了为防止在加拿大传入和传播传染病的标准措施之外,加拿大公共卫生署正在实施其他措施。这些措施包括在多伦多、蒙特利尔和温哥华国际机场的到达屏幕上显示消息,提醒旅客如果出现流感样症状需要告知边境工作人员,以及在电子登记设备中增加一个健康筛查问题。

12 - 在加拿大边境上正在采取什么措施?

加拿大制定有许多标准的边境措施,以防止传染性疾病传入加拿大或在加拿大境内传播。

 

已采取的其他措施包括在多伦多、蒙特利尔和温哥华国际机场的到达屏幕上显示消息,提醒来自武汉的旅客如果出现流感样症状需要告知边境工作人员。此外,已在电子登记设备中增加一个健康筛查问题。

 

单单依靠入境筛查措施并不能保证防止这种新病毒的可能传入,但这是一种重要的公共卫生措施,也是更大规模应对策略的一部分。

13 - 在加拿大感染2019年新型冠状病毒的总体风险如何?

我们社区面临的风险仍然属于较低水平。

 

加拿大公共卫生部将继续与国际合作伙伴合作,并与联邦、省和地区合作伙伴以及公共卫生当局共享信息并开展工作,并始终让加拿大为快速识别、治疗和防止这种新发疾病的扩散做好准备。

14 - 加拿大人前往中国旅行会有什么风险?关于2019年新型冠状病毒的爆发,有哪些建议给旅行者? 

无论加拿大人计划前往何处旅行,加拿大公共卫生部都建议他们访问travel.gc.ca(旅行健康通知),获取加拿大政府针对特定旅行目的地的官方信息。该网站提供了帮助旅行者做出明智决定并在国外安全旅行的重要建议。由于本次情形正在迅速变化,旅行者应在进行国际旅行之前查阅PHAC网站并咨询其医护人员

15 - 如果我去过中国并出现了2019年新型冠状病毒感染的症状,应该怎样做?

如果您去过中国并出现了2019年新型冠状病毒感染的症状,请避免与他人接触,并尽快与您的医护人员联系。

 

在赴诊之前请致电您的医护人员,并告知他们您的旅行史和症状(例如发烧、咳嗽、呼吸困难),以便他们可以做出特殊安排迅速为您诊疗、化验,同时采取适当的感染控制措施。

 

在您看病时,告诉您的医护人员:

  • 您的症状
  • 您旅行经过或居住过的地方;
  • 您是否与动物有过直接接触(例如参观过活畜市场)
  • 您是否与病人有过密切接触,尤其是发烧、咳嗽或呼吸困难的病人。
16 - 在什么情况下我需要自我隔离/待在家里?

从受灾地区返回的旅行者

从湖北省(包括武汉市)返回的旅行者应当:

•在抵达渥太华24小时内联系渥太华公共卫生局613-580-6744(Ottawa Public Health),如果目的地是渥太华

•从离开湖北省的那一天算起,留在家里14天,期间尽量避免与其他人,包括你的家人的密切接触

•如果出现感染症状,请联系613-580-6744渥太华公共卫生局(Ottawa Public Health)

从中国大陆返回的旅行者应当:

•在离开中国的14天内,自我观察2019年新型冠状病毒的感染症状

•如果出现感染症状,请联系613-580-6744渥太华公共卫生局(Ottawa Public Health)。

 

在以下情况下,您将需要待在家里并自我隔离:

  • 您已确认感染2019年新型冠状病毒,不需要住院,并且可以在家中接受治疗。
  • 医护人员正在对您进行2019年新型冠状病毒的感染评估。
17 - 我应该戴口罩来保护自己免受新型冠状病毒的感染吗?

如果您身体健康,则无需带口罩。没有证据显示在公共场所戴口罩可以使健康的人免于得病。戴口罩可能会造成虚假的安全

感并且会提高危险,因为佩戴者会不断检查口罩并且在没有洗手的情况下触碰脸部。

 

渥太华公共卫生局建议居民采取常规措施,以减少流感和其他呼吸道感染的风险:

  • 每年从诊所和药房接种流感疫苗,这是预防流感感染的最佳方法
  • 经常用肥皂和水彻底清洗双手,或使用酒精类洗手液。
  • 触碰眼睛、鼻子和嘴巴前应首先洗手
  • 如果生病,请待在家中。
  • 咳嗽和打喷嚏时遮住口鼻
  • 如果没有纸巾,您可以咳嗽或打喷嚏到您的袖子中或手臂上
18 - 为什么医护人员戴口罩? 

在医护机构中,不同样式的个人防护用具(PPE),例如口罩和防护面具,可以在医护工作者密切接触生病的病人时保护他们。

 

医护工作者已经经过培训,知道如何以及何时使用 PPE。不建议身体健康的公众使用口罩和个人防护用具。

19 - 渥太华居民是否应担心来自中国的包裹?

无需担心任何来自中国的商品,冠状病毒在干燥的表面上不会存活超过 1 到 2 天。

20 - 是否应该因为新型冠状病毒而取消社区聚会或活动?

不需要。不需要取消此类事件。组织社区聚会或活动的人们应记住以下提示:

 

•每年从诊所和药房获得流感疫苗接种,因为这是预防流感感染的最佳方法

•经常用肥皂和水彻底清洁双手,或使用酒精类洗手液

•避免未洗手触摸眼睛,鼻子和嘴巴

•如果生病,请待在家里。

•咳嗽和打喷嚏时要掩住口鼻

•如果没有纸巾,请在袖子或手臂上打喷嚏或咳嗽。

21 - 无症状的人能传染新型冠状病毒(COVID-19)吗?
防控的重要一步是认识在何时,何种情况下患者能将病毒传播给别人。对于大多数呼吸道病毒,患者在生病,咳嗽或打喷嚏时,病毒的传染性最 -高。如果患者没有感觉生病或仅仅稍感不适,他们很少能传播呼吸道病毒。根据当前已有的数据,世界卫生组织认为新冠病毒(COVID-19)患者在出现症状时将造成病毒的主要传播。
22 - 作为雇主我怎样做才能预防新型冠状病毒COVID-19)? 

一般来说照常营业。渥太华目前没有COVID-19的病例。如果您的员工有疑问,欢迎他们浏览我们新型冠状病毒的网页。我们会及时更新网站,并提供英语,法语和简体中文的常见疑问解答(FAQ)。 

 

为了减少员工缺勤并减少包括流感和新型冠状病毒(COVID-19)在内的病菌传播,我们建议: 

经常用肥皂和水洗手,或使用洗手液 

除非刚用肥皂洗过手,否则请避免用手触摸您的眼睛,鼻子和嘴巴 

用纸巾或手臂遮挡咳嗽和喷嚏,而不是用手捂住口鼻 

如果生病了,请尽可能呆在家中 

如果生病了,请避免探视院病人或老人院的老人 

由于流感病毒仍在社区中传播,因此建议您接种流感疫苗 

 

雇主们应注意,公共卫生当局要求返加旅客采取以下行动: 

如果您的雇员去过中国湖北省,请自我隔离(留在家里,不上学,不上班) 

如果您的雇员去过除湖北省以外的中国大陆地区,则实施自我监控(可以上学或上班,但要密切观察任何疾病症状) 

 

在某些情况下,渥太华卫生局可能会要求您的员工进行自我隔离。如果在自我监控过程中,您的雇员出现症状,他们必须立即与他人保持距离,并及时电话联系渥太华卫生局613-580-6744。请您务必协助您的雇员服从公共卫生当局的指导。 

 

如果渥太华出现了COVID-19的确诊病例,渥太华卫生局将负责密切接触者的调查和跟进,会根据个案与您的单位联系,并调查工作场所的密切接触者 

23 - 如何从机场接机回从湖北省或中国大陆来的旅客我应该采取哪些预防措施 

如果返回的旅客没有症状且身体状况良好最好使用私家车避免坐公共交通工具,如公交车,轻轨。如果没有私家车,可以叫出租车,或拼车服务如 Uber和Lyft 

 

从湖北省返加的旅客应佩戴口罩。从中国大陆(湖北省以外)的返加人员,则无需戴口罩。无论哪种情况,驾驶员都不必戴口罩。 

 

任何一位回程旅客有病症或感觉病了,应在机场海关通关时报告这些情况 


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