COVID-19

Contact information

Provincial Vaccine Information Line

• 7 days a week, from 8 am to 8 pm
• Call if you have questions about Ontario's COVID-19 vaccination program.
• Service is available in multiple languages.
• Telephone: 1-888-999-6488
• TTY: 1-866-797-0007

Provincial Testing and Isolation Information Line

• 7 days a week from 8 am to 6 pm
• Call if you have questions related to testing eligibility and isolation guidelines
• Telephone: 1-888-777-0730

Ottawa Public Health Vaccine Booking Line

• Monday to Friday, from 8:30 am to 4:30 pm
• Translation is available in multiple languages
• Telephone: 613-691-5505

Emergency Services

• If you are in distress (e.g., significant trouble breathing, chest pain, fainting or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 911.

How to access help during COVID-19

• 211 Ontario can help you find financial and social support during COVID-19
• Telephone: 211

Related information

• Latest news and data
• Vaccine
• Testing, treatment and information for those who have symptoms, test positive for COVID-19 and high-risk contacts
• Staying safe, support and resources
• Workplaces and professionals