Starting a Food Premises

When planning to establish, build, change or significantly renovate a food premises, approval from Ottawa Public Health is required.

Prior to opening a food premise, public health approval is required.

Owners or operators must notify Ottawa Public Health at least 14 days prior to opening a food premise through the Business Information Officer at bio1stop@ottawa.ca or visit the City of Ottawa's Business Licences webpage.

Through the required review of your floor plans and proposed menu, OPH can help ensure that equipment and refrigeration are sufficient for your needs. Proper equipment and layout ensures a well-run, economically viable operation that protects the public's health. Public health inspectors provide information and advice to you and your staff during inspections of your facility. Inspections and education help prevent problems from occurring within your food premises. You and the public health inspector share a common goal - to serve safe, quality food to the public.

To submit a new food premises application, contact the Business Information Officer (BIO) at 613-580-2745 or at bio1stop@ottawa.ca to ensure your proposed food preparation, business plans and menu meet the City of Ottawa requirements.

When you submit your application, you must include:

  1. Floor and equipment plan
  2. Brief description of your proposed operation
  3. Proof of Food Handler Certification
  4. Menu: Provide a sample menu for your establishment. What you plan in your menu has an important impact on the layout of your facility and the equipment needed. Your menu selection will determine:
    • Dishwashing setup 
    • Type and number of refrigeration and freezer units needed
    • Hot holding equipment necessary for safe handling of foods to be served hot
    • Flow process of foods through your facility.
    • Display units for ready-to-eat foods

Renovations

To notify Ottawa Public health about a renovation, submit the Ottawa Public Health Renovation Notification web form

Want to startup a mobile food premise?

A public health inspector can help you get started. Call 613-580-6744 or email healthsante@ottawa.ca 

 

Floor and equipment plan

The design and layout of food service equipment are important to the safe and sanitary operation of a food premises. Equipment and work areas should be arranged to support proper food handling, facilitate cleaning, and promote efficient operations. Food equipment suppliers and architects may assist with plan preparation and layout design. 

When developing the floor plan, consider the elements listed below and include all items that apply to your operation in the Food Premises Application. 

Submitting a floor and equipment plan

A copy of a floor and equipment plan is required within the food premises application process. The plan should clearly reflect the proposed layout and operation of the food premises and provide an accurate representation of the space at the time of application. 

The plan should be to scale (hand drawn will be accepted) showing the location of all rooms within the facility. This includes food preparation, storage, service areas, washrooms, and locker areas. Approval of plans by a public health inspector does not mean that zoning, building, or other requirements by other authorities have been met.

To submit a new food premises application along with your floor and equipment plan, contact the Business Information Officer (BIO) at 613-580-2745 or at bio1stop@ottawa.ca to ensure your proposed food preparation, business plans and menu meet the City of Ottawa requirements.

A copy of a floor plan is required within the food premises application process. The floor plan should clearly reflect the proposed layout and operation of the food premises and provide an accurate representation of the space at the time of application. 

The floor plan should be to scale (hand drawn will be accepted) showing the location of all rooms within the facility. This includes food preparation, storage, service areas, washrooms, and locker areas. Approval of plans by a public health inspector does not mean that zoning, building, or other requirements by other authorities have been met. 

Layout of facility

The floor plan should provide a clear, easy-to-read drawing of the proposed food premises layout. Label all rooms, equipment, fixtures, and operational areas, and indicate their location within the premises. See example of a floor plan.

  • Produce a diagram of all rooms.
  • Plan a good flow pattern for handling foods from receiving through to the serving of foods.
  • Ensure adequate refrigeration and storage space to handle the volume of foods expected.
  • Ensure adequate separation between dirty/clean dishes, and raw/ cooked or ready-to-eat foods.
  • Living quarters must be completely separate from any room where food is prepared, served or stored.

Water supply

As part of the application, applicants must identify the proposed source of potable water for the food premises. Water may be supplied through a municipal drinking water system or a private well water system.

  • You must be able to provide an adequate supply of hot and cold water under pressure. 
  • The water supply must be potable (safe to drink).

Sewage disposal

As part of the application, applicants must identify the proposed method of sewage disposal for the food premises. Sewage must be discharged to a municipal sewer system or a private sewage disposal system (septic system).

  • The Rideau Valley Conservation Authority must approve all sewage disposal systems in the areas of the City of Ottawa not connected to the municipal sewer system.

Garbage disposal

As part of the application, applicants must identify the proposed method of garbage disposal for the food premises, including whether waste will be collected through a municipal waste collection service or a private waste collection service. The floor plan should also indicate the location of any indoor or outdoor garbage receptacles and waste storage areas, where applicable.

  • Sufficient and suitable enclosed areas for storage of garbage, grease and recyclables.
  • Sufficient outdoor garbage receptacles, especially if providing "take-out" service.

Sanitary facilities

Every operator of a food premise shall ensure that sanitary facilities are maintained in accordance with the design, construction and installation requirements in Ontario Regulation 332/12 (Building Code) made under the Building Code Act, 1992.

  • The City of Ottawa, Building Services Branch determines the number of washrooms required within your facility beyond this minimum requirement.
  • All hand wash sinks must have a supply of hot and cold running water, liquid hand soap and paper towels.

Floors, walls and ceilings

Describe the type of finish you plan to use on the floors, walls and ceilings throughout your establishment.

  • All finishes must be smooth, non-absorbent and easily cleanable in all areas where:
    • food is prepared, served or stored
    • utensils are washed
    • washrooms are located.
  • The junction between walls and floors should be coved (rounded) to allow for easier and more effective cleaning.

Janitorial facilities

  • Every premises should have a utility sink for equipment such as floor mops.
  • Adequate space is required for the storage of cleaners and cleaning equipment, and must be separate from food preparation and food storage areas.

Equipment plan

List and show location of all planned equipment within the food premises:

  • Dishwashing sinks. Ensure the sinks are large enough to clean your largest pots and/or pans:
    • A three-compartment sink or commercial type dishwasher is required for multi-service dishwashing. The sinks are to be utilized for dishwashing only.
    • Food premises that primarily utilize single-service items, such as take-out establishments using disposable plates, cups, containers, and cutlery, are required to provide a minimum of a two-compartment sink for utensil washing and sanitizing.
  • Arrange and install equipment to provide easy access for cleaning
  • Provide conveniently located hand wash sinks in food preparation areas. Hand sinks will be utilized for handwashing only.
  • Additional sinks are recommended for the washing of fruits and vegetables in preparation of food items.
  • Additional hand wash sinks may be required in bar areas or wait stations. Consult a public health inspector.

Example:

Labeled kitchen floor plan

Equipment list:

  1. Grill
  2. Range and oven
  3. Fryers
  4. Canopy hood
  5. Handwashing sink
  6. Reach-in refrigerator
  7. Work table
  8. Pan rack
  9. Vegetable sink
  10. Salad table
  11. Under counter refrigeration
  12. Utility sink
  13. Pre-wash
  14. Dishwasher
  15. Clean dishes
  16. Coffee maker
  17. Hand sink
  18. Wait station

 

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