Person who was bitten
The person who was bitten should get contact information for the dog owner (name, phone number, address). If the owner refuses to provide information, a license plate can potentially be useful for follow-up. Wherever possible, Ottawa Public Health will monitor the health of the animal to rule out any risk of rabies transmission from the animal to the person who was bitten. The wound(s) should be washed thoroughly and assessed by a health care provider. If the dog owner information is not available, the exposed person should discuss the risk of rabies and possible treatment with their health care provider. The bite should be reported.
Dog owner
Provide your contact information (name, phone number, address) to the person who was bitten, or report the bite yourself. Ottawa Public Health has no intent to remove the animal from your care and is following up to protect the health of the person who was bitten.
Health care provider
Healthcare providers such as paramedics, family doctors, or hospitals should assess the wound, provide appropriate treatment, and report the exposure. If appropriate they may consult with Ottawa Public Health to determine if rabies post-exposure prophylaxis should be provided to the person who was bitten.
Ottawa Public Health
Ottawa Public Health is responsible for protecting people from rabies. Ottawa Public Health investigates all reports of animal exposures (e.g., bites and/or scratches) to humans to rule out the risk that someone was exposed to rabies at the time of the incident. As part of the investigation, Ottawa Public Health may require that the animal be confined for a 10-day observation period at home with their owner.
Ottawa Public Health will also make sure the animal is up-to-date for their rabies vaccination. To help protect people and pets from rabies, Ontario law (Regulation 567, Rabies Immunization) requires animal owners to vaccinate pets for rabies.
Ottawa Public Health is available to receive animal exposure reports 24 hours a day, seven days a week:
- Online: Ottawa Public Health has recently launched a web form to receive reports of potential rabies exposures. This form can be found at: OttawaPublicHealth.ca/Rabies
- Phone: Regular business hours (Monday to Friday, 8:30 am to 4:30 pm) - 613-580-6744
- After hours/weekends/holidays: Please call 3-1-1 and request to speak to a Public Health Inspector
- Fax: Fax the report to 613-580-9648. A pdf of our reporting form can be found at: OttawaPublicHealth.ca/Rabies
Ottawa By-law and Regulatory Services
By-law may be contacted or involved in a variety of calls related to dogs such as dog bites, dogs barking, or dogs at large in the community. Response times for dog-related requests for service vary, with priority given to cases that result or may result in health and safety hazards to the public.
Calls for dog bites and dogs that are currently at large are assigned to the next available officer, whereas complaints about dogs barking and dogs which are no longer at large are treated with a lower priority response.
By-law officers enforce the Dog Owners’ Liability Act and the Animal Care and Control By-Law for the City of Ottawa.
You may create a service request online or call 3-1-1 to report problems with dogs.








