Mental Health, Addictions and Substance Use Health Services and Resources

• BounceBack: is a free skill-building program. It is designed to help manage low mood, depression, anxiety, stress or worry. Delivered over the phone with a coach and through online videos along with tools that will support mental wellness. (Coaching available in English, French and different languages. Ages 15 years and up). Call 1-866-345-0224.
• Farmer Wellness Initiative: offers mental health and wellness support to farmers and farm families across Ontario. Counselling is available by phone, virtual or in person. (English and French, 16 years and older). Call 1-866-267-6255, 24 hours, 7 days a week.
• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.
• National Eating Disorder Information Centre: Helpline 1-866-633-4220, Live chat: nedic.ca, E-mail:  nedic@uhn.ca. Phone, live chat, and e-mail services are available (English only, all ages): 9am – 9pm from Monday to Thursday, 9am – 5pm on Friday and 12pm – 5pm on Saturday and Sunday. 
  
• Prompt Care Clinic: offers general mental health assessment and consultation, as well as up to four sessions of psychotherapy with a social work team. Treatment guidance and medication recommendations are then provided to the client’s primary care provider for implementation and prescription. 
  • The Prompt Care Clinic serves adults ages 18 years and up who are experiencing symptoms of mild to moderate mental illness. They provide a hybrid service of both in-person and virtual care modalities, based on client preference (English and French). 
  • To access the Prompt Care Clinic services, clients must be referred by a primary care provider (i.e. a family doctor or nurse practitioner).  
• Psychiatric survivors of Ottawa: Peer support for people experiencing mental health challenges and their families. Call 613-567-4379 and press 118 to leave a message (English, 16 years and up, no referral required). 

• 211 - confidential service that connects people to social and community supports. Call, text or chat (available in English and French).
• Amethyst Women’s Addiction’s Centre - Day counselling services for substance use and problem gambling in Ottawa (available in English and French).
• CAPSA (formerly known as the Community Addictions Peer Support Association) - CAPSA, a not-for profit corporation, works to reduce stigma and discrimination towards people with substance use disorders, by leading education, training, advocacy and community engagement projects (available in English and French). 
• Families for Addiction Recovery (FAR) offers parent-to-parent support for families struggling with addiction and provides a voice for families to influence government policy (available in English only).
• Gamblers Anonymous Ottawa - Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem (available in English only).
• Gambling, Gaming and Technology Use GGTU (CAMH) supports mental health and addictions service providers through training and education, developing digital tools and resources and facilitating knowledge sharing (available in English only).
• Montfort Renaissance’s Service Access to Recovery (SAR) is Ottawa’s bilingual centralized access to all Ontario Health funded agencies providing addiction/concurrent disorder treatment. It is a starting point for people 16 years and older who are concerned about their substance use and want to understand, discuss and access treatment options. To be evaluated and referred directly to treatment, call 613-241-5202 (available in English and French).
• National Overdose Response Service Line (NORS) at 1-888-688-NORS (6677) - NORS is an overdose prevention hotline providing confidential and non-judgmental support whenever and wherever you use substances (drugs). Available in English and French.
• Quash - Quash is a judgement-free app to help you quit smoking or vaping —the way you want! It’s specifically designed to help youth (14-19) quit (available in English and French).
• Resolve Counseling Services Canada - Counselling services for individuals, families, children and workplaces (available in English and French).
• Responsible Gambling Council - The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention (available in English, French and other languages).
• Rideauwood Addiction and Family Services focuses on issues of substance use, behavioural addictions and mental health. For more information call 613-724-4881 (available in English only).
• SMART Recovery supports people in managing addictive and high risk behaviours (available in English and Spanish).
• Stop Overdose Ottawa (Ottawa Public Health) – The overdose crisis, with the increasingly toxic and unpredictable unregulated drug supply, continues to have devastating impacts on people, their families, friends and the community. Learn more about the situation in Ottawa, how we can address this complex crisis together, and where harm reduction and treatments services and supports are available (available in English and French).
  • Find Your Way Community Resource Guide:
    • The “Find Your Way Community Resource Guide” provides both practitioners and service recipients contact information for organizations such as drug treatment centres, crisis lines, shelters, locations to pick up safer injection and inhalation supplies, as well as information on other community agencies. 
  • Harm Reduction Services in Ottawa:
    • Harm reduction services, such as Ottawa Public Health's Site Needle and Syringe Program, help reduce harm to people who use drugs and also protect our community. For more information please visit, Harm Reduction Services in Ottawa.
  • Naloxone and where to get a kit
• Sandy Hill Community Health Centre provides counselling services for individuals, families and adolescents seeking help for addictions (including problem gambling), mental health issues or concurrent disorders (available in English and French).
• Somerset West Community Health Centre provides mental health and substance use health services for newcomers, seniors, adolescents and many more seeking help (available in English, French and other languages).
• Substance Use and Concurrent Disorders (The Royal) supports people living with complex substance (drug or alcohol) use, mental health, and physical health issues (available in English and French).
• Tobacco - Services in Ottawa to Help People Quit Smoking (available in English and French).
  • STOP on the Net is an online program from the Centre for Addiction and Mental Health (CAMH) designed to help adults quit smoking. You can receive free nicotine patches and gum/lozenges mailed right to your door.
  • Don't Quit Quitting is a supportive online resource to help individuals quit smoking or vaping. The site offers practical tips, motivational tools, and a Quit Calculator to track your savings. It emphasizes that quitting is a journey—and you're not alone. Visit DontQuitQuitting.ca to explore resources and start your quit journey today.
  • The University of Ottawa Heart Institute 
    • The Quit Smoking Program is a nurse-led clinic that provides you with one-on-one support during your attempt to quit. To register, call 613-696-7069 or email quitsmoking@ottawaheart.ca.
    • The Ottawa Model for Smoking Cessation (OMSC) Community Program provides smoking cessation treatment and supports to patients in Ontario. To register, call 1-888-645-5405 
  • Smokers helpline
    • Smokershelpline.ca is a free, bilingual and confidential service for online tips, tools, and support 24/7. For mobile customers, text messaging services available.  Access online and text services at SmokersHelpline.ca. Text iQuit to 123456 to register.
    • Quit smoking or vaping for the first 7 days of the month, and you could win $500! There are 12 "first weeks" in a year, each with a chance to win! Visit the Canadian Cancer Society website for more information.
  • Tools for a smoke-free life - Government of Canada
    • Learn more about the array of tools and supports that can help you quit smoking and to make a quit plan.
  • Consider the consequences of vaping - Government of Canada
    • Learn more about vaping and resources available. 

• Canadian Mental Health Association
• Centre for Addiction and Mental Health
• Men’s Sheds Canada: is a community-based space where men come together to connect, share skills, work on projects, and support one another. It provides a friendly, inclusive environment that promotes social connection,  well-being, and a sense of purpose.
• Mental Health Commission of Canada
• Mindful Awareness Stabilization Training (MAST) program: teaches emotion regulation skills through psychoeducation and mindfulness practice (Unity Health Toronto).
• Find your community health and resource centre by visiting the Coalition of Community Health and Resource Centre for more information.
• Stigma resources
• General information on Substance Use Health (Opioids, Cannabis, Alcohol and Tobacco)
• have THAT talk About Substance Use Health
• Tobacco - Resources related to smoke-free spaces are available.

• Crossroads Children Mental Health Centre: Offer a range of mental health services to help children and families struggling with severe emotional, behavioural and social challenges. (English only, 12 years and up and their families). Call 613-723-1623 ext 232 or email info@crossroadschildren.ca, or visit Counselling Connect.
• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.
• National Eating Disorder Information Centre: Helpline 1-866-633-4220, Live chat: nedic.ca, E-mail:  nedic@uhn.ca. Phone, live chat, and e-mail services are available (English only, all ages): 9am – 9pm from Monday to Thursday, 9am – 5pm on Friday and 12pm – 5pm on Saturday and Sunday. 

• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.

• School Mental Health Ontario: Finding resources
• Kids Help Phone: Resources

• BounceBack: is a free skill-building program. It is designed to help manage low mood, depression, anxiety, stress or worry. Delivered over the phone with a coach and through online videos along with tools that will support mental wellness. (Coaching available in English, French and different languages. Ages 15 years and up). Call 1-866-345-0224.
• Centre33: is a safe and inclusive community center for 2SLGBTQIA+ children, youth and families (English, ages 8-17 years). Call 343-541-6875 or email kanatacentre33@outlook.com. 
• Dave Smith Youth Treatment Centre: is dedicated to helping youth and families across Ontario overcome substance use, mental health and related issues (English only, 13 to 21 years old). 
• Good2Talk: Free confidential mental health, addictions and well-being support services for post-secondary students in Ontario (English and French). 
• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.
• National Eating Disorder Information Centre: Helpline 1-866-633-4220, Live chat: nedic.ca, E-mail:  nedic@uhn.ca. Phone, live chat, and e-mail services are available (English only, all ages): 9am – 9pm from Monday to Thursday, 9am – 5pm on Friday and 12pm – 5pm on Saturday and Sunday. 
• Youth Services Bureau: Provides services and support in employment, health and housing, mental health, youth engagement and youth justice (English and French. Age varies according to program).
  • Youth mental health walk-in clinic: English and French, ages 12 to 20 years, and/or their parents or caregivers. Call 613-562-3004.

• Dave Smith Youth Treatment Centre: is dedicated to helping youth and families across Ontario overcome substance use, mental health and related issues (English only, 13 to 21 years old). 
• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.
• Montfort Renaissance’s Service Access to Recovery (SAR) is Ottawa’s bilingual centralized access to all Ontario Health funded agencies providing addiction / concurrent disorder treatment. It is a starting point for people 16 years and older who are concerned about their substance use and want to understand, discuss and access treatment options. To be evaluated and referred directly to treatment, call 613-241-5202 (available in English and French).
• Quash - Quash is a judgement-free app to help you quit smoking or vaping —the way you want! It’s specifically designed to help youth (14-19) quit (available in English and French).
• Responsible Gambling Council - The Responsible Gambling Council (RGC) is an independent non-profit organization dedicated to problem gambling prevention (available in English, French and other languages).
• Rideauwood Addiction and Family Services focuses on issues of substance use, behavioural addictions and mental health. For more information call 613-724-4881 (available in English only).
• Somerset West Community Health Centre provides mental health and substance use health services for newcomers, seniors, adolescents and many more seeking help (available in English, French and other languages).
• Don't Quit Quitting is a supportive online resource to help individuals quit smoking or vaping. The site offers practical tips, motivational tools, and a Quit Calculator to track your savings. It emphasizes that quitting is a journey—and you're not alone. Visit DontQuitQuitting.ca to explore resources and start your quit journey today.
• The University of Ottawa Heart Institute (available in English and French) 
  • The Quit Smoking Program is a nurse-led clinic that provides you with one-on-one support during your attempt to quit. To register, call 613-696-7069 or email quitsmoking@ottawaheart.ca.
  • The Ottawa Model for Smoking Cessation (OMSC) Community Program provides smoking cessation treatment and supports to patients in Ontario. To register, call 1-888-645-5405 
• Youth Services Bureau provides services and support in employment, health and housing, mental health, youth engagement and youth justice (English and French. Age varies according to program).

• Centre for Innovation Campus Mental Health
• Know What to Do guide (Kids Come First Health Team)
• Rural Ottawa Youth Mental Health Resources: Mental health support for rural Ottawa youth ages 12 - 24.
• School Mental Health Ontario: Finding resources
  • Self-Care 101
  • Reaching Out
• Youth Mental Health Resource Hub

• BounceBack: is a free skill-building program. It is designed to help manage low mood, depression, anxiety, stress or worry. Delivered over the phone with a coach and through online videos along with tools that will support mental wellness. (Coaching available in English, French and different languages. Ages 15 years and up). Call 1-866-345-0224.
• Crossroads Children Mental Health Centre: Offer a range of mental health services to help children and families struggling with severe emotional, behavioural and social challenges. (English only, 12 years and up and their families). Call 613-723-1623 ext. 232 or email info@crossroadschildren.ca or visit Counselling Connect.
• Dave Smith Youth Treatment Centre: is dedicated to helping youth and families across Ontario overcome substance use, mental health and related issues (English only, 13 to 21 years old). 
• EarlyON Child and Family Centres: offer free, high-quality programs for families and children from birth to 6 years old where you can. Visit EarlyON Child and Family Centres for services available.
• Grandir Ensemble : Grandir ensemble childcare services offers a range of licensed childcare and early childhood services in French in the Ottawa area. This non-profit organization aims to promote the well-being of French-speaking children from birth to 12 years of age.
• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.
• National Eating Disorder Information Centre: Helpline 1-866-633-4220, Live chat: nedic.ca, E-mail:  nedic@uhn.ca. Phone, live chat, and e-mail services are available (English only, all ages): 9am – 9pm from Monday to Thursday, 9am – 5pm on Friday and 12pm – 5pm on Saturday and Sunday. 
• Mental Health for Fathers (Parenting in Ottawa webpage): Helpful resources and information to support mental health, including the new Cognitive Behavioural Therapy Group specifically developed for fathers.
• Parent support line (Parent Resource Centre): is a free and confidential non-medical service, providing support to parents and caregivers experiencing parenting challenges related to child development and child behaviour. They also collaborate with professionals who are enquiring about resources, referrals, or connecting clients with community services (English & French). Call 613-482-8173, Monday to Friday from 9 am to 4 pm or email parentingsupport@parentresource.ca.
• pleo (Parents' Lifeline): offers parents’ helpline, parent support groups and mobile one-on-one support for parents of children 25 and under who are facing mental health challenges (English and French). Call 613-321-3211.
• Youth Services Bureau: Provides services and support in employment, health and housing, mental health, youth engagement and youth justice (English & French. Age varies according to program). 
  • Youth mental health walk-in clinic: English and French, ages 12 to 20 years, and/or their parents or caregivers. Call 613-562-3004.

• Dave Smith Youth Treatment Centre: is dedicated to helping youth and families across Ontario overcome substance use, mental health and related issues (English only, 13 to 21 years old). 
• Le Cap: Offers a continuum of inclusive services, in French, from early childhood to adulthood, that promotes optimal development and support for wellness when facing the challenges of mental health, addictions and concurrent disorders. (All ages, French Only). Call 613-789-2240.
• Youth Services Bureau: Provides services and support in employment, health and housing, mental health, youth engagement and youth justice (English and French. Age varies according to program). 

• Canadian Pediatric Society: Helping Children and Teens Cope with Stressful Public Events
• CHEO Project Echo Child and Youth Mental Health
• Know What to Do guide (Kids Come First Health Team)
• Reaching IN... Reaching OUT: is a series of resources for parents to teach their children resilience and is available in multiple languages.
• School Mental Health Ontario: Parents and caregivers

• Bereaved Families of Ottawa: Grief support services and educational resources for individuals learning to cope with grief to help the healing begin (English and French).
• Beyond the Baby Blues (Family Services Ottawa): is a group program for mothers who are experiencing postpartum depression and/or postpartum anxiety. The group is currently offered via video conference conference (English only).
• Birth, Parenting and Mental Wellness (The Royal): The Women’s Mental Health Program, in partnership with the Ottawa Birth and Wellness Centre, offers peer support groups to people who are pregnant and post-partum to support perinatal mental health and wellness (English only).
• Mental Health for Fathers (Parenting in Ottawa webpage): Helpful resources and information to support mental health, including the new Cognitive Behavioural Therapy Group specifically developed for fathers.
• Mothercraft Ottawa’s Postpartum Support Drop-In: provides families with a safe and supportive environment where they can explore postpartum issues and learn coping strategies and skills. The group is currently offered via video conference (English only).
• Pregnancy and Infant Loss Network (Sunnybrook): Offer a variety of peer-support services (at no cost) to parents and family members who have been affected by pregnancy or infant loss. Support services are offered over the phone and online and are available to residents of Ontario (Available in English and interpreters available upon request).
• Steps To Wellness, Before and After Baby: CBT For Perinatal Depression 9 Week Group Session (English only). Visit: Mental Health in Pregnancy and After Birth - Parenting in Ottawa. 
• Supporting perinatal mental health at The Royal: The Perinatal Wellness Group is a free, virtual drop-in that creates a safe space for individuals who are pregnant and postpartum to check-in with one another about perinatal experiences, mental health, and wellness (English and French).

• 24 Hour Cribside Assistance: a site for dads, by dads.
• Infant and Perinatal Loss: Bereaved Families of Ottawa 
• Life With a New Baby is Not Always What You Expect: Best Start
• Life With Your New Baby: Parenting in Ottawa
• Pacific Postpartum Support Society Publications and Resources
• Parenting Resources: The Children's Aid Society of Ottawa
• Postpartum Depression: Canadian Mental Health Association
• Understanding and Coping with your Baby's Crying: Children’s Hospital of Eastern Ontario (CHEO)

• A Friendly Voice (Rural Ottawa South Support Services): Is a free, confidential “warm line” for older adults aged 55 and above living in Ontario and the Atlantic provinces (not a crisis line or referral service). Services available in English and French, open 7 days a week from 8 am to 10 pm. Call 613-692-9992 or 1-855-892-9992.
• Elder abuse response & referral service (EARRS): offers information, referrals, intake, consultation and direct support to older adults (English and French). Call 613-596-5626 ext. 230 or visit nrocrc.org.
• Montfort Renaissance: offers a wide range of services for seniors in the Ottawa region (French only). 
• Seniors Centres Without Walls (The Good Companions): is a multi-service seniors’ centre, providing opportunities for older adults to participate in social, recreational, educational and volunteer activities and benefit from social and health services (English only). Call (613) 236-0428.
• Senior Safety Line (24 hours a day/7 days a week, English and other languages). Call 1-866-299-1011.
• The LESA Program: Substance Use & Problem Gambling Supports for People 55+. Helps individuals and family members to address problem gambling and substance use. Individual and group counseling is available. (English, French and other languages). Call 613-233-4443 ext. 2109 or email: lesa@centretownchc.org.  

• The LESA Program: Substance Use & Problem Gambling Supports for People 55+. Helps individuals and family members to address problem gambling and substance use. Individual and group counseling is available. (English, French and other languages). Call 613-233-4443 ext. 2109 or email: lesa@centretownchc.org.  
• Montfort Renaissance: offers a wide range of services for seniors in the Ottawa region (French only). 

• Canadian Coalition for Seniors Mental Health
• Mental health and well-being in later life (Centre for Addiction and Mental Health): Multilingual resources 

• BounceBack: is a free skill-building program. It is designed to help manage low mood, depression, anxiety, stress or worry. Delivered over the phone with a coach and through online videos along with tools that will support mental wellness. (Coaching available in English, French and different languages. Ages 15 years and up). Call 1-866-345-0224.
• Eastern Ottawa Resource Centre: The Resource and Referral team is here to help you find the best services to meet your needs and help with advocacy. Support includes resources for food, housing, clothing, understanding social services, budgeting and more. 
• Immigrant Women Services Ottawa: Offers support to newcomer women and their families, including crisis-intervention, short-term counselling, support groups, group activities, referrals, housing support and more.
• Ottawa Community Immigrant Services Organization Counselling Services.
  • OCISO Clinical Counselling: Clinical Counselling and Mental Health support for immigrants and refugees.
• Ottawa Newcomer Health Centre: Supports newcomers in the Ottawa region. They provide many services, including immunizations, well women clinic, mental health counselling and navigation, referrals to specialists, and more.
• Somerset-West Community Health Centre: Newcomer services include a variety of multilingual resources for newcomers, such as counselling, multicultural health navigation, smoking cessation, and more.
• South-East Ottawa Community Health Centre: Offers a variety of programs and services for newcomers, including social services, immigration & citizenship support, supportive counseling, legal support, limited housing intervention, interpretation, translation and more.

• Somerset-West Community Health Centre: Newcomer services include a variety of multilingual resources for newcomers, such as counselling, multicultural health navigation, smoking cessation, and more (available in English, French and other languages). 

• Canada Immigrant: Designed for newcomers in Canada, this website includes stories from newcomers and their experiences with their mental health, coping skills, and other important topics. The “Wellness” section includes tips on improving your mental health and wellness, such as sleep strategies, importance of meaningful connections, and more.
• Centre for Addictions and Mental Health: Learn about dealing with stress, understanding mental illness and asking for help, in multiple languages. You can also find more mental health resources for newcomers through their EENeT webpage.
• Newcomer Multilingual Info Bank: The Multilingual Info Bank is a collection of multilingual settlement resources in the form of fact sheets, videos, infographics and more, searchable by language, topic, and format, from Canadian and international sources.
• Reaching IN... Reaching OUT: is a series of resources for parents to teach their children resilience and is available in multiple languages.

• Ottawa Black Mental Health, Addictions and Substance Use Health Resource List (pdf - 180 KB). 
• Somerset West Community Health Centre: 
  • ACB Support Line: call 343-571-0097 (English, Swahili and language interpretation available). Monday to Friday from 9 am to 4 pm. Support for the community, by the community. We are here to help you regain your wellbeing. We offer practical and emotional support including resource navigation, health coaching and advocacy. 
• Somali Centre for Family Services of Ottawa:
  • Acacia Youth Wellness: The program offers psychoeducational and support services to youth aged between 12 and 29 and solution-focused brief counselling, as well as service referrals and navigation. Their live broadcasted webinars feature ACB mental health professionals and mental health service users to share their experiences (English and Somali).
  • SNAP program SNAP®: is an evidence based, cognitive behavioural therapy program that provides a framework for teaching children and their parents, effective emotional regulation, self-control and problem solving skills. Our program utilizes both individual and group counselling for parents and their children (concurrently), once a week for a 13-week family education program (English and French).
• REPFO- Regroupement Ethnoculturel Des Parents Francophones De L'Ontario: Services for Black Francophone children, youth and their families. Counselling, home visits, playgroups, and family legal resources (French only). Call 613-741-9441 or email info@repfo.org.
• Britannia Woods Community House:
  • Black Racialized Individuals Support Channel (BRISC): Contact: +1 613-596-3299 supportline@britanniawoods.com: BRISC services are offered Mondays & Thursdays (10 am to 3 pm). Languages services are offered in: English, French, Somali, Arabic, and Lingala.
• Jaku Konbit:
  • Call Me! Let’s Chat - African Caribbean Black (ACB) Seniors Program: It’s about connecting seniors to the community and increasing the opportunities for them to participate in community events, access to cultural food as well as combating isolation. Should you wish to find out more information, please call 613-567-0600 or email us at admin@jakukonbit.com for further details (English).
• Upstream Ottawa: provides intensive mental health case management services for youth & adults. For more information call 613-248-3330 or visit upstreamottawa (English).
• Canadian Women of Colour Leadership Network (CWCLN) Peer-Support Group: The Peer Support Group(s) are for anyone identifying as a Black and/or racialized individual living with mental health challenges and looking for support from a group of empathetic peers. Please see the multiple groups CWCLN hosts on their webpage. These groups are free for participants and are hosted through Zoom (phone and/or video group chat platform) and are led by two trained peer support facilitators (English).
• Black Youth Helpline:
  • Nationwide Multicultural Helpline & Services for all Children, Youth, Families, School Boards & other youth serving organizations.  
  • Service that is available to all young people.  They provide culturally appropriate supports and services for Black youth and their families. 
  • Call 416-285-9944 (Toll Free 1-833-294-8650) or email: info@blackyouth.ca. Everyday from 9:00 am – 10:00 pm.

• Akausivik Inuit Family Health Team Medical Centre: Mental health support available for Inuit of all ages (English, other). Call 613-740-0999 or email generalinfo@aifht.ca.
• Inuuqatigiit Center for Inuit Children, Youth and Families: Provides a range of mental health and substance use services to Inuit children, youth and parents/guardians (English, other). Call 613-744-3133 or visit Community Initiatives and Mental Health.
• Minwaashin Lodge: Provides programs and services to First Nations, Inuit and Métis women and children (regardless of status) who are survivors of domestic and other forms of violence (English and French). Call 613-741-5590.
  • Minwaashin Lodge: Street Team Outreach Mobile (S.T.O.R.M.): is available to assist women who are experiencing life on the streets with immediate harm reduction, safety planning, crisis interventions, and community referrals. STORM also serves women at-risk of experiencing homelessness (English and French). Call 613-741-5590. 
• Odawa Native Friendship Centre: Community services centre for indigenous community (English, other). Call (613) 722-3811 or email reception@odawa.on.ca. 
• Tungasuvvingat Inuit: is an Inuit-specific registered not-for-profit Ontario service provider offering social support, cultural activities, employment and education assistance, youth programs, counselling, crisis intervention and more (English, other). Call 613-565-5885. 
• Wabano: Wabano Mental Wellness Team provides holistic and culturally relevant services to Indigenous individuals and families (English, other). Call 613-748-0657. 

• Wabano: provides quitting smoking services (English only). Call 613-748-0657. 
• Talk Tobacco is a free confidential program offering culturally appropriate support and information about quitting smoking, vaping and commercial tobacco use to First Nations, Inuit, Métis and urban Indigenous communities.

• Assembly of First Nations
• Métis Nation of Ontario | Healing and Wellness
• National Representational Organization for Inuit in Canada
• Native Women's Association of Canada
• Ottawa Aboriginal Coalition: has a list of student support services for Indigenous students
• Pauktuutit Inuit Women of Canada
• Thunderbird Partnership Foundation

• CHEO Gender Diversity Clinic: supports children, youth and families at all stages of their journey with gender identity (English and French). 
• Centre33: is a safe and inclusive community center for 2SLGBTQIA+ children, youth and families (English, ages 8-17 years). Call 343-541-6875 or email kanatacentre33@outlook.com.
• LGBTTQ+ Around the Rainbow (Family Services Ottawa): provides education, counselling and support services to 2SLGBTQI+ families and individuals (English and French). Call 613-725-3601.
• LGBT Youthline: is a 2SLGBTQ+ youth-led organization that affirms and supports the experiences of youth across Ontario (English only). Text and Chat, 647-694-4275 (Sunday to Friday, 4 pm - 9:30 pm). 
• MAX Ottawa: is an organization that focuses on maximizing the health and Wellness of gay, bisexual, 2 spirit, queer, and other guys who are into guys, both CIS and trans in the Ottawa region (English). 
• The Good Companions Senior Centre: Offer three programs specifically for the 50+ 2SLGBTQIA+ community. Email sgauthier@thegoodcompanions.ca or call 613-236-0428 ext. 2353 (English).
• Trans Health Program (Centretown Community Health Centre): Supports trans and gender diverse folks who are residents of Ottawa and the Champlain Region (English and French, 17 years and older).
• Trans Lifeline: is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive (English only). Call 1-877-330-6366.
• YSB - Spectrum LGBTQ Community Youth Group: Provides workshops, discussion groups, and art collaborations, as well as counselling services, peer mentoring, and primary care resources (English and French).

• Kind Space: Social service for the health and wellness of 2SLGBTQIA+ people of all ages. 

• Bereaved Families of Ottawa: Grief support services and educational resources for individuals learning to cope with grief to help the healing begin (English and French).
• Grief Recovery After Substance Passing (GRASP): offers understanding, compassion, and support for those who have lost someone they love through addiction and overdose (English, 18 years and older). Email jb@purpleshamrock.com or call 613-795-2593. 
• Healing Hearts Canada, offered by Moms Stop The Harm: is a free bereavement support group for those grieving the loss of a loved one due to an overdose or substance-use related harm. The group facilitators have lived experience and offer an open-format peer-led model of support (English and French, 18 years and older). 
• Pregnancy and Infant Loss Network (Sunnybrook): Offer a variety of peer-support services (at no cost) to parents and family members who have been affected by pregnancy or infant loss. Support services are offered over the phone and online and are available to residents of Ontario (Available in English and interpreters available upon request).
• Roger Neilson Children’s Hospice Grief Support Services: Offering compassionate, free grief support for children, youth, parents, caregivers, and grandparents. Programs include Grief Circles and Connections—safe spaces to share and heal after the death of someone significant. Services are inclusive, evidence-based, and professionally facilitated. Contact RNCH for support tailored to your needs, call 613- 523-6300 ext. 4619 or by email at griefsupport@rogerneilsonchildrenshospice.ca (English, French and interpreters available upon request).

• Champlain Hospice Palliative Care Program
• Emotional Health: Canadian Virtual Hospice
• Grief & Bereavement Support: Champlain Hospice Palliative Care Program
• Infant and Perinatal Loss: Bereaved Families of Ottawa 
• Kidsgrief: Talking with kids and teens about illness, dying and death
• Loss, grief and healing: Centre for Addiction and Mental Health

• Suicide Prevention Ottawa: Resources
• If you or someone requires support related to suicide, please contact the 9-8-8 Suicide Crisis Helpline (24 hours a day/7 days a week, bilingual) or the Distress Centre Ottawa and Region (24 hours a day/7 days a week, bilingual) at 613-238-3311.
• For residents who would like to access French-only crisis support, please contact TAO Tel-Aide – 613-741-6433 or if outside Ottawa toll free at 1-800-567-9699.

If you, or someone is in crisis (a time of intense difficulty) or you are concerned for your immediate safety and wellbeing please call 9-1-1. 

• Canadian Association For Suicide Prevention
• Suicide Prevention Guide for Parents and Families: School Mental Health Ontario
• Supporting Parents of Suicidal Youth: pleo

• Mental Health Resources for Workplaces: Ottawa Public Health
• Frontline Wellness (The Royal): Offers confidential support for healthcare workers through quick access to a trained mental health professional (English and French).

• Guarding Minds @ Work
• Mental health resources for health care workers: Canadian Mental Health Association
• The National Standard for Psychological Health and Safety in the Workplace
• Workplace Mental Health Playbook for Business Leaders: Centre for Addiction and Mental Health
• Workplace Strategies for Mental Health

• Watch our video Take Care of Your Mental Health interpreted in American Sign Language (ASL) and Langue des signes du Québec (LSQ). 
• The Canadian Hearing Society also provides a list of mental health resources.

How to access the distress centre of Ottawa

Canada VRS is a telecommunication service that allows deaf, hard of hearing or speech-impaired Canadians to make telephone calls using internet and cell phone-based technologies. VRS callers are connected with a sign language interpreter, over video, who provides real time interpretation for telephone calls. An individual could use VRS to place a call to the Distress Centre simply by using their VRS application and dialing the Distress Centre’s phone number.

The Distress Centre of Ottawa can be reached at 613-238-3311.

• Assaulted Women’s Helpline – Ontario (24 hours a day/7 days a week, English and other languages). Call: 1-866-863-0511 (toll-free) or Text: 7233.
• Carefor Elder Abuse Prevention Program: provides confidential services that protect older adults experiencing abuse through intervention, support, consultation, and community referrals (English and French). Call: 1-800-267-1741 (toll-free) or email infoeasterncounties@carefor.ca.
• Fem'aide Crisis Line (24 hours/7 days a week, French only) Call: 1-877-336-2433 2433 (toll-free).
• Minwaashin Lodge:
  • Provides programs and services to First Nations, Inuit and Métis women and children (regardless of status) who are survivors of domestic and other forms of violence (English and French). Call: 613-741-5590 ext. 221.
  • Street Team Outreach Mobile (S.T.O.R.M.): is available to assist women who are experiencing life on the streets with immediate harm reduction, safety planning, crisis interventions, and community referrals. STORM also serves women at-risk of experiencing homelessness (English and French). Call 613-741-5590. 
• Ottawa Police Services (English and French):
  • Victim Support Unit: 613-236-1222 ext. 2223
  • Police Reporting Unit:  613-236-1222 ext. 7300  
• Ottawa Rape Crisis Centre (ORCC): offers support for people who have experienced sexual and/or gender-based violence in the Ottawa region. Counselling services in English only. For more information, visit: Counselling - Ottawa Rape Crisis Centre. 
• Ottawa Victim Services: provides emotional and practical support to people in the community who’ve been affected by crime or tragedy (English, French and other languages).
• Senior Safety Line (24 hours a day/7 days a week, English and other languages). Call 1-866-299-1011.
• Sexual Assault and Partner Abuse Care Program (24 hours/7 days a week, English and French). Ottawa Hospital Civic Campus, call: 613-798-5555 ext. 13770.
• Sexual Assault Support Centre (24 hrs/7 days a week, English only). Call: 613-234-2266. 
• Unsafe at Home Ottawa (English and French): Text or live chat: 613-704-5535
  • Monday, Tuesday, Thursday, Friday: 1:00 PM – 8:00 PM
  • Wednesday: 8:30 AM - 3:30 PM 
  • Saturday and Sunday: Closed 
• Women’s Shelters (24 hours/7 days a week, Eglish and French). Provide temporary shelter for abused women and their children:
  • Chrysalis House: 613-591-5901
  • Harmony House: 613-233-3386
  • Interval House of Ottawa (pets allowed): 613-234-5181
  • La Présence: 613-241-8297
  • Maison d'amitié (French only): 613 747-0020 / 613 744-7789
  • Nelson House: 613-225-3129
  • Safe Pet Ontario – temporary housing and care for your pets

• Ottawa Centre To End Violence Against Women (OCTEVAW)
• Status of Women Canada