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The “Find Your Way Community Resource Guide” provides both practitioners and service recipients contact information for organizations such as drug treatment centres, crisis lines, shelters, locations to pick up safer injection and inhalation supplies, as well as information on other community agencies.
For additional support, visit the Mental Health and Substance Use Health Services and Resources webpage.
Revised August 20, 2024
Contents
| Shelters |
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MEN: The Ottawa Mission 35 Waller St., 613-234-1144 The Salvation Army 171 George St., 613-241-1573 Shepherds of Good Hope 230 Murray St., 613-241-6494 (YSB) Young Men’s Emergency Shelter 613-907-8975
WOMEN: Cornerstone Emergency Shelter 613-237-4669 ext. 300 Women’s Transitional Emergency Shelter Program, Shepherds of Good Hope 256 King Edward Ave., 613-688-2929 ext. 322 (YSB) Young Women’s Emergency Shelter 613-789-8220
WOMEN FLEEING ABUSE: Chrysalis House, 613-591-5901 Interval House, 613-234-5181 Maison D’Amitié, 613-747-0020 Nelson House, 613-225-3129
MEN & WOMEN: YMCA/YWCA, 180 Argyle Ave., 613-237-1320, 311
FAMILY: Carling Family Shelter, 613-820-9909 |
| Needles and safer inhalation equipment public locations |
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AIDS Committee of Ottawa 19 Main St., 613-238-5014 Carlington Community Health Centre & 24 Community Health Box 900 Merivale Rd., 613-722-4000 ext.260 Belong Ottawa @ Centre 454 454 King Edward Ave., 613-235-4351 Belong Ottawa @ St. Luke’s Table 211 Bronson Ave., 613-238-4193 Centre 507 507 Bank St., 613-233-5626 ext.221 Centretown Community Health Centre 420 Cooper St., 613-233-4443 ext.2208 Max Ottawa 400 Cooper St. Unit 9004, 613-440-3237 Ontario Addictions Treatment Centres 1318 Carling Ave., 613-627-0856 263 Montreal Rd., 613-749-9666 401 Somerset St., West 613-233-1114 Onyx Community Services 311 McArthur Rd., 1-888-833-5303 Operation Come Home 150 Gloucester Street., 613-230-4663 24hr: 1-800-668-4663 Ottawa Inner City Health-Shepherds of Good Hope 265 King Edward Ave., (343) 996-4376 Ottawa Public Health, Harm Reduction Program 179 Clarence St., 613-580-2424 ext. 29047 Pinecrest-Queensway Community Health Centre 1365 Richmond Rd., 2nd Floor., 613-820-2001 Sandy Hill Community Health Centre, Oasis 221 Nelson St., 613-569-3488 ext. 2101 South East Ottawa Community Health Centre 600-1355 Bank St., 613-737-5115 Site Van 613-232-3232 *Collect Calls Accepted Somerset West Community Health Centre, N.E.S.I. Room 55 Eccles St., 613-238-8210 ext. 2246 Somerset West CHC, N.E.S.I. Van 613-761-0003 Terrasses Montfort Renaissance 1900 Blvd. St. Joseph, 613-424-3400 The Well 154 Somerset West., 613-594-8861 Wabano Centre for Aboriginal Health 299 Montreal Rd., 613-748-5999 ext. 230 Youth Services Bureau of Ottawa 147 Besserer St., 613-241-7788 ext.300
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Mobile and outreach services |
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Drug Overdose Prevention & Education Response Team (DOPE) Carlington Catchment: 613-619-0584 Centretown Catchment: 613-619-0543 Somerset Catchment: 613-402-5189 Somerset West CHC, N.E.S.I. Van 613-761-0003 Site Van, Ottawa Public Health 613-232-3232 *Collect Calls Accepted S.T.O.R.M. Van (Aboriginal Women) 613-265-7558 SWCHC: Homeless Crisis Outreach Project West Centretown: 613-447-0029 |
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General outreach |
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Salvation Army Van 613-296-8355 or 311 StreetSmarts Outreach 613-979-3387 |
| Pharmacy-needle/Syringe 5-packs |
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Centretown Pharmacy 326 Bank St., 613-422-2900 Ottawa South Respect Rx Pharmacy 20-1800 Bank St., 613-424-9555 Palmyra Guardian 1013 Merivale Rd., 613-729-7117 Parkway Pharmacy 311 McArthur Ave., 613-749-2324 Respect Rx Vanier 45 Montreal Rd., 613-422-8181 Respect Rx West 14-2006 Roberston Rd., 613-680-6999 Respect Rx South 1800 Bank St., 613-414-9555 Shoppers Drug Mart 1300 Stitsville Main St., 613-831-0901 Swift Compounding Pharmacy 276 Bank St., 613-422-2202 Trust Care Pharmasave 1020 St. Laurent Blvd., 613-749-8577 Whole Health Pharmacy Ogilvie 1150 Cadboro Rd., 613-749-7455 |
| Drug information and treatment |
| INFORMATION:
ConnexOntario: Community Mental Health and Addiction Services 1-866-531-2600
DETOX: Ottawa Withdrawal Management Centre 1777 Montreal Road., 613-241-1525
SUPPORT SERVICES & TREATMENT AccessMHA www.accessmha.ca, 613-241-5202 Addiction and Mental Health Services, Sandy Hill Community Health Centre 221 Nelson St., 613-789-1500 Addiction Services, The Ottawa Mission 35 Waller St., 613-234-1144 Alcoholics Anonymous Hotline 613-237-6000 Amethyst Women’s Addiction Centre 488 Wilbrod St., 613-563-0363 Canadian Mental Health Association 201-311 McArthur Ave., 613-737-7791 Dave Smith Youth Treatment Centre 112 Willowlea Rd., Carp, 613-594-8333 Managed Alcohol Program 256 King Edward Ave., 613-688-2929 x336 Montfort Renaissance 613-241-1266 Narcotics Anonymous Hotline Free:1-888-811-3887 OASIS, Sandy Hill Community Health Centre 221 Nelson St., 613-569-3488 Ontario Addiction Treatment Centres 401 Somerset St. West, 613-233-1114 263 Montreal Rd., 613-749-9666 1318 Carling Ave., 613-627-0856 Recovery Ottawa 45 Montreal Rd.., 613-763-6882 306 Rideau St., 613-454-0321 2006 Robertson Rd., 613-903-6006 1800 Bank St., 613-425-9525 Rapid Access Addiction Medicine (RAAM) 613-722-6521, ext. 6508 Rideauwood Addiction and Family Services 312 Parkdale Ave., 613-724-4881 Serenity Renewal for Families 202-2255 St. Laurent Blvd., 613-523-5143 SMART Recovery 613-789-8941 T.E.S.P Transitional Emergency Shelter Program, Shepherds of Good Hope 256 King Edward Ave., 613-688-2929 x349 The Oaks, Shepherds of Good Hope 1053-1057 Merivale Rd., 613-288-0374 Youth Services Bureau – Downtown Drop In 147 Besserer St., 613-241-7788 X300 or 400 |
| Residential treatment facilities |
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MEN: Anchorage, The Salvation Army 175 George St., 613-241-1573 ext. 308/326 Harvest House 3435 Ramsayville Rd., 613-521-9114 Serenity House 103 Leopolds Dr., 613-733-3663 Sobriety House 90 First Ave., 613-233-0828 Terrasses Montfort Renaissance
WOMEN: Empathy House 360 Sunnyside Ave., 613-730-7319 Vesta Recovery Program for Women 101 James St., 613-233-0353 Terrasses Montfort Renaissance
FRENCH SERVICES: Maison Fraternité 242 Cantin St., 613-741-2523
YOUTH: Dave Smith Youth Treatment Centre (Male & Gender Diverse) 1986 Scotch Corners Rd., 613-594-8333 ext. 3101 Dave Smith Youth Treatment Centre (Women & Gender Diverse) 1883 Bradley Side Rd., 613-594-8333 ext. 2207 |
| Drop-in centres/day programs |
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Belong Ottawa at Centre 454 454 King Edward Ave., 613-235-4351 Belong Ottawa at St. Luke's Table Temporary Location: 211 Bronson Ave. Saturday Program: 70 James St., 613-238-4193 Belong Ottawa at The Well 154 Somerset St W., 613-594-8861 Capital City Mission 521 Rideau St., 613-241-2407 Centre Espoir Sophie (Women) 145 Murray St., 613-789-5119 Centre 507 507 Bank St., 613-233-5626 Kind Space 400 Cooper St., 613-563-4818 Minwaashin Lodge Aboriginal Women’s Support Centre 100-1155 Lola St., 613-741-5590 Oasis, Sandy Hill Community Health Centre 221 Nelson St., 613-569-3488 Operation Come Home 150 Gloucester., 613-230-4663 or 1-800-668-4663 St. Joe's Women's Centre 151 Laurier Ave. East, 613-231-6722 Shawenjeagamik Drop-In Centre 510 Rideau St., 613-789-3077 The Living Room, AIDS Committee of Ottawa 19 Main St., 613-563-0851 The Well (Women) 154 Somerset St. West, 613-594-8861 Wabano Centre for Aboriginal Health 299 Montreal Rd., 613-748-5999 Youth Services Bureau of Ottawa 147 Besserer St., 613-241-7788 |
| Crisis lines/crisis services |
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Canadian Human Trafficking Hotline 24/7 Crisis Line, 1-833-900-1010 Distress Centre (24 hours) 613-238-3311 Ottawa Hospital Mobile Crisis Team (Van) 613-722-6914 Ottawa Rape Crisis Centre 613-562-2333 Ottawa Victim Services 600-250 City Centre Ave., 613-238-2762 Sexual Assault Support Centre (24 hours) 613-234-2266 Suicide Crisis Helpline 9-8-8 Youth Services Bureau of Ottawa 24/7 Crisis Line: 1-877-377-7775, 613-260-2360 |
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Sexual health, pregnancy and birth control |
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Planned Parenthood Ottawa 404-222 Somerset St. West, 613-226-3234 Sexual Health Centre & Gay Zone 179 Clarence St., 613-234-4641 (reception) Ontario Sexual Health Info Line 1-800-668-2437 YSB Youth Health Clinic 147 Besserer St., 613-241-7913 ext. 222 HIV/AIDS AIDS Committee of Ottawa 19 Main St., 613-238-5014 Bruce House 402-251 Bank St., 613-729-0911 Bureau Régional d’Action, SIDA (BRAS) (French Services) 109 Wright St, Hull, Québec., 819-776-2727 Oasis, Sandy Hill Community Health Centre 221 Nelson St., 613-569-3488 The Living Room, AIDS Committee of Ottawa 19 Main St., 613-563-0851 |
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System navigation telephone lines |
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Client and Social Services Ontario 2-1-1 Health Connect Ontario 8-1-1 Ottawa Client Services 3-1-1 |
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Additional Services |
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Dental Health Services 613-580-6744 ext. 23510 Gignul Housing Inc (Aboriginal Services) 396 MacLaren St., 613-232-0016 HALCO – HIV & AIDS Legal Clinic Ontario 1-888-705-8889 Housing Help 502-309 Cooper St., 613-563-4532 Legal Aid of Ontario 73 Albert St., 613-238-7931 Men & Healing 209-1300 Carling Ave., 613-482-9363 Odawa Native Friendship Centre 815 St. Laurent Blvd., 613-722-3811 Ottawa Police Service 613-236-1222 The Food Bank 613-745-7001 The Ottawa Mission’s Dental Clinic 35 Waller St., 613-234-1144 ext. 314 The Ottawa Mission’s Primary Care Clinic 35 Waller St., 613-288-0460 University of Ottawa Community Legal Clinic 17 Copernicus St., 613-562-5600 Voice Found/Strength Found 613-763-5332//1-866-239-0558 Wabano Centre for Aboriginal Health 299 Montreal Rd., 613-748-5999 |
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Supervised consumptions services |
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Ottawa Public Health 179 Clarence St. Sandy Hill Community Health Centre 221 Nelson St. Somerset West Community Health Centre 55 Eccles St. The Trailer, Shepherds of Good Hope 230 Murray St. |
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