COVID-19 Assessment Centre and Care Clinics

The COVID-19 Assessment Centre is located at the Brewer Park Arena at 151 Brewer Way, accessed from Bronson Avenue opposite Carleton University. Follow signage for parking.

If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care Clinic. Go to the nearest Emergency Department or call 9-1-1.

For more information, visit our COVID-19 testing criteria page.

• The COVID-19 Assessment Centre is open 9 a.m. to 3:30 p.m., 7 days a week. If you are symptomatic after the Centre is closed and you do not need emergency care, please continue to self-isolate and wait to go to the Centre the next morning.
• If you need emergency care at any time, please go to your nearest emergency department or call 9-1-1. 

I have questions regarding testing in Ottawa, who should I contact?

In Ottawa, the Champlain COVID-19 Response Committee (CCRC), under the direction of Ontario Health, is responsible for developing and implementing a regional testing strategy. The CCRC staffs, operates and manages the Assessment Centre and the two (2) COVID Care Clinics with local hospitals. CCRC is also responsible for organizing and administering testing priorities for the region.   Should you have questions or comments regarding testing, please contact testinginquiries@toh.ca.

What role does OPH play in testing?

The Champlain Health Regional Incident Command (CHRIC) and Ottawa Public Health (OPH) are working collaboratively to implement the Ontario Ministry of Health’s policies on testing priorities across Ottawa. OPH investigates confirmed COVID-19 cases and ensures that those who need testing are able to access it through healthcare partners. 

Yes, a healthcare worker can go to the Assessment Centre to get their required two negative swabs to get clearance prior to returning to work.

For more information:  http://www.health.gov.on.ca/en/pro/programs/publichealth/coronavirus/docs/2019_testing_clearing_cases_guidance.pdf

No. If you are in distress (e.g. significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre. Go to the nearest Emergency Department or call 9-1-1.

• If you have escalating symptoms of respiratory illness, including a fever or worsening cough and flu-like symptoms, and are in need of medical attention, you should go to the COVID-19 Care Clinics.

• If you are a health-care provider who needs to report a possible case of COVID-19, or who has questions about clinical practice, please call Ottawa Public Health at 613-580-6744 or visit Ottawa Public Health’s COVID-19 webpage for Health Care Providers.

Yes, the Assessment Centre is accepting out-of-province residents.

Individuals should be taking their own personal vehicles to the assessment centre with no unnecessary passengers. If this is not possible, they should be taking a method of transport that minimizes their exposure to other people such as a taxi or rideshare. They should be sitting in the rear seat passenger side, wear a mask, ensure the window is down and take note of the transportation information (e.g.: taxi number, date & time). 

Please bring your Ontario health card, a list of your current medications, and anything else that you might need while you wait to be assessed. Wait times will depend patient volume but may be several hours.

Yes. The COVID-19 Assessment Centre will have pediatric health-care providers from CHEO who can assess and test both children older than six months and adults. Do not bring your child if they are well and do not need to be screened.

• Important: Children under six months should go to the Children’s Hospital of Eastern Ontario.

Yes. Everyone will sanitize their hands and put on a mask immediately on arriving at the Centre.

• When you arrive at the Assessment Centre, you will be screened for travel and contact history and symptoms upon arrival.
• You will be assessed by a health care provider and tested for COVID-19 if required.
• The test involves taking a sample from the back of the nasal cavity with a swab.
• Your health-care provider and Ottawa Public Health will follow up with those who test positive with results and further instruction will be provided.

• Areas for screening and assessment will be kept separate to reduce the risk of spreading infection.
• Everyone will be asked to sanitize their hands and put on a mask at the Centre entrance.
• Please also be mindful to avoid touching your eyes, nose, and mouth unless you have just cleaned your hands.

It usually takes approximately 24 hours to a few days to receive test results for COVID-19. Please continue to self-isolate while awaiting test results.

On April 3, 2020, the Ontario Government launched a new online portal to access COVID-19 test results. This portal will offer fast and secure access to test results on your computer and mobile device. You can find the tool by visiting Government of Ontario’s new user-friendly online portal.

Please continue to self-isolate while awaiting test results. 

Yes. Your personal health information is protected under Ontario’s Personal Health Information Protection Act (PHIPA).

• The following information will be reported on The Ministry of Health of Ontario’s website:
  • Patient age and gender
  • Public Health Unit
  • Hospital involved
  • Type of transmission
  • Status (eg. Home isolation)

Yes. If you have a patient who meets the criteria for attending the COVID-19 Assessment Centre (new or worsening cough and/or fever, recent travel history, contact with someone diagnosed with COVID-19), and you are unable to assess or test them in your clinic, please direct that patient to the Assessment Centre.