Child Care Centres

View Child Care Inspection Results

Under the Ontario Health Protection and Promotion Act, Ottawa Public Health (OPH) inspects all licensed child care facilities to improve infection prevention and control (IPAC) practices and reduce the risk of infection. Public Health Inspectors (PHIs) monitor compliance with provincial regulations, as well as promote IPAC practices and cleanliness in Ottawa's licensed child care facilities. OPH's Child Care Inspection Program includes:

  • Routinely inspecting licensed child care centres to ensure that evidence-based IPAC practices are followed; 
  • Investigating complaints in child care centres in Ottawa; and
  • Working collaboratively with institutions to proactively prevent and control outbreaks and implement IPAC best practices.

Licensed child care centres are inspected once a year, as defined by the Ministry of Health and Long Term Care. PHIs visit licensed child care centres both on a routine and complaint-related basis to inspect for health infractions, to provide education on the importance of IPAC practices and to make sure any identified issues are corrected in a timely manner. A report about each inspection is prepared and posted online, and includes outstanding infractions at the conclusion of the inspection. If necessary, follow-up inspections are conducted to ensure compliance. Inspection reports are uploaded to the website within two business days after they are completed and remain on OPH's disclosure website for two years.

Inspection results are also available on the City of Ottawa's Open Data Catalogue.

Submit a complaint

Important: to report an immediate hazard to people or property, call 3-1-1. 

Submit a complaint about a facility

Contact Us