Neighbourhood Health and Wellness Hubs logo

Hub information

In collaboration with city and community partners, Ottawa Public Health offers free drop-in services for individuals facing barriers to access at our Neighbourhood Health and Wellness Hubs. Come speak to Ottawa Public Health and City of Ottawa staff.

* Accessibility Notice: OPH acknowledges that the ACB (African, Caribbean and Black) Wellness Resource Centre hub located at 610 Donald St, is not physically accessible to those living with mobility disabilities and/or other needs, for which doing stairs is not possible. The closest accessible Hub is at Rideau High School (Rideau-Rockcliffe Community Health Centre), located at 815 St. Laurent Boulevard (Main Entrance).

NOTE: If you need vaccination records assessed, we encourage you to submit your records online or call us to speak to a nurse at 613-580 6744 to help us serve you more efficiently.

About our services

Immunization services provided:

  • All immunization services are provided on a drop-in basis to residents who face barriers to access.
  • PLEASE NOTE: Our clinics do experience times of the year where we may reach capacity early in the scheduled clinic day due to increase demand for immunization services. These times of year include the fall respiratory vaccine season, before the start of a new school year and in winter/ early spring during our school immunization record surveillance process. 
    • We try our best to see all clients, however if the hub location you are visiting is very busy and reaches maximum capacity for the day, you may be offered to visit another clinic or asked to return on the next available date. During busy clinic times we provide a clinic sign-up sheet at the start of the clinic day to determine clinic capacity and to help client's plan their day to avoid long wait times at our clinic, similar to other drop-in health care services in the community.
  • Virtual support is also available by calling 613-580-6744 and speaking to a public health nurse if you have questions about your child’s vaccination needs or vaccination record. Calls will be answered Monday to Friday from 9:00 am to noon and 1:00 pm to 4:00 pm.

COVID-19 and Flu

Please visit COVID-19 Vaccination or Flu vaccination webpages for more details on accessing these vaccines, prior to visiting a Neighbourhood Health and Wellness Hub. 

 

Routine and school-based vaccines for children and youth 

  • All of our hubs offer routine vaccines that are required for attending schools and daycares, including all school-based vaccines.
  • Vaccines are available to children and youth aged two months to 17 years of age who do not have a primary care provider (such as a family doctor or nurse practitioner). This includes children and youth without an Ontario Health Card (OHIP). For the list of publicly funded vaccines, visit our Vaccines children or youth need webpage. 
  • Please bring all vaccination records and a piece of identification for the child/youth receiving the vaccine(s) or their Ontario Health Insurance Plan (OHIP) card if available. An OHIP card is not required if you do not have one. 
  • Visit the Vaccines children or youth need webpage for more details on vaccines for children and youth.

We provide access to social assistance programs including financial assistance, housing, employment services, and referrals.

Please check our Dental Health Services webpage for more info and other free dental screening sites. Registered dental hygienists provide free dental screenings, fluoride varnish applications, support in accessing dental care and dental health promotion. They also provide support in enrolling into the Healthy Smiles Ontario (children) and Ontario Seniors Dental Care (older adults) Programs. All ages are welcome! 

Talk to a public health nurse about all parts of being a parent, like feeding babies, safe sleep, growing up, home safety, becoming a parent, parents' mental health, and more. For more information on drop-ins, visit the Pregnancy and Parenting Support webpage. 

Working in partnership with community groups and organizations, SCREEN provides diabetes risk assessment, education and referrals for high-risk and immigrant communities in Ottawa and the Champlain region. Please check www.champlainscreen.ca for more info. 

Ottawa Public Health works with community partners to provide free services for Older Adults. These include information sessions, workshops and services about aging well, financial support programs, health related screenings, physical fitness, and more. 

Below is the schedule of upcoming events. Check back often for new programs!

Event and Description Date and Time Location 

Service Canada Programs Information Session: Old Age Security (OAS)

Presented by Service Canada

Languages: English and French

 

This bilingual session provides information on Old Age Security (OAS), including eligibility requirements.

  • Wednesday, September 9, 1:15 to 2:15 pm

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

610 Donald Street, Ottawa  

Hearing Loss Information Session

Language: English
 
Do you have questions about hearing loss? Come ask us and learn about:  
  • Causes and symptoms of hearing loss 

  • What to do if you think you have hearing loss

  • Communication tips 

  • How Canadian Hard of Hearing Association can help you 

  • Thursday, September 10, 1:30 to 3 pm

AMA Community Centre

1216 Hunt Club Road, Ottawa  

Emergency Preparedness Information Sessions

Presented by Ottawa Public Health
Languages: English and French
 
This session outlines the city ’s emergency preparedness plan and how to prepare for an emergency, including how to prepare for power outages in the winter.
  • Friday, September 11, 1 pm to 2 pm

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

815 St. Laurent Boulevard, Ottawa  

Room 124 (incubator13)

The Champlain Screening Outreach Program helps people get access to cancer screening services. This program is for individuals in Eastern Ontario without a family doctor or nurse practitioner. Individuals can access screening for breast, cervical, colorectal, and lung cancer based on provincial eligibility criteria.

Find out more about who can get cancer screening, and how to make an appointment.

Neighbourhood Health and Wellness Hubs can help check eligibility and book an appointment.

Please note: To be eligible for screening services, you must have Ontario Health Insurance Plan (OHIP) or Interim Federal Health Program coverage (IFHP). The Champlain Screening Outreach does not offer primary care services or diagnostic services. If you have a current medical complaint, please access care through available walk-in clinics.

Search for services

Location

Address 

Hours of operation

AMA Community Centre

1216 Hunt Club Road, Ottawa  

Tuesdays: 1 pm to 7 pm (closed 4 pm to 5 pm). 

Note: Please do not use the mosque main door entrance. Use side entrance. 

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

610 Donald Street, Ottawa  

Note: Vaccination services at this site will be temporarily unavailable due to renovation work, until further notice.

Bayshore Community Building

175 Woodridge Crescent, Ottawa 

Fridays: 10:30 am to 4:30 pm (closed 1 pm to 2 pm).

Caldwell Family Centre

1475 Caldwell Avenue, Ottawa 

 Fridays: 10:30 am to 4:30 pm (closed 1 pm to 2 pm).

Centretown (Catherine Street Community Service Hub)

370 Catherine Street, Ottawa 

Tuesdays: 9:30 am to 3:30 pm (closed 1 pm to 2 pm).

Emerald Plaza Library

1547 Merivale Road, Ottawa 

Mondays and Tuesdays: 1 pm to 7 pm (closed 4 pm to 5 pm).

Note: This hub will be closed on September 30, 2026

Hunt Club-Riverside Park Community Centre

 3320 Paul Anka Drive, Ottawa 

Thursdays: 10:30 am to 4:30 pm (closed 1 pm to 2 pm).

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

815 St. Laurent Boulevard, Ottawa 

Mondays: 1 pm to 7 pm (closed 4 pm to 5 pm).

Wednesdays and Thursdays: 10:30 am to 4:30 pm (closed 1 pm to 2 pm). 

Note: This hub will be closed on September 30, 2026.

Room 116 

St. Aidan's Anglican Church

934 Hamlet Road, Ottawa 

Wednesdays: 10:30 am to 4:30 pm (closed 1 pm to 2 pm).

Note: This hub will be closed on September 30, 2026.

Location

Address  Hours of operation

Caldwell Family Centre

1475 Caldwell Avenue, Ottawa 

Thursdays: 10:30 am to 3:30 pm.

Centretown (Catherine Street Community Service Hub)

370 Catherine Street, Ottawa

Monday to Friday: 8 am to 4 pm. 

Note: This hub will be closed on September 30 and October 12, 2026.

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

815 St. Laurent Boulevard, Ottawa

Wednesdays: 1 pm to 4 pm. Fridays: 9 am to noon.

Note: This hub will be closed on September 30, 2026.

Location

Address  Hours of operation

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre) *

610 Donald Street, Ottawa  

Wednesday, 1 pm to 4:30 pm. 

Wednesdays:  October 21, November 25, December 23, from 1 to 4:30 pm.

AMA Community Centre

1216 Hunt Club Road, Ottawa  

Tuesday:  October 6, November 3, December 8, 1 to 4:30 pm.

Note: Please do not use the mosque main door entrance. Use side entrance.

Bayshore Community Building

175 Woodridge Crescent, Ottawa 

Friday, September 18: 12:30 to 4 pm

Caldwell Family Centre

1475 Caldwell Avenue, Ottawa 

Fridays:  October 2, November 6, December 11,  10:30 am to 3 pm (closed 1 to 1:30 pm).

Centretown (Catherine Street Community Service Hub)

370 Catherine Street, Ottawa  Tuesdays: October 6, November 10, December 8, 9:30 am to 3:30 pm (closed 1 to 2 pm).

Emerald Plaza Library

1547 Merivale Road, Ottawa 

Wednesdays: October 7, November 18, December 2, 12:30 to 4:30 pm

Hunt Club-Riverside Park Community Centre

3320 Paul Anka Drive, Ottawa 

Thursdays: October 15, November 12, December 3, 1:30 to 4 pm

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

815 St. Laurent Boulevard, Ottawa 

Thursdays:  October 1, 29, November 26, December 3, 10 am to 4 pm (closed 1 to 2 pm).  

Fridays: October 16, November 13, December 11, 10 am to 4 pm (closed 1 to 2 pm).

Note: Thursdays in room 115, Fridays in room 116.

St. Aidan's Anglican Church

934 Hamlet Road, Ottawa 

Wednesdays:  October 14, November 18, December 16, 1 pm to 4 pm.

Location

Address  Hours of operation

Bayshore Community Building

175 Woodridge Crescent, Ottawa 

Fridays: 10 am to noon.

Location

Address  Hours of operation

ACB

610 Donald Street, Ottawa

Check back for the next date.

AMA Community Centre

1216 Hunt Club Road, Ottawa 

Check back for the next date.

Bayshore Community Building

175 Woodridge Crescent, Ottawa

Check back for the next date.

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

815 St. Laurent Boulevard, Ottawa 

Check back for the next date.

Locations

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