Neighbourhood Health and Wellness Hubs

Immunization services provided:

• All immunization services are provided to residents who face barriers to access on a drop-in basis.
• We try our best to see all clients, however if the hub location you are visiting is very busy and reaches maximum capacity, you may be offered to visit another clinic or asked to return on the next available date.
• Support is also available by calling 613-580-6744 and speaking to a public health nurse if you have questions about your child’s vaccination needs or vaccination record. Calls will be answered Monday to Friday from 9:00 am to noon and 1:00 pm to 4:00 pm.

COVID-19 and flu vaccine

Ottawa Public Health offers the updated COVID-19 vaccination for:  

• Individuals facing barriers to access, including newcomers without OHIP and children under 2 (along with their household members).
• Other eligible individuals may be able to access the vaccine, as capacity allows. 

Please visit COVID-19 Vaccination for more details on timing and eligibility.    

Routine and school-based vaccines for children and youth 

• All of our hubs are offer routine vaccines that are required for attending schools and daycares, including all school-based vaccines.
• They are available to children and youth aged two months to 17 years of age who do not have a primary care provider (such as a family doctor or nurse practitioner). This includes children and youth in the neighbourhood without an Ontario Health Card (OHIP). For the list of publicly funded vaccines visit our Parenting in Ottawa website. 
• Please bring any previous vaccination records to the clinic, and a piece of identification for the person(s) receiving the vaccine(s) or their Ontario Health Insurance Plan (OHIP) card if available. An OHIP card is not required if you do not have one. 
• Visit the Parenting in Ottawa website for more details on vaccines for children and youth.

Employment and Social Services

The Ontario Ministry of Health has announced, effective  October 1 , publicly funded COVID-19 testing in the community will only be available to those who are eligible for COVID-19 treatment. This applies both to rapid antigen tests (RATs) and PCR (molecular) tests. Eligible individuals can access free tests through their primary care provider or pharmacies.

Those eligible for publicly funded COVID-19 testing include symptomatic individuals who are:

• people aged 65 years of age and older
• people aged 18 years of age and older with a high-risk medical condition
• people who are immunocompromised

As part of these changes to provincial changes to COVID-19 testing, public health units like Ottawa Public Health are no longer distributing RAT kits.

For more information on who is eligible for publicly-funded testing, where to access testing, and what treatments are available please visit the provincial COVID‑19 testing and treatment web page.

Enhanced Services for Older Adults

Enhanced Services for Older Adults at African, Caribbean, Black Wellness Resource Centre, Bayshore Field House and Rideau HS (Rideau-Rockcliffe Community Resource Centre). These include information sessions and services about Aging Well, Service Canada Programs, Home Support Services, Cancer Screening and more.

Service Canada Programs will share information and services such as the Canada Pension Plan (CPP), Canada Pension Plan Disability, Old Age Security (OAS) and Canadian Dental Care Plan (CDCP).

Home Support Services provides help with light housekeeping to eligible low-income residents who have a medical need and who have little or no supports in the community.

OC Transpo Fare Programs - This session will cover information relating to EquiPass, Senior Discount and Para Transpo Service.

Emergency Preparedness - This session will outline the city ’s emergency preparedness plan and how to prepare for an emergency.

Let ’s Talk about Dementia - Dementia is a condition that not only affects individuals but also their families. During this presentation we will explore the various aspects of dementia, from understanding its symptoms to the challenges faced by caregivers and how you can get support.

Enhanced Older Adult Project focus groups - The focus groups will offer insight into the experiences and perspectives of the older adult program participants to enhance future programming.

The Importance of Physical Activity - This session will present the importance of physical activity, the benefits to overall health and physical activity resources.

Champlain Screening Outreach Program - The Champlain Screening Outreach Program helps people get access to cancer screening services. This program is for individuals in Eastern Ontario without a family doctor or nurse practitioner. Individuals can access screening for breast, cervical, colorectal, and lung cancer based on provincial eligibility criteria.

Healthy Eating for Older Adults - This session will provide information on the Canada Food Guide, reading food labels and resources.

Advance Care Planning - In this workshop, participants will be brought into facilitated group discussions about their values, wishes and beliefs as they relate to future personal care, and they will also learn how they can start these conversations with those closest to them.

Essential Health and Social Supports - This session will look at the Essential Health and Social Supports (EHSS) program that helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs.

Champlain Screening Outreach Program

The Champlain Screening Outreach Program helps people get access to cancer screening services. This program is for individuals in Eastern Ontario without a family doctor or nurse practitioner. Individuals can access screening for breast, cervical, colorectal, and lung cancer based on provincial eligibility criteria.

Find out more about who can get cancer screening, and how to make an appointment.

Neighbourhood Health and Wellness Hubs can help check eligibility and book an appointment.

Please note: To be eligible for screening services, you must have Ontario Health Insurance Plan (OHIP) or Interim Federal Health Program coverage (IFHP). The Champlain Screening Outreach does not offer primary care services or diagnostic services. If you have a current medical complaint, please access care through available walk-in clinics.