Neighbourhood Health and Wellness Hubs

Neighbourhood Health and Wellness Hubs logo

Hub information


In collaboration with city and community partners, Ottawa Public Health offers free drop-in services at our accessible Neighbourhood Health and Wellness Hubs. Come speak to Ottawa Public Health and City of Ottawa staff.

About our services


Vaccination
  • All immunization services are provided to residents who face barriers on a drop-in basis.
  • We try our best to see all clients, however if the hub location you are visiting is very busy and reaches maximum capacity, you may be offered to visit another clinic or asked to return on the next available date.
  • Support is also available by calling 613-580-6744 and speaking to a public health nurse if you have questions about your child’s vaccination needs or vaccination record. Calls will be answered Monday to Friday from 9:00 am to noon and 1:00 pm to 4:00 pm.

Immunization services provided:

COVID-19 and flu vaccine

Starting October 15th Ottawa Public Health will offer the updated COVID-19 vaccination for:  

  • High-risk individuals facing barriers to access, including newcomers without OHIP and children under 2 (along with their household members).
  • Other eligible high-risk individuals may be able to access the vaccine, as capacity allows. 

Please visit COVID-19 Vaccination for more details on timing and eligibility.  

 

Starting October 21 2024, Ottawa Public Health will offer flu vaccines at our clinics for: 

  • Children aged 6 months to under 2 years and their household members 
  • High-risk individuals facing significant barriers to access such as newcomers without OHIP and children 2 to 5 who have tried to access through another provider.  

Please visit ourFlu page for more details on timing and eligibility.   

Routine and school-based vaccines for children and youth 

  • All of our hubs are offer routine vaccines that are required for attending schools and daycares, including all school-based vaccines.
  • They are available to children and youth aged two months to 17 years of age who do not have a primary care provider (such as a family doctor or nurse practitioner). This includes children and youth in the neighbourhood without an Ontario Health Card (OHIP). For the list of publicly funded vaccines visit the Government of Ontario website. 
  • Please bring any previous vaccination records to the clinic, and a piece of identification for the person(s) receiving the vaccine(s) or their Ontario Health Insurance Plan (OHIP) card if available. An OHIP card is not required if you do not have one. 
  • Visit the Parenting in Ottawa website for more details on vaccines for children and youth.

Employment and Social Services

We provide access to social assistance programs including financial assistance, housing, employment services, and referrals.
Dental Screening
Registered dental hygienists provide free dental screenings, fluoride varnish applications, support in accessing dental care and dental health promotion. They also provide support in enrolling into the Healthy Smiles Ontario (children) and Ontario Seniors Dental Care (older adults) Programs. All ages are welcome! Please check Dental Health website for more info.
Parenting in Ottawa Drop-ins
Talk to a public health nurse about all parts of being a parent, like feeding babies, safe sleep, growing up, home safety, becoming a parent, parents' mental health, and more. For more information on drop-ins, visit the Parenting in Ottawa website
Diabetes Screening
Working in partnership with community groups and organizations, SCREEN provides diabetes risk assessment, education and referrals for high-risk and immigrant communities in Ottawa and the Champlain region. Please check www.champlainscreen.ca for more info. 
Rapid Antigen Test (RAT) Kits 

The Ontario Ministry of Health has announced, effective  October 1 , publicly funded COVID-19 testing in the community will only be available to those who are eligible for COVID-19 treatment. This applies both to rapid antigen tests (RATs) and PCR (molecular) tests. Eligible individuals can access free tests through their primary care provider or pharmacies.

Those eligible for publicly funded COVID-19 testing include symptomatic individuals who are:

  • people aged 65 years of age and older
  • people aged 18 years of age and older with a high-risk medical condition
  • people who are immunocompromised

As part of these changes to provincial changes to COVID-19 testing, public health units like Ottawa Public Health are no longer distributing RAT kits.

For more information on who is eligible for publicly-funded testing, where to access testing, and what treatments are available please visit the provincial COVID‑19 testing and treatment web page.

Enhanced Services for Older Adults

Enhanced Services for Older Adults at African, Caribbean, Black Wellness Resource Centre, Bayshore Field House and Rideau HS (Rideau-Rockcliffe Community Resource Centre). These include information sessions and services about Aging Well, Service Canada Programs, Home Support Services, Cancer Screening and more.

Service Canada Programs will share information and services such as the Canada Pension Plan (CPP), Canada Pension Plan Disability, Old Age Security (OAS) and Canadian Dental Care Plan (CDCP).

Home Support Services provides help with light housekeeping to eligible low-income residents who have a medical need and who have little or no supports in the community.

OC Transpo Fare Programs - This session will cover information relating to EquiPass, Senior Discount and Para Transpo Service.

Emergency Preparedness - This session will outline the city ’s emergency preparedness plan and how to prepare for an emergency.

Let ’s Talk about Dementia - Dementia is a condition that not only affects individuals but also their families. During this presentation we will explore the various aspects of dementia, from understanding its symptoms to the challenges faced by caregivers and how you can get support.

Enhanced Older Adult Project focus groups - The focus groups will offer insight into the experiences and perspectives of the older adult program participants to enhance future programming.

Champlain Screening Outreach Program

The Champlain Screening Outreach Program helps people get access to cancer screening services. This program is for individuals in Eastern Ontario without a family doctor or nurse practitioner. Individuals can access screening for breast, cervical, colorectal, and lung cancer based on provincial eligibility criteria.

Find out more about who can get cancer screening, and how to make an appointment.

Neighbourhood Health and Wellness Hubs can help check eligibility and book an appointment.

Please note: To be eligible for screening services, you must have Ontario Health Insurance Plan (OHIP) or Interim Federal Health Program coverage (IFHP). The Champlain Screening Outreach does not offer primary care services or diagnostic services. If you have a current medical complaint, please access care through available walk-in clinics.

Search for services







Services available


Service

Location

Address  Hours of operation
Vaccination

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

an illustrated waypoint 610 Donald Street, Ottawa Link opens external 

an illustrated clock Wednesdays: 11 am to 5 pm (closed 1:30 to 2:30 pm) 

Vaccination

AMA Community Centre

an illustrated waypoint 1216 Hunt Club Road, Ottawa Link opens external 

an illustrated clock Tuesdays: October 1, 15 and 29, November 12 and 26, from 1 to 7 pm (closed 3 to 4 pm).

an illustrate I icon representing info Note:  Please do not use the mosque main door entrance. Use side entrance. 

Vaccination

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

an illustrated clock Fridays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm)

Vaccination

Caldwell Family Centre

an illustrated waypoint 1475 Caldwell Avenue, Ottawa Link opens external an illustrated clock Fridays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm)
Vaccination

Centretown (Catherine Street Community Service Hub)

an illustrated waypoint 370 Catherine Street, Ottawa Link opens external

an illustrated clock Tuesdays: 10 am to 4 pm (closed 12:30 pm to 1:30 pm)

Vaccination

Emerald Plaza Library

an illustrated waypoint 1547 Merivale Road, Ottawa Link opens external

an illustrated clock Mondays and Tuesdays: 1 to 7 pm (closed 3 to 4 pm). Wednesdays: October 2, 16 and 30, November 13 and 27, from 1 to 7 pm (closed 3 pm to 4 pm). 

an illustrate I icon representing info Note: This hub will be closed on September 30, October 14, and November 11.

Vaccination

Foster Farm Community Centre

an illustrated waypoint1065 Ramsey Crescent, Ottawa Link opens external

an illustrated clock Thursdays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm).

Vaccination

Greenboro Library

an illustrated waypoint 363 Lorry Greenberg Drive, Ottawa Link opens external

an illustrated clock Mondays: 1 to 7 pm (closed 3 to 4 pm). Wednesdays: October 9 and 23, November 6 and 20, from 1 to 7 pm (closed 3 to 4 pm). Thursdays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm). 

an illustrate I icon representing info Note: This hub will be closed on September 30, October 14, and November 11. 

Hub services are located on the second floor of the library.

Vaccination

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external

an illustrated clock Mondays: 1 to 7 pm (closed 3 to 4 pm). Tuesdays: October 8 and 22, November 5 and 19, from 1 to 7 pm (closed 3 to 4 pm). Fridays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info Note: This hub will be closed on September 30, October 14, and November 11.

Vaccination

St. Aidan's Anglican Church

an illustrated waypoint 934 Hamlet Road, Ottawa Link opens external

an illustrated clock Wednesdays: 1 to 7 pm (closed 3 pm to 4 pm).

Employment and Social Services

Caldwell Family Centre

an illustrated waypoint 1475 Caldwell Avenue, Ottawa Link opens external an illustrated clock Fridays: 9 am to noon. Closed the first Friday of the month. 
Employment and Social Services

Centretown (Catherine Street Community Service Hub)

an illustrated waypoint 370 Catherine Street, Ottawa Link opens external  an illustrated clock Monday to Friday: 8 am to 4:30 pm  
Employment and Social Services

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external an illustrated clock Wednesdays: 1 to 4 pm.  Fridays: 9 am to noon 
Dental Screening

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

an illustrated waypoint 610 Donald Street, Ottawa Link opens external  an illustrated clock Wednesdays: October 2, 16 and 30, November 13 and 27, from 1 to 4:30 pm.
Dental Screening

AMA Community Centre

an illustrated waypoint 1216 Hunt Club Road, Ottawa Link opens external 

an illustrated clock Tuesdays: October 15 and 29, November 12 and 26, from 1 to 4 pm.

an illustrate I icon representing info Please do not use the mosque main door entrance. Use side entrance.

Dental Screening

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

an illustrated clock Fridays: October 4 and 18, November 1, 15 and 29, from 12:30 pm to 4 pm.

Dental Screening

Caldwell Family Centre

an illustrated waypoint 1475 Caldwell Avenue, Ottawa Link opens external an illustrated clock Thursdays: October 17, November 28, from 10 am to 2:30 pm.  Fridays: October 4, from 10 am to 2:30 pm.
Dental Screening

Centretown (Catherine Street Community Service Hub)

an illustrated waypoint 370 Catherine Street, Ottawa Link opens external an illustrated clock Tuesdays: October 8 and 22, November 5 and 19, from 10 am to 4 pm (closed 12:30 to 1:30 pm)
Dental Screening

Emerald Plaza Library

an illustrated waypoint 1547 Merivale Road, Ottawa Link opens external

an illustrated clock Wednesdays: October 9 and 23, November 6 and 20, from 12:30 to 4:30 pm.

 

Dental Screening

Foster Farm Community Centre

an illustrated waypoint1065 Ramsey Crescent, Ottawa Link opens external 

an illustrated clock Thursdays: September 26, October 10 and 24, November 7 and 21, from 10:30 to 4 pm (closed 12:30 to 1:30pm).

Dental Screening

Greenboro Library

an illustrated waypoint 363 Lorry Greenberg Drive, Ottawa Link opens external  

an illustrated clock Wednesdays: October 9 and 23, November 6 and 20, from 10 am to 4 pm (closed 12:30 to 1:30 pm). 

an illustrate I icon representing info On second floor of the library.

Dental Screening

Hunt Club-Riverside Park Community Centre

an illustrated waypoint 3320 Paul Anka Drive, Ottawa Link opens external

an illustrated clock Thursdays: October 10 and 21, November 14 and 21, from 1:30 to 4 pm.

Dental Screening

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external

an illustrated clock Mondays: October 7 and 21, November 18, from 10 am to 4 pm (closed 12:30 to 1:30 pm).  Thursdays: October 3, November 7 and 28, from 10 am to 4 pm (closed 12:30 to 1:30 pm).  Fridays: September 27, October 18, November 1, from 10 am to 4 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info  Mondays and Fridays in room 101, Thursdays in room 116.

Dental Screening

St. Aidan's Anglican Church

an illustrated waypoint 934 Hamlet Road, Ottawa Link opens external

an illustrated clock Wednesdays: October 23, November 6 and 20, from 1 to 4 pm.

Diabetes Screening

Emerald Plaza Library

an illustrated waypoint 1547 Merivale Road, Ottawa Link opens external

an illustrated clock Monday November 18, from 1 to 4 pm.

an illustrate I icon representing info In the program room.

Parenting in Ottawa Drop-ins

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

an illustrated clock Fridays: 10 am to noon.

Enhanced Services for Older Adults

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external

an illustrated clock

Enhanced Services for Older Adults

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

an illustrated waypoint 610 Donald Street, Ottawa Link opens external 

an illustrated clock 

Locations


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