Neighbourhood Health and Wellness Hubs

Neighbourhood Health and Wellness Hubs logo

Hub information


In collaboration with city and community partners, Ottawa Public Health offers free drop-in services for individuals facing barriers to access at our Neighbourhood Health and Wellness Hubs. Come speak to Ottawa Public Health and City of Ottawa staff.

Listen to Dr. Trevor and Nurse Katie as they chat about routine vaccination

and our Neighbourhood Health and Wellness Hubs

About our services


Vaccination

⚠ Vaccination is the best way to protect yourself and loves ones from COVID-19 and influenza

  • Many local pharmacies have received the updated COVID-19 and flu vaccines from the Ministry of Health. Pharmacies are the primary way that Ontarians access these vaccines.
  • Visit the Ministry of Health’s website or OttawaPublicHealth.ca/FindPharmacy to locate a pharmacy near you including hours of operation, address, contact information and details on how to book an appointment.

Immunization services provided:

  • All immunization services are provided to residents who face barriers to access on a drop-in basis.
  • We try our best to see all clients, however if the hub location you are visiting is very busy and reaches maximum capacity, you may be offered to visit another clinic or asked to return on the next available date.
  • Support is also available by calling 613-580-6744 and speaking to a public health nurse if you have questions about your child’s vaccination needs or vaccination record. Calls will be answered Monday to Friday from 9:00 am to noon and 1:00 pm to 4:00 pm.

COVID-19 and flu vaccine

Ottawa Public Health offers the updated COVID-19 vaccination for:  

  • Individuals facing barriers to access, including newcomers without OHIP and children under 2 (along with their household members).
  • Other eligible individuals may be able to access the vaccine, as capacity allows. 

Please visit COVID-19 Vaccination for more details on timing and eligibility.    

Ottawa Public Health offers flu vaccines at our clinics for: 

  •  Children aged 6 months to under 2 years and their household members
  • Individuals facing significant barriers to access such as newcomers without OHIP and children 2 to 5 who have tried to access through another provider.  

Please visit our  Flu page for more details on timing and eligibility.  

Routine and school-based vaccines for children and youth 

  • All of our hubs are offer routine vaccines that are required for attending schools and daycares, including all school-based vaccines.
  • They are available to children and youth aged two months to 17 years of age who do not have a primary care provider (such as a family doctor or nurse practitioner). This includes children and youth in the neighbourhood without an Ontario Health Card (OHIP). For the list of publicly funded vaccines visit our Parenting in Ottawa website. 
  • Please bring any previous vaccination records to the clinic, and a piece of identification for the person(s) receiving the vaccine(s) or their Ontario Health Insurance Plan (OHIP) card if available. An OHIP card is not required if you do not have one. 
  • Visit the Parenting in Ottawa website for more details on vaccines for children and youth.

Employment and Social Services

We provide access to social assistance programs including financial assistance, housing, employment services, and referrals.
Dental Screening
Please check Dental Health website for more info and other free dental screening sites. Registered dental hygienists provide free dental screenings, fluoride varnish applications, support in accessing dental care and dental health promotion. They also provide support in enrolling into the Healthy Smiles Ontario (children) and Ontario Seniors Dental Care (older adults) Programs. All ages are welcome! 
Parenting in Ottawa Drop-ins
Talk to a public health nurse about all parts of being a parent, like feeding babies, safe sleep, growing up, home safety, becoming a parent, parents' mental health, and more. For more information on drop-ins, visit the Parenting in Ottawa website
Diabetes Screening
Working in partnership with community groups and organizations, SCREEN provides diabetes risk assessment, education and referrals for high-risk and immigrant communities in Ottawa and the Champlain region. Please check www.champlainscreen.ca for more info. 
Rapid Antigen Test (RAT) Kits 

The Ontario Ministry of Health has announced, effective  October 1 , publicly funded COVID-19 testing in the community will only be available to those who are eligible for COVID-19 treatment. This applies both to rapid antigen tests (RATs) and PCR (molecular) tests. Eligible individuals can access free tests through their primary care provider or pharmacies.

Those eligible for publicly funded COVID-19 testing include symptomatic individuals who are:

  • people aged 65 years of age and older
  • people aged 18 years of age and older with a high-risk medical condition
  • people who are immunocompromised

As part of these changes to provincial changes to COVID-19 testing, public health units like Ottawa Public Health are no longer distributing RAT kits.

For more information on who is eligible for publicly-funded testing, where to access testing, and what treatments are available please visit the provincial COVID‑19 testing and treatment web page.

Enhanced Services for Older Adults

Enhanced Services for Older Adults at African, Caribbean, Black Wellness Resource Centre, Bayshore Field House and Rideau HS (Rideau-Rockcliffe Community Resource Centre). These include information sessions and services about Aging Well, Service Canada Programs, Home Support Services, Cancer Screening and more.

Service Canada Programs will share information and services such as the Canada Pension Plan (CPP), Canada Pension Plan Disability, Old Age Security (OAS) and Canadian Dental Care Plan (CDCP).

Home Support Services provides help with light housekeeping to eligible low-income residents who have a medical need and who have little or no supports in the community.

OC Transpo Fare Programs - This session will cover information relating to EquiPass, Senior Discount and Para Transpo Service.

Emergency Preparedness - This session will outline the city ’s emergency preparedness plan and how to prepare for an emergency.

Let ’s Talk about Dementia - Dementia is a condition that not only affects individuals but also their families. During this presentation we will explore the various aspects of dementia, from understanding its symptoms to the challenges faced by caregivers and how you can get support.

Enhanced Older Adult Project focus groups - The focus groups will offer insight into the experiences and perspectives of the older adult program participants to enhance future programming.

The Importance of Physical Activity - This session will present the importance of physical activity, the benefits to overall health and physical activity resources.

Champlain Screening Outreach Program - The Champlain Screening Outreach Program helps people get access to cancer screening services. This program is for individuals in Eastern Ontario without a family doctor or nurse practitioner. Individuals can access screening for breast, cervical, colorectal, and lung cancer based on provincial eligibility criteria.

Healthy Eating for Older Adults - This session will provide information on the Canada Food Guide, reading food labels and resources.

Advance Care Planning - In this workshop, participants will be brought into facilitated group discussions about their values, wishes and beliefs as they relate to future personal care, and they will also learn how they can start these conversations with those closest to them.

Essential Health and Social Supports - This session will look at the Essential Health and Social Supports (EHSS) program that helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs.

Champlain Screening Outreach Program

The Champlain Screening Outreach Program helps people get access to cancer screening services. This program is for individuals in Eastern Ontario without a family doctor or nurse practitioner. Individuals can access screening for breast, cervical, colorectal, and lung cancer based on provincial eligibility criteria.

Find out more about who can get cancer screening, and how to make an appointment.

Neighbourhood Health and Wellness Hubs can help check eligibility and book an appointment.

Please note: To be eligible for screening services, you must have Ontario Health Insurance Plan (OHIP) or Interim Federal Health Program coverage (IFHP). The Champlain Screening Outreach does not offer primary care services or diagnostic services. If you have a current medical complaint, please access care through available walk-in clinics.

Search for services







Services available


Service

Location

Address  Hours of operation
Vaccination

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

an illustrated waypoint 610 Donald Street, Ottawa Link opens external 

an illustrated clock Wednesdays: 11 am to 5 pm (closed 1:30 to 2:30 pm) 

an illustrate I icon representing info Note: This hub will be closed on December 25 and January 1.

Vaccination

AMA Community Centre

an illustrated waypoint 1216 Hunt Club Road, Ottawa Link opens external 

an illustrated clock Tuesdays: December 10 from 1 to 7 pm (closed 3 to 4 pm).

an illustrate I icon representing info Note:  Please do not use the mosque main door entrance. Use side entrance. 

This hub will be closed on December 24 and 31.

Vaccination

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

an illustrated clock Fridays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm)

Vaccination

Caldwell Family Centre

an illustrated waypoint 1475 Caldwell Avenue, Ottawa Link opens external

an illustrated clock Fridays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info Note: This hub will be closed on December 27.

Vaccination

Centretown (Catherine Street Community Service Hub)

an illustrated waypoint 370 Catherine Street, Ottawa Link opens external

an illustrated clock Tuesdays: 10 am to 4 pm (closed 12:30 pm to 1:30 pm)

an illustrate I icon representing info Note: This hub will be closed on December 24 and 31.

Vaccination

Emerald Plaza Library

an illustrated waypoint 1547 Merivale Road, Ottawa Link opens external

an illustrated clock Mondays and Tuesdays: 1 to 7 pm (closed 3 to 4 pm). Wednesdays: December 11 from 1 to 7 pm (closed 3 pm to 4 pm). 

an illustrate I icon representing info Note: This hub will be closed on December 24, 25, and 31, and January 1.

On December 23 and 30 vaccination open from 10:30 to 4:30pm (closed 12:30 to 1:30 pm) only.

Vaccination

Foster Farm Community Centre

an illustrated waypoint1065 Ramsey Crescent, Ottawa Link opens external

an illustrated clock Thursdays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info Note: On December 19 vaccination open from 1:30 to 4:30pm only. 

This hub will be closed on December 26.

Vaccination

Greenboro Library

an illustrated waypoint 363 Lorry Greenberg Drive, Ottawa Link opens external

an illustrated clock Mondays: 1 to 7 pm (closed 3 to 4 pm). Wednesdays: December 18, from 1 to 7 pm (closed 3 to 4 pm). Thursdays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm). 

an illustrate I icon representing info Note: This hub will be closed on December 25 and 26. 

On December 19 vaccination open from 1:30 to 4:30pm only. 

On December 23 and 30 vaccination open from 10:30 to 4:30pm (closed 12:30 to 1:30 pm) only.

Hub services are located on the second floor of the library.

As of December 31, 2024, this hub will be closed.

Vaccination

Hunt Club-Riverside Park Community Centre

an illustrated waypoint 3320 Paul Anka Drive, Ottawa Link opens external

an illustrated clock Thursdays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info Note: On December 19 vaccination open from 1:30 to 4:30pm only.

This hub will be closed on December 26.

Vaccination

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external

an illustrated clock Mondays: 1 to 7 pm (closed 3 to 4 pm). Tuesdays: December 17, from 1 to 7 pm (closed 3 to 4 pm). Fridays: 10:30 am to 4:30 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info Note: This hub will be closed on December 24, 31, and January 1. 

On December 23 and 30 vaccination open from 10:30 to 4:30pm (closed 12:30 to 1:30 pm) only.

Vaccination

St. Aidan's Anglican Church

an illustrated waypoint 934 Hamlet Road, Ottawa Link opens external

an illustrated clock Wednesdays: 1 to 7 pm (closed 3 pm to 4 pm).

an illustrate I icon representing info Note: This hub will be closed on December 25 and January 1. 

Employment and Social Services

Caldwell Family Centre

an illustrated waypoint 1475 Caldwell Avenue, Ottawa Link opens external

an illustrated clock Thursdays: December 12 and 19, from 10:30 am to 3:30 pm.

Employment and Social Services

Centretown (Catherine Street Community Service Hub)

an illustrated waypoint 370 Catherine Street, Ottawa Link opens external  an illustrated clock Monday to Friday: 8 am to 4:30 pm  
Employment and Social Services

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external an illustrated clock Wednesdays: 1 to 4 pm.  Fridays: 9 am to noon 
Dental Screening

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

an illustrated waypoint 610 Donald Street, Ottawa Link opens external  an illustrated clock Wednesdays: December 11, January 15, from 1 to 4:30 pm.
Dental Screening

AMA Community Centre

an illustrated waypoint 1216 Hunt Club Road, Ottawa Link opens external 

an illustrated clock Tuesdays: December 10, January 7, from 1 to 4 pm.

an illustrate I icon representing info Please do not use the mosque main door entrance. Use side entrance.

Dental Screening

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

an illustrated clock Fridays: December 13 from 12:30 pm to 4 pm.

Dental Screening

Caldwell Family Centre

an illustrated waypoint 1475 Caldwell Avenue, Ottawa Link opens external an illustrated clock Fridays: December 20 from 10 am to 2:30 pm.
Dental Screening

Centretown (Catherine Street Community Service Hub)

an illustrated waypoint 370 Catherine Street, Ottawa Link opens external an illustrated clock Tuesdays: January 7, from noon to 4 pm
Dental Screening

Emerald Plaza Library

an illustrated waypoint 1547 Merivale Road, Ottawa Link opens external

an illustrated clock Wednesdays: December 18, from 12:30 to 4:30 pm.

 

Dental Screening

Foster Farm Community Centre

an illustrated waypoint1065 Ramsey Crescent, Ottawa Link opens external 

an illustrated clock Thursdays: December 19, from 10:30 to 4 pm (closed 12:30 to 1:30pm).

Dental Screening

Greenboro Library

an illustrated waypoint 363 Lorry Greenberg Drive, Ottawa Link opens external  

an illustrated clock Wednesdays: December 18, from 10 am to 4 pm (closed 12:30 to 1:30 pm). 

an illustrate I icon representing info On second floor of the library.

As of December 31, 2024, this hub will be closed.

Dental Screening

Hunt Club-Riverside Park Community Centre

an illustrated waypoint 3320 Paul Anka Drive, Ottawa Link opens external

an illustrated clock Thursdays: December 19, January 16 from 1:30 to 4 pm.

Dental Screening

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external

an illustrated clock Mondays: December 9, from 10 am to 4 pm (closed 12:30 to 1:30 pm).  Fridays: December 20, from 10 am to 4 pm (closed 12:30 to 1:30 pm).

an illustrate I icon representing info  Mondays and Fridays in room 101, Thursdays in room 116.

Dental Screening

St. Aidan's Anglican Church

an illustrated waypoint 934 Hamlet Road, Ottawa Link opens external

an illustrated clock Wednesdays: December 18, January 22 from 1 to 4 pm.

Diabetes Screening

 

 

 

Parenting in Ottawa Drop-ins

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

an illustrated clock Fridays: 10 am to noon.

Enhanced Services for Older Adults

ACB Wellness Resource Centre (African, Caribbean and Black Wellness Resource Centre)

an illustrated waypoint 610 Donald Street, Ottawa Link opens external 

 an illustrated clock Wednesdays: January 8 and 22, from 1:15 to 3pm

Enhanced Services for Older Adults

Bayshore Field House

an illustrated waypoint 175 Woodridge Crescent, Ottawa Link opens external

 

Enhanced Services for Older Adults

Rideau High School (Rideau-Rockcliffe Community Resource Centre)

an illustrated waypoint 815 St. Laurent Boulevard, Ottawa Link opens external

 an illustrated clock Wednesdays: January 29, from 9:30 to 11:30 am

Locations


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