Frequently asked questions about COVID-19 vaccination

Individuals aged 12 and over, unless otherwise exempted, can provide either a paper or digital copy of their vaccination receipt that demonstrates they are fully vaccinated. It must include their name, date of vaccination and product name (brand of vaccine) at the time of vaccination. A vaccination receipt includes any of the following:

• An Ontario vaccination receipt from a vaccine clinic when you received your dose (paper copy)
• A vaccination receipt signed by an Indigenous Health Provider
• An Ontario Ministry of Health vaccination receipt received by email following your appointment (digital or printed paper copy)
• Downloaded vaccination receipt from Ontario’s provincial booking portal or by calling the Provincial Vaccine Contact Centre at 1-833-943-3900 (digital or printed paper copy)
• A vaccination receipt from another jurisdiction that shows the holder is fully vaccinated against COVID-19.

You must also validate that the vaccine receipt is yours by providing identification issued by an institution or public body that includes your name and date of birth.

Free parking options are available at each of the community clinic locations. 

Eva James Memorial Centre

65 Stonehaven Drive- Eva James Memorial Centre- Parking Map (pdf - 427KB)

Ruddy Family YMCA-YWCA 

265 Centrum Blvd - Ruddy Family YMCA-YWCA - Parking Map (pdf - 463KB) 

University of Ottawa – Minto Sports Complex

801 King Edward Avenue - Free Parking in Lot M

J.H. Putman Public School

2051 Bel-Air Drive – Free Parking

Can I bring a support person with me to my appointment?

Yes, if you need help from a support person, they can attend the appointment with you. Staff will be on hand at the clinics to assist residents who arrive for their vaccinations. To reduce overcrowding at the clinics, we ask that you only bring one support person who is essential to you.

Are communication supports available on site?

Yes. Clinic staff can access interpretation services by telephone if needed. However, clients who wish to bring a support person with them to assist with interpretation at the clinic are welcome to do so. There is a limit of one support person per client.  

Residents who are eligible for vaccination are encouraged to make a transportation plan in advance of their appointment. This could include using public transit or asking a friend, family member or caregiver to provide a ride to your designated vaccination clinic.

There are several support services available to assist in getting to and from your appointment:

• Use the Travel Planner to plan your trip to any of the vaccine clinics located across the city.
• If you are a Para Transpo user, you can book your ride through the COVID-19 Vaccination Trip Reservation telephone line at 613-842-3600 between the hours of 10 AM and 8 PM.
• If you are a resident age 65 years or older or an adult with disabilities you can request a ride through Ottawa Community Transportation after you have booked your appointment. Ottawa Community Transportation will contact you directly to confirm your transportation.

If you or someone you know requires transportation but do not have online access, please contact 211. A representative will assist in completing the online form on your behalf. Please have your vaccine booking confirmation number available when calling.

• If you are not eligible for support through Para Transpo or Ottawa Community Transportation, you can request a ride with a volunteer driver through the VaxAide online form, or by calling 613-869-8221.

COVID-19 protocols are in place to ensure the safety of the rider and the driver, and wearing a mask is mandatory.

Take a tour of our COVID-19 vaccination clinic:

How can I support a friend, family member or neighbour with booking their vaccine appointment?

• The treatment (Pfizer BioNTech COVID-19 vaccine) and side effects
• Why it is recommended
• Risks and benefits if they get the vaccine, or do not get the vaccine

The individual giving the vaccination and the family must respect the young person’s decision about the vaccine. This means, it is possible your child could refuse the vaccine even if you wish them to have it. OPH recommends that parents and guardians discuss the COVID-19 vaccine with their eligible child(ren) before the vaccine appointment. The COVID-19 vaccine is voluntary.

If a child or youth is unable to consent for themselves, a substitute decision maker such as a parent or guardian, needs to provide consent.

A parent or guardian can attend a vaccine appointment with their child, however it is not required unless the child cannot consent for themselves or needs support. 

• Your booking confirmation code or email. Check your junk folder if you have trouble finding your email
• Your Ontario health card, if you have one. If you do not: a letter from your school, medical provider or faith leader with the child’s name, date of birth and address.
• Your immunization record, if available, to keep track of your COVID-19 vaccine
• An allergy form, if you have a suspected allergy to a COVID-19 vaccine or any of its ingredients or have had a previous allergic reaction to a vaccine
• A mask
• A support person, if needed. This could be your parent, or guardian or someone else that provides support

Check out these resources before your COVID-19 vaccine appointment:

COVID-19 vaccines for youth

Ministry of Health: What you need to know about your COVID-19 vaccine appointment

Youth Kids Health First COVID-19 Vaccines for Ontario Youth  

Take a tour of our COVID-19 vaccination clinic:

• Why should I get vaccinated with COVID-19 vaccine?
• Is the COVID-19 vaccine recommended for children and youth aged 12 to 18 years?
• What are the side effects of the COVID-19 vaccines?
• Can I still get a vaccine at a clinic if I have a history of fainting when getting a needle?
• More frequently asked questions

Other resources:

• Child and Youth COVID-19 Vaccine Fact Sheet
• ​COVID-19 vaccines for youth
• Youth Kids Health First COVID-19 Vaccines for Ontario Youth  

The Link Ottawa- Instragram @thelinkottawa 

No, you are not currently mandated to disclose your child’s COVID-19 vaccination status or complete a Statement of Conscience or Religious Belief. The Statement of Conscience or Religious Belief applies to mandatory vaccines listed in the Immunization of School Pupils Act. Although the COVID-19 vaccine is highly recommended for those eligible, it is not currently mandated. Your child’s vaccination status may be requested by OPH as part of case and contact management if they have an exposure to determine their isolation requirements. Further guidance from OPH will be provided when contacted.

Can I get vaccinated at the same time as a family member and/or partner?

Individual appointments must be made for each person who is eligible for a vaccine.

How will I be notified when it's my turn to get the vaccine?

Residents of all ages who are not yet eligible for the vaccine are encouraged to follow announcements on the City of Ottawa and Ottawa Public Health websites and social media channels, and from your local news media to learn when they can receive their vaccine. You can also sign up for the City of Ottawa’s COVID-19 vaccination update e-subscription for regular news and updates on the vaccine roll-out.

Who is currently eligible for a third dose of the COVID-19 vaccine?

A third dose of the COVID-19 vaccine is now available to the following vulnerable populations most at risk of serious illness:

• Transplant recipients (including solid organ transplant and hematopoietic stem cell transplants)
• Patients with hematological cancers (examples include lymphoma, myeloma, leukemia) on active treatment (chemotherapy, targeted therapies, immunotherapy)
• Recipients of an anti-CD20 agent (examples include rituximab, ocrelizumab, ofatumumab)
• Residents of high-risk congregate settings including long-term care homes, higher-risk licensed retirement homes and First Nations elder care lodges
• Those undergoing active treatment for solid tumors;
• Those who are in receipt of chimeric antigen receptor (CAR)-T-cell;
• Those with moderate or severe primary immunodeficiency (e.g., DiGeorge syndrome, Wiskott-Aldrich syndrome);
• Stage 3 or advanced untreated HIV infection and those with acquired immunodeficiency syndrome; and
• Those undergoing active treatment with the following categories of immunosuppressive therapies: anti-B cell therapies (monoclonal antibodies targeting CD19, CD20 and CD22), high-dose systemic corticosteroids, alkylating agents, antimetabolites, or tumor-necrosis factor (TNF) inhibitors and other biologic agents that are significantly immunosuppressive.

Ottawa residents who meet these criteria can speak to their specialist or hospital program to ask for a letter to receive a third dose. The third dose of vaccine will be given at least two months after the second dose and will match the vaccine received as the second dose. Drop-in vaccinations are available for third doses at any community clinic, pop-up clinic, or neighbourhood vaccination hub in Ottawa during their hours of operation. Eligible residents must present a letter from their specialist or hospital program to receive a third dose. 

Residents of Long-Term Care Homes (LTCH), Retirement Homes (RH), Elder Care Lodges, and elderly living in other congregate settings will also be offered a third dose of vaccination at an interval of at least five months after the second dose. Ottawa Public Health is working with these groups directly to offer a third dose to residents in those settings. 

Yes. If you received your first dose of a COVID-19 vaccine in one part of Ontario, you will be able to get your second dose in another city or town if needed.  

If you have received one or more doses of a COVID-19 vaccine outside of the Province of Ontario, you must provide your proof of immunization to Ottawa Public Health. Complete the COVID-19 Out of Province Dose Documentation form to notify Ottawa Public Health of your out of province dose administration, and upload the documentation you have received

Do not use this form to submit medical exemption information.

If you received your first dose of a COVID-19 vaccine series outside of Canada, that is not currently approved for use in Canada but want a complete vaccine series, you would have to start a new COVID-19 vaccine series. The new vaccine series would be from an approved COVID-19 vaccine in Canada. 

If you received a full series of a COVID-19 vaccine outside of Canada, that is not approved in Canada but is approved for emergency use by the World Health Organization (WHO), the series is considered complete. No additional doses are needed.

See WHO’s list of COVID-19 vaccines listed for emergency use. Please note that this list is subject to change and it is best to consult this WHO website for an updated list.

If the vaccines series is not authorized for use in Canada and is not listed for emergency use by WHO, individuals should be offered a new series of a Health Canada authorized vaccine.

For more information see The Ministry of Health’s COVID-19 Guidance for Individuals Vaccinated outside of Ontario/Canada.

If you have received one or more doses of a COVID-19 vaccine outside of the Province of Ontario, you must provide your proof of immunization to Ottawa Public Health. Complete the COVID-19 Out of Province Dose Documentation form to notify Ottawa Public Health of your out of province dose administration, and upload the documentation you have received.  If your original proof of vaccination is in any language other than French or English, you must also upload a translated copy in either English or French.

Please continue to check our second dose information to find out how to book your second dose.  

I received two (2) doses of a vaccine approved in Canada, while in a different country. How do I ensure my vaccination is recorded in Ontario?  

If you have received one or more doses of a COVID-19 vaccine outside of the Province of Ontario, you must provide your proof of immunization to Ottawa Public Health. Complete the COVID-19 Out of Province Dose Documentation form to notify Ottawa Public Health of your out of province dose administration, and upload the documentation you have received. If your original proof of vaccination is in any language other than French or English, you must also upload a translated copy in either English or French.

I received one or more doses of a COVID-19 vaccine through a Federal program while in the province of Ontario (for example military or embassy vaccination clinic). How do I ensure my vaccination is recorded in Ontario?  

Once I submit my proof of vaccination from out of province or out of the country, will I get a vaccine receipt from OPH?

What are the requirements regarding proof of vaccination to enter Canada?

Can I travel after being vaccinated with a full series of a COVID-19 vaccine? What If I have a mixed dose schedule?

Many people are beginning to travel once again. It is important to assess your own personal risk factors for travel. This includes whether travel is essential. Only essential travel is recommended at this time.  It is also important to be aware of the COVID-19 situation occurring at your travel location. Please check with the country you are travelling to for vaccine, testing, isolation and other public health recommendations. 

If you have a mixed dose series, please know that you are well protected from a COVID-19 infection. Mixed dose schedules continue to be safe and effective. With regards to travel and other countries, it is important to check with the country you are travelling to for their requirements.

At this time, there are no vaccination requirements for visitors to the United States. The Centers for Disease Control and Prevention (CDC) has recommendations for unvaccinated travelers to follow upon entry to the US. There may be private events or activities that have certain vaccination requirements.

The Public Health Agency of Canada (PHAC) is continuing to engage with the United States and the CDC. The CDC’s current travel guidance is that those who are fully-vaccinated with an FDA-authorized vaccine (Pfizer, Moderna, or Johnson and Johnson) are exempt from the CDC’s recommended 7-10 day quarantine period when entering the US. Please review international guidelines before planning your trip.

For more on Canada’s travel measures see:

COVID-19: Travel, testing, quarantine and borders

COVID-19: Your safety and security outside Canada

COVID-19 vaccinated travellers entering Canada

Another helpful resource from The Government of Canada is the Travel Advice and Advisories.

Eligible residents can book an appointment through the Province of Ontario’s online booking system for a vaccine at a community clinic.

Drop-in vaccinations are available for those eligible for first, second or third doses at any community clinic, pop-up clinic, or neighbourhood vaccination hub in Ottawa during their hours of operation.

Various other locations offer the vaccine in Ottawa such as select pharmacies, clinics for Inuit populations and mobile vaccine clinics for workplaces. Vaccination for homebound people is also offered.

If you have confirmed that you are eligible to receive a vaccine but have a red and white Ontario health card, please call the Province of Ontario’s Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007) to book your appointment. This line is available 8 m. to 8 p.m., 7 days a week. Information is available in more than 300 languages.

If you do not have a valid health card but are eligible for a vaccine, please call Ottawa Public Health at 613-691-5505 to book an appointment.

• Online – go to the confirmation email you got when you booked and follow the instructions or use the Province of Ontario's Manage Your Appointment web page.
• By calling the Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007)

You will need the following:

• Your health card (information on front and back)
• Your postal code

If you booked your appointment with Ottawa Public Health directly, please call 613-691-5505 to reschedule.

On June 1, 2021 The National Advisory Committee on Immunization (NACI) updated their recommendations on the interchangeability of COVID-19 vaccines used in Canada. This means that you could receive one vaccine for your first dose and a different vaccine for your second dose to complete your series.

NACI recommends that:

• If you received AstraZeneca/COVISHEILD as your first dose: Persons who received a first dose of the AstraZeneca/COVIDSHEILD vaccine may receive either AstraZeneca/COVISHEILD vaccine or an mRNA vaccine, such as Pfizer-BioNTech or Moderna, for their second dose, unless contraindicated.
• If you received an mRNA vaccine as your first dose: Persons who received a first dose of an mRNA vaccine, such as Pfizer BioNTech or Moderna, should be offered the same mRNA vaccine for their second dose. If the same mRNA vaccine is not available or unknown, another mRNA vaccine can be considered interchangeable and should be offered to complete the vaccine series.

Getting the same vaccine for your first and second doses or getting one vaccine for your first dose and different vaccine for your second dose (also called a “mixed schedule”), are both considered valid options. Both schedules will count as a full series. Consider talking to a healthcare professional for help in understanding information related to each vaccine, to help with informed decision-making on vaccination.

Something to note is that there is a possibility of increased short-term side effects with a mixed COVID-19 vaccine schedule. Common short-term side effects include headache, fatigue, muscle aches, joint pain and generally feeling ill. These side effects are temporary and should resolve on their own within 48 hours after vaccination.

If symptoms last or develop more than 48 hours after vaccination, or if symptoms continue or worsen for more than 48 hours after the first symptom(s) appeared, and you may have been exposed to COVID-19 in the previous 14 days, you should self-isolate and go for COVID-19 testing. If at any time symptoms are severe, seek medical assessment right away.

For more information on mixed vaccine schedules, please review NACI’s Interchangeability of Authorized COVID-19 Vaccines.

For information on how to book your second dose, please see second dose information.

There are four (4) COVID-19 vaccines currently approved for use in Canada. 

All four vaccines are safe and effective against symptomatic COVID-19 infection and protect you from severe COVID-19 illness and hospitalization. COVID-19 vaccines work best when immunizing those at highest risk of severe illness first, which helps protect each other and helps prevent hospitals from being overwhelmed from COVID-19 cases.

No vaccine is perfect, and there is a chance that you may still get COVID-19 after being vaccinated. Vaccines take time to work, and vaccine effectiveness against novel variants is still being investigated. It is very important to continue following public health measures such as physical distancing, wearing a mask, minimizing contact with people outside of your household, washing your hands often, and staying home if you are sick. Healthcare and other staff must still wear personal protective equipment (PPE) even after they have been vaccinated.

Vaccine efficacy is a representation of how well a vaccine will work at preventing illness caused by a particular virus.   In clinical trials, vaccine efficacy (VE) or effectiveness is interpreted as the proportionate reduction in disease among the vaccinated group. A VE of 50% indicates a 50% reduction in disease occurrence among the vaccinated group, or a 50% reduction from the number of cases you would expect if they have not been vaccinated. In a group of 100 vaccinated people, on average, only 50 people instead of all 100 people would get ill if all 100 were exposed to the virus.

It is important to note that all of the COVID-19 vaccines currently approved are effective at reducing the risk of serious illness, hospitalization, and death, and will help control the spread of COVID-19 in the community. A 50% reduction in disease occurrence could still play an important role in ending an epidemic. 

The AstraZeneca and Janssen COVID-19 vaccines are non-replicating viral vector-based vaccines. 

Viral vector-based vaccines use a virus, which has been modified to be harmless, as a delivery system to build your immunity. When injected into the body, these COVID-19 vaccines produce a surface protein from the SARS-CoV-2 virus, specifically the SARS-CoV-2 spike protein. The spike protein does not make you sick -- it helps your body develop a strong immune response without exposing you to the virus that causes COVID-19. Many people around the world have safely received viral vector vaccines for COVID-19.

American Sign Language - How do mRNA vaccines work?

These types of COVID-19 vaccines use messenger RNA (mRNA). mRNA provide instructions to the cells in our bodies to make a viral protein from the coronavirus called a “spike protein”. The mRNA provides the instructions that allows the cell to make the spike protein, and then the immune system is activated to recognize the spike protein as being different from the body’s own proteins which initiates an immune response. The mRNA is then degraded by normal cellular mechanisms and the spike proteins are destroyed by the immune system. mRNA vaccines are just one of the different types of vaccines currently used to prevent COVID-19 disease caused by the SARS-CoV-2 virus. COVID-19 vaccination along with public health measures will offer the best protection from COVID-19.

How is the COVID-19 vaccine different from the influenza (flu) vaccine?

The COVID-19 and influenza vaccines are separate products. The COVID-19 vaccine will not protect you against influenza. The seasonal influenza vaccine changes every flu season. When you receive your annual flu vaccine, you are protected only from the specific influenza strains that are circulating for that given season that are covered by the vaccine.

The flu vaccine won’t protect you against COVID-19.

Getting a COVID-19 vaccine during pregnancy is your choice. For many people, getting the COVID-19 vaccine is the safest choice.

Pregnant people were not included in initial clinical trials of these vaccines. However, we now have more than a year of experience showing outcomes of these people and their babies. The information below will help you make an informed choice about whether to get the COVID-19 vaccine.

Your options:

1. Get a COVID-19 vaccine as soon as it is available to you.
2. Wait until there is more information about the vaccines in pregnancy.
3. Wait until your pregnancy is complete.

COVID-19 vaccines are very effective in protecting you from severe illness.

There is growing evidence about the safety of COVID-19 vaccines in pregnancy.

• These vaccines do not contain live virus.
• Many other vaccines are routinely given in pregnancy and are safe. For example, whooping cough and flu vaccines are given during pregnancy, with no bad outcomes reported. Vaccines are a standard of care in Canada, providing the parent and baby with protection against infectious diseases.
• While pregnant people were not included in the original studies, many have now received the vaccine with no evidence of harm.

Getting the vaccine can help prevent complications or bad outcomes for parent and baby.

• Like everyone else, most pregnant people have mild COVID-19. However, pregnant people are at an increased risk of severe illness requiring hospital care and admission to the intensive care unit compared to those who are not pregnant.
• The antibodies a pregnant individual makes from the vaccine pass to the baby and help protect the baby after birth.
• Giving birth too early in pregnancy (preterm birth), having a caesarean delivery and having a baby admitted into a neonatal intensive care unit is more common in pregnant people with severe COVID-19.

Clinical trials for COVID-19 did not include pregnant people.

• These vaccines were tested in a large group of people (over 40,000) and so far no serious side effects to pregnancy have been found. A few people got pregnant during the vaccine trials. So far, the results are similar to people who got a placebo (no vaccine) and got pregnant.
• The mRNA vaccine is not likely to have an increased risk of side effects for pregnant people. Current date collected on 35,000 pregnant people who received the vaccine show no negative effects on female reproduction or the baby’s development in pregnancy.
• Based on what we know about how COVID-19 vaccines work, there is no reason to believe the vaccines would be unsafe or less safe during pregnancy.
• As with any vaccine, allergic reactions, including anaphylaxis, are rare but can occur. Talk to your health care provider if you have allergies to medications.

Anyone getting the vaccine may have some side effects.

• As with other vaccines, some people may develop mild side effects in the days after immunization. This is cause by the immune system’s normal response to the vaccine. These side effects are generally not serious and go away on their own.
• Some people who get the vaccine may get a high fever (over 39ºC or 102ºF). Talk to your doctor or midwife if you develop a fever, or any side effects that worry you or that last more than 3 days, so they can give you advice. A high fever that lasts too long during the first three months of pregnancy (first trimester) may increase the risk of miscarriage or abnormalities to the baby. An option is to wait until after the first trimester to get your COVID-19 vaccine.

Common side effects after the COVID-19 vaccine may include pain at the injection site, headache, muscle pain, tiredness, chills and fever.

The Ontario Society of Obstetricians & Gynaecologists and The Society of Obstetricians and Gynaecologists of Canada (SOGC) also advise that pregnant people should be given the chance to make an informed choice to get the COVID-19 vaccine. SOGC state that all pregnant people in any stage of pregnancy should get an mRNA COVID-19 vaccine approved in Canada. The decision should be based on the individual’s personal values and an understanding that the risk of infection or illness from COVID-19 outweighs the potential risk of being vaccinated during pregnancy.

Speak to your health care provider to learn if the benefits of getting the vaccine outweigh the risks. If you decide to get the COVID-19 vaccine and need another vaccine around the same time, your health care provider will help you determine the appropriate time between different vaccines.

1. Make sure you understand as much as you can about COVID-19 and the vaccine.
2. Think about your own personal risk. Look at the columns below and think about your risk of getting COVID-19 and having severe illness from COVID-19. Think about your safety and if you are able to stay safe. Would getting the vaccine help you and your baby stay safe.

The risk of COVID-19 is higher if:

• You live in a community with a lot of COVID-19 cases
• You have regular contact with people outside your home
• You live in a crowded housing situation
• You, or another member of your household, work in a high-risk environment (for example, you are a front-line essential worker or a healthcare worker)

The risk of developing severe illness from COVID-19 in pregnancy is higher if:

• You have medical problems such as pre-pregnancy diabetes, pre-pregnancy high blood pressure, a compromised immune system, kidney disease, liver disease, heart disease, or asthma
• You are overweight
• You smoke
• You are 35 years of age or older
• You are in the last three months (third trimester) of your pregnancy

If you are at a higher risk of getting COVID-19, it may make sense to get the vaccine. The risk of getting COVID-19 is likely higher than the risk of the vaccine.

If you are not at a higher for COVID-19 and:

• You are able to wear a mask when needed
• Getting the vaccine makes you nervous (you are more worried about the risks of getting the vaccine than about getting a COVID019 infection)
• Your community does NOT have a lot of COVID-19 cases
• You and the people you live with can physically distance from others

It may make sense for you to wait for more information or talk to your doctor of midwife.

The Society of Obstetricians and Gynaecologists of Canada recommends that people who are planning on becoming pregnant get both doses of the vaccine before getting pregnant (where possible). It is not known if a person should delay getting pregnant after getting the vaccine. There is no evidence to suggest that the COVID-19 vaccine causes fertility issues.

Talk to your health care provider about the risks and benefits of getting the vaccine if you are planning a pregnancy.

Vaccination is one of the most effective ways to prevent the spread and reduce the impact of infectious diseases, whether it is the seasonal flu (influenza) or childhood infections such as chickenpox (varicella). Safe and effective vaccines for COVID-19 are now available to protect us against COVID-19. While many people infected with COVID-19 experience only mild illness, others may get a severe illness or even die. There is no way to know how COVID-19 will affect you, even if you are not at increased risk of severe complications. COVID-19 vaccination helps protect you by creating an antibody response without having to experience the illness of COVID-19.

Why I am choosing the vaccine

Why I am choosing the vaccine videos are available in French, Arabic, Mandarin, and Somali. 

Will people have the choice of which COVID-19 vaccine they receive for either the first or second dose? 

All of the COVID-19 vaccines approved for use in Canada are safe and effective. They all reduce the risk of serious illness, hospitalization, and death, and will help with the control of COVID-19 in the community.

The vaccine that you will be offered will depend on:

• Supply
• Availability at the time
• Storage requirements
• Your age

You may decline the vaccine product that you are offered; you will not be able to select between vaccine products.

While we are currently offering both Moderna and Pfizer at our community clinics, given fluctuations in our vaccine supply, we cannot guarantee a particular vaccine type for adults 18 years and older. Interchanging mRNA vaccines is safe and effective. The priority is to receive two doses of a vaccine to complete the series and be fully protected.

Both mRNA vaccines, Moderna and Pfizer, are made the same way. One vaccine is not better than the other. The best vaccine you can get is the first one that is available to you.

Getting the same vaccine for your first and second doses or getting one vaccine for your first dose and a different vaccine for your second dose (also called a “mixed schedule”), are both considered valid options. Both schedules will count as a full series. Consider talking to a healthcare professional if you have questions related to each vaccine and to help you make an informed decision on vaccination.

A second dose of a COVID-19 vaccine is needed for the best protection against COVID-19. Being fully vaccinated provides much better protection than one dose.

Note: Anyone with allergies to a vaccine, or a specific component of a vaccine must consult a physician to determine if vaccination is still possible, and if so, which vaccine is appropriate.

Community immunity is reached when enough people have protection against a disease, which makes it unlikely that a virus or bacteria can spread and cause more infections. This protection can be either from a previous infection or vaccination. As a result,  the whole population within the community is protected. But those who are not protected because they have never had the disease, did not get vaccinated or the vaccine was not as effective for them can still get sick. This is why it is not a good idea to rely on community immunity to protect yourself instead of getting vaccinated.

The percentage of people who need to have protection to reach community immunity varies by disease. 

Some estimates for COVID-19 suggest it may be near 60 to 70%. However, community immunity calculations may not be reliable in the context of COVID-19 because of many unknowns. The effectiveness of COVID-19 vaccines in preventing asymptomatic infection remains unknown right now. For this reason, community immunity calculations will only give an estimated target for vaccination programs.

Until the effects of the COVID-19 vaccines have been fully studied, it is best to not assume that vaccinations will protect others. We must continue to protect ourselves and others by:

• wearing a mask
• practicing physical distancing
• practicing hand hygiene
• staying home and getting tested when sick

These measures will help to continue to stop the spread of COVID-19. 

For more information on COVID-19 vaccines, visit: OttawaPublicHealth.ca/COVID19Vaccine

Feeling worried or hesitant is completely normal when something is new. Vaccination is a personal choice, and one that most Canadians agree is an important part of maintaining good health and for disease prevention.

Why I am choosing the vaccine

Why I am choosing the vaccine videos are available in French, Arabic, Mandarin, and Somali. 

Will the current COVID-19 vaccines protect against new variants of COVID-19?

The evidence we have now suggests that current vaccines may be effective or partially effective against one or more variants. But more data is still needed. Vaccine makers are looking into how vaccines can be changed to keep them effective against new variants.

Non-variant SARS-CoV2 continues to cause severe illness. This is preventable through vaccination. 

No. None of the COVID-19 vaccines currently approved for use in Canada use the live virus that causes COVID-19. There are several different types of vaccines in development. The goal of each of the vaccines is to teach the immune system how to recognize and fight the virus that causes COVID-19. Sometimes this process can cause symptoms, such as fever. These symptoms are normal and are a sign of the immune response to vaccine.

It usually takes the body a few weeks to build immunity after receiving a vaccine. It is possible that someone could become infected with the COVID-19 virus before or just after getting the vaccine and get sick. This happens because the vaccine has not had enough time to provide protection in the body. Learn more about COVID-19.

Many companies are making vaccines and the COVID-19 vaccines that are approved in Canada are from Pfizer-BioNTech, Moderna, AstraZeneca and Janssen do not contain gelatin or pork products.

Vaccines that may become available later may include gelatin or pork products and as more information becomes available for these, consult with religious leaders about which specific vaccines are recommended. It is important to know there are approved vaccines in Canada that do not contain gelatin or pork products.

Is it true that the COVID-19 vaccines contain elements from a human fetus?

No. Many researchers use what are called ‘cell lines’ to develop vaccines. Cell lines are cultures of human or animal cells that can be grown in a lab for long periods of time. Most cells will eventually stop dividing and die, but some cell lines, called immortal cell lines, never stop dividing. These cell lines are especially useful for vaccine work. The viral-vector vaccines currently approved for use in Canada were produced using cell lines from human embryos that were electively aborted many years ago*. Scientists used these cell lines to grow the harmless virus needed to create an immune response against COVID-19. Cell lines from elective abortions are called fetal cell lines. Fetal cell lines have been used in medicine for years. Many of the vaccines that are widely used today were developed using fetal cell lines. These include some of the vaccines used to prevent rubella, hepatitis A and chickenpox. Although human cell cultures may have been used in the process of developing these vaccines, the vaccines do not contain any human cells or tissue.

Each of the COVID-19 vaccines being used in Canada have been approved and are safe and effective.

*The viral vector vaccines (AstraZeneca and Janssen) used fetal cell lines in the production of the final vaccine product. The mRNA vaccines (Pfizer and Moderna), used fetal cell lines in the research phase but not in the production:

• AstraZeneca uses the HEK-293 cell line for the development, testing and production of the vaccine.
• Janssen (J&J) uses PER.c6 cell line for the development, testing and production of the vaccine. This cell line was developed from retinal cells of an 18-week-old fetus aborted in 1985.
• Pfizer was developed using genetic sequencing on computers without fetal cells. The HEK-293 abortion-related cell line was used in research related to the vaccine. It was not used for testing or the ongoing production.
• Moderna does not need aborted fetal cell lines for production. But, aborted fetal cell line was used in both development and testing in the initial stage.

Can someone who has been vaccinated ‘shed the virus’ and put others at risk?

Vaccinated people do not shed any virus because the vaccines do not contain whole, living viruses. The vaccines also do not cause whole viruses to be created. The current vaccines approved for use in Canada do not contain live SARS-CoV-2 virus.

There are two classes of approved COVID-19 vaccines in Canada: mRNA vaccines, and viral vector-based vaccines.

mRNA vaccines

Both mRNA vaccines approved for use in Canada (Pfizer and Moderna) use synthetic mRNA. Synthetic mRNA is made to contain instructions for the spike protein found on the coronavirus. Once given to someone, the mRNA is delivered to the vaccinated person’s cells. The cell uses this to make copies of this spike protein, not whole viruses, which allow the body’s immune system to recognize and fight the coronavirus.

Viral vector-based vaccines

The COVID-19 viral vector-based vaccines (AstraZeneca and Janssen) use a harmless, weakened adenovirus as a vector (a shell). When the vaccine is made, DNA coding for the SARS-CoV-2 spike protein is put into this adenoviral vector (or shell). The vector acts as a delivery system to bring the SARS-CoV-2 spike protein code to human cells. The vector (not SARS-CoV-2) will enter a cell in the body to deliver the instructions.  Then the instructions from inside the vector use the cell’s machinery to produce the spike protein and bring it to the surface of the cell. A vaccinated person’s immune system will recognize that the protein doesn’t belong there and train the body’s immune system to attack the coronavirus in the future. However, the spike protein doesn’t infect the recipient with SARS-CoV-2. It cannot cause the infection because it is not a whole virus.

Both mRNA COVID-19 and viral vector-based vaccines cannot cause infection with SARS-CoV-2, and therefore cannot cause viral shedding of SARS-CoV-2.

Can getting a COVID-19 vaccine affect menstruation or fertility?

It is not clear if the COVID-19 vaccine can affect your periods. But getting sick with COVID-19 can affect your periods. There was a  study done in Wuhan, China (Chen et al., 2020). It showed that one fifth of patients with confirmed COVID-19 had temporary changes in:

• the length of their menstrual cycle; and
• the amount of their bleeding.

Fertility, the ability to get pregnant, is not affected by vaccines. During the years that someone could get pregnant, precaution should be taken with certain live virus vaccines. This is because of theoretical risk to the fetus, not because fertility could be affected. An example of a live virus vaccine is the measles vaccine. 

The COVID-19 vaccines in use are not live virus vaccines. There is no biological reason to believe that the current COVID-19 vaccines would impact someone’s fertility. The U.S. has safety data of over 35,000 pregnant women who received COVID-19 vaccine. This data has not identified any safety concerns with getting an mRNA vaccine within 30 days of conception. NACI has recommended that you do not need to avoid pregnancy after vaccination with an mRNA vaccine. 

Male fertility: millions of men worldwide have received the COVID-19 vaccines. There is no evidence to date that shows that getting a COVID-19 vaccine could lead to fertility loss. We do know that all vaccines, including the COVID-19 vaccines, can cause a brief fever in some people. Significant fever from any cause (e.g., if you get the flu) may have a temporary impact on sperm count and quality. But, this effect is only temporary. Some studies have shown that if you get COVID-19, it may affect the quality of your sperm. It is unclear how long this effect lasts.  

Studies of COVID-19 vaccines have shown that they are very effective at preventing people from becoming sick with COVID-19. However, right now we do not have enough information to show us how likely it is that someone who has been given a COVID-19 vaccine can develop an asymptomatic (no symptoms) COVID-19 infection and pass it to others.  

While there is early evidence suggesting that the vaccine may also reduce COVID-19 transmission, NACI is recommending that everyone continue to practice public health measures (e.g. wearing a face mask and physical distancing) regardless of whether or not they received a COVID-19 vaccine. More information on the vaccine’s ability to reduce COVID-19 transmission is expected in the near future.  

This means the vaccines will protect those who receive it from getting sick, but it is possible that someone who has been vaccinated could still carry the virus pass the virus on to others, although it would likely be at a much lower rate.  

The reason the COVID-19 vaccine was approved quickly is not because safety standards have changed, it’s because Health Canada shortened the administrative and organizational process of vaccine authorization. The safety requirements in clinical trials for the COVID-19 vaccine were just as strict as the regular process for any other vaccine.

Yes. Those who have previously tested positive for COVID-19 should still be vaccinated and people do not need COVID-19 testing prior to vaccination (NACI, 2021). If you were self-isolating, you may be vaccinated as soon as your self-isolation period is finished. There is no information that suggests that antibodies from a recent SARS-CoV-2 infection would interfere with vaccine efficacy. 

Those who have tested positive for COVID-19 should wait until they have recovered, and public health has told them they no longer need to self-isolate, before getting vaccinated.  

You must complete your isolation before getting a vaccine so that you do not expose others at a vaccination clinic to the virus.  

Vaccines add an extra layer of protection. Most vaccines decrease the circulation and transmission of the diseases against which they provide immunity. However, we still need more real-life data about how the COVID-19 vaccines will impact transmission of COVID-19. For now, it is very important that we continue to follow public health measures to keep each other safe.

All vaccines are reviewed by Health Canada and the National Advisory Committee on Immunization (NACI). They determine who the vaccines are safe and effective for. The Pfizer-BioNTech vaccine is currently approved for individuals 12 years of age and older.

Due to lack of evidence, children under the age of 12 years are not currently eligible for the COVID-19 vaccines. There are vaccine companies that are now studying the vaccine in younger age groups. Health Canada and NACI will review new evidence on vaccine safety and effectiveness. They will use the emerging evidence to update their recommendations.

Yes, it is safe to take the vaccine as long as you are feeling well on the day you are to have your vaccine. You do not need a COVID test in order to get the vaccine. However, it is still important to screen yourself before being vaccinated. Public health measures are in place at clinics to keep you and others safe. Please wear a mask, distance yourself from others and stay home if you or anyone in your household is ill. 

Is it safe for seniors or other high risk groups to go to public vaccination clinics?

Yes. Measures are being taken at vaccine clinics to make sure that the public is safe. It is important that if you are going to get vaccinated, that you screen yourself for COVID-19 first. If you or anyone in your household is not well, or has symptoms of COVID-19, you must stay home.

Vaccine clinics are set up to be as safe as possible. The setup of each clinic will allow for physical distancing.  There will also be a limit on the number of people in a space at one time. Everyone is required to wear a mask while attending a clinic. Staff giving the vaccine will also be wearing Personal Protective Equipment (PPE).

Please note that after getting your vaccine, you will need to stay and sit in the clinic for at least 15 minutes. If you need support during your clinic visit, you can bring a support person with you. 

Symptoms include:

• Shortness of breath
• Chest pain
• Leg swelling
• Persistent abdominal pain
• Neurological symptoms including sudden onset of severe or persistent worsening headaches or blurred vision
• Skin bruising (other than at the site of vaccination) or petechiae

Can I still get a vaccine at a clinic if I have a history of fainting when getting a needle?

Yes. Please let your immunizer at the clinic know that you have a history of fainting during or after getting a vaccine. You will be accommodated by being given your vaccine lying down on a mat. There is an area of the clinic that Is screened off for privacy.

Fainting after a vaccine is not an adverse reaction and can happen to people for different reasons including stress or anxiety.

Please note: the FAQ above refers to fainting only, not a more a severe allergic reaction, such as anaphylaxis. Please be sure to tell your immunization provider if have a history or fainting or a history of severe allergic reactions following vaccination.

What do I do if I or someone I support has a needle phobia or fear but would still like to get a COVID-19 vaccine at a clinic?

No. While experts learn more about the protection that COVID-19 vaccines provide under real-life conditions, it will be important for everyone to continue practicing public health measures to help stop the spread of COVID-19. That means covering your mouth and nose with a mask, washing hands often and never touching your eyes, nose or mouth with unwashed hands, staying at least two metres (six feet) away from others and self-isolating when sick.  

Now that I am fully vaccinated, am I able to have more contact with others, like my family and friends? (can I go see my grandchildren, gather with friends etc.?)

Please refer to Ottawa Public Health’s Be Social Wise webpage for specific guidance on gathering with your loved ones.   

Why would I want to get the COVID-19 vaccine if we are still required to follow public health measures even after vaccination?

The main reason to get vaccinated is to protect your own health. Vaccines add a valuable layer of protection against COVID-19 infection which can lead to severe illness and death. More people vaccinated means fewer COVID-19 infections in the community. This is important in helping to reduce the burden on the health care system. This would mean less people in the hospital, less patients in ICU and more capacity for hospitals to resume surgeries and treatments. 

At this time, we do know that getting the vaccine prevents people from getting seriously ill from COVID-19, but that they could still pass it on to others. What we have learned from other vaccines is when more people are vaccinated and immune, this should eventually mean a higher likelihood of indirect protection to those who are not immune to the disease.  

How long can we expect public health measures to be in place after COVID-19 vaccination in the community?

It is not known at this time. As we know public health measures such as mask wearing, physical distancing and hand washing help to limit the spread of COVID-19. Individual public health measures  will be strongly recommended for as long as they are needed. Measures in place at businesses and schools could be lifted over time depending on levels of community transmission.

No. People with a history of severe allergic reaction to a component of the COVID-19 vaccine should not receive the vaccine. 

Visit the Health Canada web page to learn who should not received the Pfizer-BioNTech, Moderna, AstraZeneca and Janssen COVID-19 vaccines.

American Sign Language - What are the side effects of the COVID-19 vaccines?

The most frequent side effects are injection site pain, fatigue and headache. Some people who got the vaccine in trials also reported muscle pain, chills, joint pain and fever. These symptoms were usually mild or moderate and went away within a few days. These are all expected reactions to vaccines because of the immune response. They are very similar to those reported following the seasonal influenza vaccination.

You can find more information on the side effects for each vaccine here: Pfizer-BioNTech, Moderna, AstraZeneca or Janssen.

No serious safety concerns have been causally linked to COVID-19 vaccines approved in Canada.

If someone experiences an adverse event following immunization, they should report it to a healthcare professional (e.g., family doctor).

An adverse event following immunization (AEFI) is an unwanted or unexpected health effect that happens after someone receives a vaccine, which may or may not be caused by the vaccine.

Healthcare professionals should complete the Adverse Events Following Immunization (AEFI) Form and send it to the local public health unit.

Public health surveillance of AEFIs is important for timely detection of rare vaccine safety issues. For more information visit the OPH page on AEFI reporting.

Expected side effects for each vaccine product are listed on the vaccine product monograph; common side effects could be found under ‘Side effects and risks’.

If I receive the COVID-19 vaccine and experience symptoms afterwards that are similar to COVID-19, do I need to get tested?

Can I get the COVID-19 vaccine if I recently got another vaccine or if I am due for another vaccine?

The National Advisory Committee on Immunization (NACI) was previously recommending that COVID-19 vaccines be given at least 28 days before and 14 days after other vaccines. However, after reviewing the evidence available on COVID-19 vaccines and the data and experience of giving other routine vaccines at the same time or within days of each other, NACI has changed their recommendation.  NACI now recommends that COVID-19 vaccines may be given at the same time as, or before or after other vaccines. This includes live, non-live, adjuvanted, and non-adjuvanted vaccines. There are no specific safety concerns when routine vaccines are given at the same time or within days of each other. Please note that there could be stronger, temporary side effects when a COVID-19 vaccine and another vaccine are given at the same time or within days of each other.

Is it safe to receive a COVID-19 vaccine while pregnant, and if so, which vaccine is recommended?

NACI preferentially recommends that a complete series with an mRNA COVID-19 vaccine be offered to those in the approved age group who are pregnant. The mRNA COVID-19 vaccines approved for use in Canada are the Moderna and Pfizer-BioNTech vaccines. An mRNA vaccine is preferred due to recently published data showing the safety of mRNA vaccines during pregnancy. Also, the treatment of Vaccine-Induced Immune Thrombotic Thrombocytopenia (VITT) during pregnancy can be complex. VITT may occur after getting a viral vector vaccine. If an mRNA vaccine is contraindicated, another approved COVID-19 vaccine should be offered.

NACI recommends that a complete series with a viral vector COVID-19 vaccine may be offered to those 30 years of age and older who are pregnant. It can be offered if:

a) The benefit-risk analysis shows that the benefit of earlier vaccination with the viral vector COVID-19 vaccine outweighs the risk of COVID-19 while waiting for an mRNA COVID-19 vaccine; and

b) The benefits, relative risk and consequences of VITT and COVID-19 are clearly explained to the person. This includes factoring in the estimated waiting time to get an mRNA vaccine as well as other personal public health measures to reduce the risk of COVID-19. Based on an understanding of these risks and benefits, the individual makes an informed decision; and

c) There will be substantial delay to receive an mRNA vaccine;

and a risk assessment deems the benefits outweigh the potential risks for the individual and the fetus.

If you are pregnant, it is important to talk with your health care provider about:

• The emerging evidence on the safety of mRNA COVID-19 vaccines during pregnancy; and
• The limited evidence on the use of viral vector vaccines during pregnancy.

This will help you make an informed decision about the right vaccine for you.

COVID-19 Vaccination: Special Populations - Vaccination in Pregnancy & Breastfeeding Decision-Making Tool for Pregnant Individuals.

Are you looking for more information on the use of COVID-19 vaccines during pregnancy? You can find it by visiting the Society of Obstetricians and Gynaecologists of Canada Statement on COVID-19 Vaccination in Pregnancy.

What should I consider before receiving the vaccine? 

• Wait to get vaccinated if you have a fever or are sick with COVID-19 symptoms. This will help avoid confusing symptoms from other illnesses with vaccine-related adverse events. It also helps to decrease COVID-19 transmission at an immunization clinic
• Are you on long-term anticoagulation therapy? National Advisory Committee on Immunization (NACI) recommendations support that most people can be safely immunized without stopping their anticoagulation (blood thinner) therapy
• If you have a bleeding disorder, NACI recommends that you make sure it is well managed before immunization

• Do you have allergies? The Public Health Agency of Canada (PHAC) recommends that people with a history of serious allergies speak to their healthcare provider before getting a COVID-19 vaccine.
• The Canadian Society of Allergy and Clinical Immunology (CSACI) has a page of COVID-19 Vaccines FAQs which may be helpful (only English version available).
• For a technical discussion of anaphylaxis and allergies, please see contraindications and precautions from the National Advisory Committee on Immunization’s Recommendations on the use of COVID-19 vaccines.
• As an additional reference, see the US Centers for Disease Control and Prevention’s COVID-19 Vaccines for People with Allergies (only English version available).

Can I get vaccinated if I am immunocompromised and or have an autoimmune condition?

NACI recommends that a complete COVID-19 vaccine series with an mRNA COVID-19 vaccine should be offered to those in the approved age group. This includes those who are immunosuppressed due to illness or treatment or who have an autoimmune condition.

If an mRNA vaccine is contraindicated, another approved COVID-19 vaccine should be offered. The mRNA COVID-19 vaccines approved for use in Canada are the Moderna and Pfizer-BioNTech vaccines.  Viral vector vaccines, such as AstraZeneca or Janssen may be offered if:

a) The benefit-risk analysis shows that the benefit of earlier vaccination with the viral vector COVID-19 vaccine outweighs the risk of COVID-19 while waiting for an mRNA COVID-19 vaccine; and

b) The benefits, relative risk and consequences of VITT and COVID-19 for the individual are clearly explained. This includes factoring in the estimated waiting time to get an mRNA vaccine as well as other personal public health measures to reduce the risk of COVID-19. Based on an understanding of these risks and benefits, the individual makes an informed decision; and

c) There will be substantial delay to receive an mRNA vaccine;

If you are immunocompromised it is important to talk with your health care provider. Be sure to talk about the limited evidence on the use of viral vector COVID-19 vaccines in this population. This will help you make an informed decision about the right vaccine for you.

It is possible that those who are immunocompromised may have a decreased immune response to the COVID-19 vaccines. 

Can the medications I take interfere with the effectiveness of the vaccines? Can they cause other side effects after vaccination?

You should talk to your health care provider if you:

• have an autoimmune condition;
• are receiving immunosuppressing therapies; and
• have other specific medical conditions.

Your health care provider may have recommendations about the timing of your COVID-19 vaccine in relation to:

• other vaccines, or
• treatment for autoimmune or immunocompromising conditions.

Before being vaccinated you will be asked some screening questions. You can find these questions here: COVID-19 Vaccine Screening and Consent Form.

Health care providers can find more information here:

• NACI recommendations, and
• Ontario Ministry of Health recommendations on vaccinations for special populations 

The NACI recommendations are updated as new information becomes available. They have sections with information on:

• “Drug interactions”; and
• “Blood products, human immunoglobulin and timing of immunization”.

Have the vaccines been tested on people with a variety of rare conditions?

People who are immunosuppressed may have been excluded from clinical trials for COVID-19 vaccines. People with rare conditions may not be adequately represented in clinical trials for COVID-19 vaccines.

In general, non-live vaccines can be given to individuals who are immunosuppressed.  No safety issues  of concern have been noted to date in the worldwide use of these vaccine products. The vaccines have been tested on thousands of diverse people in many countries before being approved. This is in order to have a good cross-section of society.

Vaccine manufacturing companies report information from clinical trials. This information includes medical conditions of the people who participated. You can view information from clinical COVID-19 vaccine trials. This is a database of privately and publicly funded clinical studies done around the world.

If you have a medical condition, please talk to your health care provider for things to consider. 

Canada has three levels of government: federal, provincial and municipal (or local). Each level of government works together to make sure everyone that wants a COVID-19 vaccine can get one.

The Federal government:

• procures (buys) vaccines on behalf of all jurisdictions
• ensures safe and timely delivery on behalf of, and to, Provinces and Territories
• authorizes safe and effective vaccines for use
• provides scientific guidance on vaccine use
• coordinates surveillance and reporting across Canada for adverse events

The Provincial government:

• decides the policies and processes for vaccine distribution
• coordinates vaccination programs for the populations they serve. This includes deciding on how to sequence doses
• manages, tracks and shares data on coverage and adverse events

The Municipal (local) government: (e.g. City of Ottawa, Ottawa Public Health)

• coordinates local logistics and delivery of vaccines received from the Province
• administers the vaccines to people based on the vaccine rollout plan set out by the Province
• locally determines the need for pop-up and mass vaccination clinics based on guidance from the Province
• based on local need, coordinates outreach for specific population groups 

The COVID-19 situation can be very stressful. It is OK to not be OK.

If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.

Please visit Ottawa Public Health’s Mental Health and COVID-19 page for an extensive list of resources, including a printable version of a Mental Health and COVID-19 Resource List. 

Does Ottawa Public Health have a plan in place for when COVID vaccines are approved for children 5-11 years of age?

Ottawa Public Health (OPH) is planning for the rollout of COVID vaccinations for children 5-11 years of age in consultation with various stakeholders. OPH has engaged with Kids Come First, an important partner concerning children in Ottawa. Kids Come First includes over 60 organizations, family and youth partners, nearly 1,100 physicians, and thousands of individuals including children, youth and families.

OPH has explored different scenarios, which are contingent on the timing of the vaccine approval and timelines for implementation are still to be finalized. Scenarios include options to increase staffing and clinic locations for OPH vaccine clinics while using the best strategies to reach and communicate with children and their families about their options to get vaccinated. There are approximately 77,000 children in the 5-11 age group in Ottawa. OPH has developed several resources to support families with vaccinating this age group.