COVID-19 Vaccine

Second dose information

The Province of Ontario has announced that high-risk health care workers will be eligible to receive their second dose of the COVID-19 vaccine earlier than the extended four-month interval. The City of Ottawa and Ottawa Public Health currently have no information about how this group can book their vaccine appointments for second doses, but will announce those details as soon as they are known.

Vaccine appointments scheduled via Ottawa Public Health:

As per provincial guidelines, currently Ottawa Public Health is only booking second doses for First Nations, Inuit and Métis community members and certain individuals with immunocompromising conditions and those on immunosuppressive therapies. If you have received your first dose and you are eligible for a shorter second dose interval, call Ottawa Public Health at 613-691-5505 to book your second vaccination appointment. Other residents are asked to not call OPH at this time to try to book a second appointment as we do not have these available and the phone lines are experiencing very high call volumes. 

The Province amended its recommendations with respect to the second dose interval for certain individuals with immunocompromising conditions and those on immunosuppressive therapies. Specifically: transplant recipients and individuals with malignant hematologic disorders and non-hematologic malignant solid tumors receiving active treatment (excluding individuals receiving solely hormonal or radiation therapy). Please refer to the Ministry of Health’s Vaccine Clinical Advisory Group (VCAG) Recommendations on Exceptions to Extended Dose Intervals for COVID-19 vaccines document.

If you have received your first dose through a pharmacy or primary care provider and do not have an appointment for your second dose, you must contact them directly.

When second dose appointments are available to be booked at our clinics, the City will undertake a broad communications plan to advise the public through PSAs, City of Ottawa’s COVID-19 Vaccine e-subscription, City and OPH website updates, social media as well as other news media sources, similar to the communications done to advise when residents are eligible for their first appointment. We encourage residents to sign up for the e-newsletter to ensure they receive updates, or if they are not online to please ask a family member, neighbour or friend to sign up and let them know when second dose appointments can be booked. 

Vaccine appointment scheduled via provincial booking system:

Individuals who use the provincial booking system are asked to schedule their first and second doses when they make appointments.

Read our frequently asked questions about COVID-19 vaccination.

Community clinics

Individuals served:

• Adults 50 years of age and older - Book appointment
• Adults 18 years of age and older in “hot spots” including postal codes starting with K1T, K1V and K2V. - Book appointment
• Clients who are pregnant - Book appointment
• Patient and non-patient facing health care workers - Book appointment
• People with highest risk health conditions and their caregivers - Book appointment
  
  • Organ transplant recipients
  • Hematopoietic stem cell transplant recipients (bone marrow transplant)
  • Neurological diseases that impact breathing (for example, motor neuron disease, myasthenia gravis, multiple sclerosis)
  • Haematological malignancy diagnosed within the last year
  • Kidney disease with estimated glomerular filtration rate (eGFR) under 30
  • Pregnancy
  • One essential caregiver for individuals with the conditions in this category who require regular and sustained assistance with personal care or activities of daily living
• People with high risk health conditions and their caregivers - Book appointment
  • Obesity (BMI over 40)
  • Other treatments causing immunosuppression (for example, chemotherapy, immunity-weakening medications)
  • Intellectual or developmental disabilities (for example, Down Syndrome)
  • One essential caregiver for individuals with the conditions in this category who require regular and sustained assistance with personal care or activities of daily living
• People with at risk health conditions - Book appointment
  • Immune deficiencies and autoimmune disorders
  • Stroke and cerebrovascular disease
  • Dementia
  • Diabetes
  • Liver disease
  • All other cancers
  • Respiratory diseases, such as asthma, bronchitis, pneumonia, pleurisy
  • Spleen problems, such as asplenia
  • Heart disease
  • Hypertension with end organ damage
  • Diagnosed mental disorder
  • Substance use disorders
  • Sickle cell disease
  • Thalassemia
  • Immunocompromising health conditions
  • Other disabilities requiring direct support care in the community
• Group 1 of essential workers who cannot work from home - Book appointment
  
  • Remaining elementary and secondary school workers (including educators, custodial, school bus drivers, administrative staff)
  • Workers responding to critical events (including police, fire, special constables, children’s aid society workers, emergency management, critical infrastructure restoration workers)
  • Enforcement, inspection and compliance roles (including by-law enforcement, building inspectors, food inspectors, animal welfare inspectors, border inspection officers, labour inspectors, WSIB field workers)
  • Remaining individuals working in licensed childcare settings (including all licensees, employees and students on educational placements who interact directly with children in licensed childcare centres and in authorized recreation and skill building programs, licensed home child care and in-home service providers, employees of home child care agencies)
  • Foster care agenda workers (including customary care providers)
  • Food manufacturing and distribution workers
  • Agriculture and farm workers
  • Funeral, crematorium and cemetery workers
• Group 2 of essential workers who cannot work from home - Book appointment
  • Essential and critical retail workers (including grocery, foodbank, pharmacy, ServiceOntario, ServiceCanada, Passport Canada, wholesalers and general goods, restaurant, LCBO workers)
  • Workers in manufacturing industries directly involved in supporting the COVID-19covid 19 response, construction (including infrastructure) and other essential businesses and services where facilities are at heightened risk for COVID-19covid 19 outbreaks and spread
  • Social workers and social services staff who provide in-person client services (including youth justice workers, Ontario Works and Ontario Disability Support Program case workers)
  • Courts and justice system workers (including probation and parole workers)
  • Transportation, warehousing and distribution workers (including public transit workers, truck drivers supporting essential services, marine and rail cargo and maintenance, highway maintenance)
  • Electricity (including system operations, generation, transmission, distribution and storage workers)
  • Communications infrastructure workers (including cellular, satellite, landline, internet, public safety radio)
  • Water and wastewater management workers
  • Financial services workers (bank branch staff)
  • Veterinarians and veterinary teams
  • Waste management workers
  • Oil and petroleum workers (including petroleum refineries, crude oil and petroleum storage, transmission and distribution, retail sale of fuel)
  • Natural gas and propane gas workers (including compression, storage, transmission and distribution of natural gas and propane)
  • Mine workers (including those needed to ensure the continued operation of active mines)
  • Uranium processing workers (those working in the refining and conversion of uranium and fabrication of fuel for nuclear power plants)

Addresses:

Please note: Some of the community clinics are now open but more can be operational within 72 hours in the event large amounts of vaccines become available.

Eva James Memorial Centre

65 Stonehaven Drive

Horticulture Building (Opening soon)

1525 Princess Patricia Way

Nepean Sportsplex

1701 Woodroffe Avenue

Ottawa City Hall

110 Laurier Avenue West

Queensway Carleton Hospital

3045 Baseline Rd

Ruddy Family YMCA-YWCA

265 Centrum Blvd 

St-Laurent Complex

525 Côté Street

The Ottawa Hospital - Civic Campus

1053 Carling Ave

Additional information:

Timelines for opening all community clinics will depend on vaccine supply and the remaining community clinics will be opened as supply increases. Once fully operational, these community clinics will operate from 8:00 a.m. to 10:00 p.m., seven days a week and have the capacity to administer a total of nearly 11,000 immunizations per day.

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health)
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination

• If you require additional disability-related accommodations, please fill out this COVID-19 Vaccine accessibility assessment form at least 48 hours in advance of your appointment. With less than 48 hours, Ottawa Public Health will strive to meet all accommodation needs, however, may not be able meet all requirements. Should you need assistance in completing the accommodation request form, please contact Ottawa Public Health at 613-691-5505.

How to cancel your appointment:

If your vaccine appointment was booked through the Province, and if you not yet received your first dose you may cancel your appointment by following the steps outlined in the confirmation email you received at the time you made your appointment. Otherwise, you may do-so by calling 1-833-943-3900.

Pop-up clinics

Individuals served:

• Adults receiving chronic home health care - Check eligibility and book appointment. You can also call 613-691-5505.

• Adults 50 years of age and older - Book appointment 

• Anyone 18 and over in the following neighbourhoods - Book appointment
  • Ledbury-Heron Gate-Ridgemont
  • Emerald Woods - Sawmill Creek
  • Hunt Club East-Western Community
  • Greenboro East
• Anyone 18 and over in high priority neighbourhoods (see list below)

Ottawa Public Health is working with community partners, including community health and resource centres to hold pop-up COVID-19 vaccine clinics for people 18 years of age and older (born in 2003 or before) who live in specific areas of certain high priority neighbourhoods. Eligible residents will be notified of clinic and registration options through a targeted approach which may include door-to-door outreach, multilingual posters in the neighbourhood, and e-mails. At this time, these pop-up clinics are not advertised widely to the greater public as the intent is to reach individuals in specified areas.  There is no phone-in or online option to book at this time and there may not be any walk-up availability.

Residents attending these clinics must provide proof of address in the selected neighbourhood. If there are cancellations, missed appointments or extra doses available, this information will be shared through targeted channels, including social media through the City of Ottawa and Ottawa Public Health on Twitter and Facebook.  

If you live outside of a specific high priority area that is hosting a pop-up clinic, check on this page to see if you are eligible to receive a COVID-19 vaccine and how to make an appointment at a clinic where you are eligible. More clinics will be added based on vaccine supply.

• High priority neighbourhoods:
• Bayshore-Belltown
• Britannia Village
• Carleton Heights - Rideauview
• Carlington
• Carson Groves-Carson Meadows
• Hawthorne Meadows - Sheffield Glen
• Hunt Club Park
• Lowertown - ByWard Market
• Manor Park
• Overbrook-McArthur
• Parkwood Hills - Stewart Farm
• Riverview 
• Sandy Hill 
• Vanier North
• Vanier South
• West Centretown
• Whitehaven - Queensway Terrace North

Additional information:

Timelines for opening all community clinics will depend on vaccine supply and the remaining community clinics will be opened as supply increases. Once fully operational, these community clinics will operate from 8:00 a.m. to 10:00 p.m., seven days a week and have the capacity to administer a total of nearly 11,000 immunizations per day.

Addresses:

AMA Community Centre

1216 Hunt Club Road 

Overbrook Community Centre

33 Quill Street 

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health)
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination

• If you require additional disability-related accommodations, please fill out this COVID-19 Vaccine accessibility assessment form at least 48 hours in advance of your appointment. With less than 48 hours, Ottawa Public Health will strive to meet all accommodation needs, however, may not be able meet all requirements. Should you need assistance in completing the accommodation request form, please contact Ottawa Public Health at 613-691-5505.

How to cancel your appointment:

People who booked COVID-19 vaccine appointments with Ottawa Public Health by phone and who now wish to cancel can do so by calling 613-691-5505.

If vaccine appointments were booked through the Province, and if they have not yet received their first dose they may cancel their appointment by following the steps outlined in the confirmation email they received at the time they made their appointment. Otherwise, they may do-so by calling 1-833-943-3900. If appointments were booked through pharmacies or other health care providers, residents would need to cancel their appointment through them.

Faith leaders clinics

Individuals served:

• Faith leaders

Addresses:

Location for vaccine appointment confirmed during appointment booking process. Vaccination appointment may take place at the following locations.

Ottawa Hospital - Civic Campus

1053 Carling Avenue, Ottawa

Queensway Carleton Hospital

3045 Baseline Road, Ottawa, ON 

 Vaccination offered: 

Pfizer-BioNtech and/or Moderna

Check eligibility and complete pre-registration form

Please do NOT call Ottawa Public Health, pre-registration is done online.

What to expect following pre-registration:

• Each person who completes the pre-registration form will be sequenced according to risk and priority. You will receive an email or phone call with booking information when an appointment is available. The process could take weeks depending on sequencing so we ask for your patience.

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health)
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination

Long-term care and retirement home clinics

Individuals served:

• Staff and caregivers in designated retirement homes. - Pre-book appointment

• Residents in all retirement homes. - Pre-book appointment

• Staff, caregivers and residents in all long-term care homes. - Pre-book appointment

Addresses:

Location for vaccine appointment confirmed during appointment booking process. Vaccination appointment may take place at the following locations.

Ottawa Hospital - Civic Campus

1053 Carling Avenue, Ottawa

Queensway Carleton Hospital

3045 Baseline Road, Ottawa, ON 

On-site at retirement homes or long-term care homes.

Vaccination offered: 

Pfizer-BioNtech and/or Moderna

After completing and submitting this form, a member of The Ottawa Hospital vaccine booking team will be in contact with you to schedule your appointment time and date 

Do not contact the Ottawa Hospital or Ottawa Public Health  for your appointment. Once the form is completed and submitted, an appointment will be confirmed over the phone. 

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health)
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination

First nation, Inuit and Métis clinics

Individuals served:

• First Nation, Inuit and Métis community members who are aged 16 and older are currently eligible for vaccination.

You will be asked to provide proof of Indigenous identity/status. Examples include:

• Status Card
• Inuit Beneficiary Card
• Métis Card
• 60s Scoop Acceptance Letter

Addresse:

St-Laurent Complex 

525 Côté Street, Ottawa

Vaccination offered: 

Pfizer-BioNtech and/or Moderna

How to book an appointment for First Nations, Inuit and Métis community members:

Call 613-691-5505 to book an appointment

The phoneline will be open:

Monday to Friday             7:30 am to 6:00 pm

Saturday to Sunday         8:30 am to 4:00 pm

How to book an appointment for Inuit community members:

Call 613-740-0999 to book an appointment

The phoneline will be open:

Monday to Friday             7:30 am to 6:00 pm

Saturday to Sunday         8:30 am to 4:00 pm

Additional information: 

Ottawa Public Health is partnering with Wabano Centre for Aboriginal Health to provide a COVID-19 vaccination clinic for First Nation, Inuit and Métis community members.

Akausivik Inuit Family Health Team is providing vaccinations for Inuit.

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health)
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination
• If you require additional disability-related accommodations, please fill out this COVID-19 Vaccine accessibility assessment form at least 48 hours in advance of your appointment. With less than 48 hours, Ottawa Public Health will strive to meet all accommodation needs, however, may not be able meet all requirements. Should you need assistance in completing the accommodation request form, please contact Ottawa Public Health at 613-691-5505.

How to cancel your appointment:

People who booked COVID-19 vaccine appointments with Ottawa Public Health by phone and who now wish to cancel can do so by calling 613-691-5505.

If vaccine appointments were booked through the Province, and if they have not yet received their first dose they may cancel their appointment by following the steps outlined in the confirmation email they received at the time they made their appointment. Otherwise, they may do-so by calling 1-833-943-3900. If appointments were booked through pharmacies or other health care providers, residents would need to cancel their appointment through them.

Vaccine in select pharmacies 

Individuals served:

• Adults 18 years of age or older (Moderna) 

Find a list of participating pharmacies online and contact the pharmacy for a vaccine.

Addresses:

Various locations

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health) 
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination

Additional information:

The Province of Ontario has announced that pharmacies in Ottawa will provide COVID-19 AstraZeneca vaccinations to residents of Ottawa age 40 and older. Please see the Province of Ontario website for more information.

These vaccinations are separate from Ottawa Public Health and the City of Ottawa’s vaccination roll-out. Please call the participating pharmacies directly to book or call the Province of Ontario Vaccination Information Line at 1-888-999-6488 (TTY 1-866-797-0007) for more information.

Individuals served:

• People who work or live in a congregate living settings. A congregate setting refers to a range of facilities where people (most or all of whom are not related) live or stay overnight and use shared spaces (e.g., common sleeping areas, bathrooms, kitchens) including:
  • Shelters
  • Group homes
  • Correctional facilities
  • Children or youth residential settings
• Residents in congregate settings
  • Residents of congregate settings will be contacted by the home / setting in which they live for next steps on how they are to be vaccinated.
• Workers in congregate settings

Check eligibility and book appointment

Please do NOT call Ottawa Public Health, pre-registration is done online.

Please use these steps to register as a worker of congregate settings with the tool above:

Select Yes to the “Is the person you are registering an eligible healthcare worker?” question

Choose Congregate Setting to the “Please select the setting the person you are registering works in” question

Select the role that best describes your work

Choose Continue to finish the form

Addresses:

Location for vaccine appointment confirmed during appointment booking process. Vaccination appointment may take place at the following locations

Ottawa Hospital - Civic Campus

• 1053 Carling Avenue, Ottawa

Queensway Carleton Hospital

• 3045 Baseline Road, Ottawa, ON

What to expect following pre-registration:

Each person who completes the pre-registration form will be sequenced according to risk and priority. You will receive an email or phone call with booking information when an appointment is available. The process could take weeks depending on sequencing so we ask for your patience.

Vaccination offered:

Pfizer-BioNtech and/or Moderna

How to prepare for vaccination:

• What you need to know about your COVID-19 vaccine appointment (Ministry of Health)
• After your COVID-19 vaccine (Ministry of Health)
• Read our frequently asked questions about COVID-19 vaccination