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Please read our frequently asked questions about COVID-19 vaccination and do not hesitate to call us at 613-580-6744 to speak to a public health nurse who can answer your questions and support you with your COVID-19 vaccination.
Who can receive the vaccine
Who can receive a COVID-19 vaccine?
• Everyone six months or older at the time of their appointment is currently eligible to receive a COVID-19 vaccine.
• All residents are encouraged to get vaccinated as soon as they can, and to receive further doses as soon as they are eligible to ensure maximum protection against COVID-19.
How can individuals access the Novavax (Nuvaxovid) COVID-19 vaccine?
A ‘three-dose’ primary series refers to a series of three doses of the COVID-19 vaccine to make up a primary series offered to those who are immunocompromised or vulnerable. A third dose is added to the standard two-dose “primary vaccine series” to improve the immune response and establish an adequate level of protection for those who did not develop immunity or did not develop an optimal immune response after a 2-dose primary series. Some individuals who are immunocompromised can get a third dose of the COVID-19 vaccine eight weeks after their second dose as part of an extended primary series. Note that in some cases the interval may be shortened as advised by your health care provider or specialist. Please see COVID-19 Vaccine Guidance (gov.on.ca) for more information on eligibility for a three-dose primary series. The third dose of vaccine will be given at least two months (eight weeks) after the second dose. Ottawa residents who meet these criteria must present one of the following to receive their third dose:
A letter from their specialist or hospital program; or
Current prescription package, label or pharmacy receipt of an immunosuppressant medication listed by the Ontario government. The prescription must clearly label: patient name, name of medication, date of dispensing, and name of prescribing doctor.
Who can receive a booster?
Vaccination and practising public health measures like masking, avoiding gatherings, and staying homewhen sick, remain our strongest defense against COVID-19.
OPH recommends booster doses of COVID-19 vaccine for those who are eligible. Use the provincial Booster Dose Eligibility Tool to find out if you are eligible.
Booster eligibility:
Booster doses of an mRNA COVID-19 vaccine are recommended in Ontario for anyone aged 5 years and older if at least 168 days (approximately six months) have passed since their previous dose or COVID-19 infection.
Individuals must be at least five years old on the day they receive the vaccine.
Children aged 5 to 11 years are only eligible for one booster dose following the primary series, at this time. They will receive the Pediatric Pfizer-BioNTech vaccine.
As of October 17, 2022, all Ontarians aged 12 years and older are eligible for a bivalent COVID-19 booster dose.
Individuals can receive the bivalent booster at the recommended interval of at least six months from their previous dose, regardless of how many boosters they have already received.
Individuals may choose to receive a booster dose as early as three months (84 days) after their previous dose with informed consent.
As per the National Advisory Committee on Immunization, longer intervals between doses has shown to result in better immune response and somewhat better vaccine effectiveness than shorter intervals. Consult your health care provider for individual recommendations and to assess personal risks and benefits of receiving vaccination earlier.
Residents are encouraged to make an appointment or drop-in to one of the community clinics.
Eligible individuals can book an appointment through the COVID-19 vaccination portal or by calling the Provincial Vaccine Contact Centre at 1-833-943-3900.
Appointments can also be made with local pharmacies. Some primary care physicians are also providing booster doses.
The National Advisory Committee on Immunization (NACI) recommends that all individuals 65 years of age and older and individuals 12 years of age and older who are at increased risk of severe illness from COVID-19 should be offered a fall COVID-19 vaccine booster dose, regardless of the number of booster doses previously received. All other individuals 12 to 64 years of age may be offered a fall COVID-19 vaccine booster dose, regardless of the number of booster doses previously received.
Ottawa Public Health strongly recommends that the following vulnerable groups book a bivalent COVID-19 booster appointment as soon as possible (at the shortened interval of three months) to protect themselves this fall as more people spend time indoors:
individuals aged 65 and over;
residents of long-term care homes, retirement homes, Elder Care Lodges and individuals living in other congregate settings that provide assisted-living and health services;
First Nation, Inuit and Métis individuals and their non-Indigenous household members aged 18 and over;
Individuals 12 years of age and older with an underlying medical condition that places them at high risk of severe COVID-19 including moderately to severely immunocompromised individuals;
You can use the online provincial booking system or call the Provincial booking system at 1-833-943-3900 (TTY 1-866-797-0007) to schedule an appointment at your local community clinic. The vaccination clinic locations in Ottawa were selected with accessibility being the main consideration.
COVID-19 vaccination for children is ongoing in Ottawa
Everyone aged six months or older at the time of their appointment is currently eligible to receive a COVID-19 vaccine. For the latest news, visit our COVID-19 vaccination and children web page.
Vaccine locations in Ottawa
If you are looking for more information before getting the COVID-19 vaccine, our clinic staff are always happy to answer your questions. Come chat with us at any community clinic!
Community clinics
Residents are encouraged to make an appointment as drop-in availability will be limited at community vaccine clinics.
Please note: Masks are required at all Ottawa Public Health Vaccination clinics.
• All residents are encouraged to get vaccinated as soon as they can, and to receive further doses as soon as they are eligible to ensure maximum protection against COVID-19.
How can individuals access the Novavax (Nuvaxovid) COVID-19 vaccine?
A ‘three-dose’ primary series refers to a series of three doses of the COVID-19 vaccine to make up a primary series offered to those who are immunocompromised or vulnerable. A third dose is added to the standard two-dose “primary vaccine series” to improve the immune response and establish an adequate level of protection for those who did not develop immunity or did not develop an optimal immune response after a 2-dose primary series. Some individuals who are immunocompromised can get a third dose of the COVID-19 vaccine eight weeks after their second dose as part of an extended primary series. Note that in some cases the interval may be shortened as advised by your health care provider or specialist. Please see COVID-19 Vaccine Guidance (gov.on.ca) for more information on eligibility for a three-dose primary series. The third dose of vaccine will be given at least two months (eight weeks) after the second dose. Ottawa residents who meet these criteria must present one of the following to receive their third dose:
A letter from their specialist or hospital program; or
Current prescription package, label or pharmacy receipt of an immunosuppressant medication listed by the Ontario government. The prescription must clearly label: patient name, name of medication, date of dispensing, and name of prescribing doctor.
Who can receive a booster?
Vaccination and practising public health measures like masking, avoiding gatherings, and staying homewhen sick, remain our strongest defense against COVID-19.
OPH recommends booster doses of COVID-19 vaccine for those who are eligible. Use the provincial Booster Dose Eligibility Tool to find out if you are eligible.
Booster eligibility:
Booster doses of an mRNA COVID-19 vaccine are recommended in Ontario for anyone aged 5 years and older if at least 168 days (approximately six months) have passed since their previous dose or COVID-19 infection.
Individuals must be at least five years old on the day they receive the vaccine.
Children aged 5 to 11 years are only eligible for one booster dose following the primary series, at this time. They will receive the Pediatric Pfizer-BioNTech vaccine.
As of October 17, 2022, all Ontarians aged 12 years and older are eligible for a bivalent COVID-19 booster dose.
Individuals can receive the bivalent booster at the recommended interval of at least six months from their previous dose, regardless of how many boosters they have already received.
Individuals may choose to receive a booster dose as early as three months (84 days) after their previous dose with informed consent.
As per the National Advisory Committee on Immunization, longer intervals between doses has shown to result in better immune response and somewhat better vaccine effectiveness than shorter intervals. Consult your health care provider for individual recommendations and to assess personal risks and benefits of receiving vaccination earlier.
Residents are encouraged to make an appointment or drop-in to one of the community clinics.
Eligible individuals can book an appointment through the COVID-19 vaccination portal or by calling the Provincial Vaccine Contact Centre at 1-833-943-3900.
Appointments can also be made with local pharmacies. Some primary care physicians are also providing booster doses.
The National Advisory Committee on Immunization (NACI) recommends that all individuals 65 years of age and older and individuals 12 years of age and older who are at increased risk of severe illness from COVID-19 should be offered a fall COVID-19 vaccine booster dose, regardless of the number of booster doses previously received. All other individuals 12 to 64 years of age may be offered a fall COVID-19 vaccine booster dose, regardless of the number of booster doses previously received.
Ottawa Public Health strongly recommends that the following vulnerable groups book a bivalent COVID-19 booster appointment as soon as possible (at the shortened interval of three months) to protect themselves this fall as more people spend time indoors:
individuals aged 65 and over;
residents of long-term care homes, retirement homes, Elder Care Lodges and individuals living in other congregate settings that provide assisted-living and health services;
First Nation, Inuit and Métis individuals and their non-Indigenous household members aged 18 and over;
Individuals 12 years of age and older with an underlying medical condition that places them at high risk of severe COVID-19 including moderately to severely immunocompromised individuals;
Important: You may receive a different mRNA vaccine for your second dose depending on vaccine supply and availability. Interchanging mRNA vaccines is safe and effective and the priority is to receive two doses of a vaccine to complete the series and be fully protected.
Please note:
You must be five years or older to get the Pfizer-BioNTech Comirnaty vaccine
You must be six months or older on the day of your appointment to get a Moderna Spikevax vaccine
There is a pediatric dose of the Moderna Spikevax vaccine available for children six months to five years
Additional information:
When you book your appointments through the provincial booking system, you will receive a confirmation code. Please bring this code with you when you go to your appointments. If you do not have a confirmation code, your appointments were not successfully completed. Please revisit the provincial booking system or call 1-833-943-3900 to book your appointments and receive your confirmation code.
If you require additional disability-related accommodations, please fill out this COVID-19 Vaccine accessibility assessment format least 48 hours in advance of your appointment. With less than 48 hours, Ottawa Public Healthwill strive to meet all accommodation needs, however, may not be able meet all requirements.Should you need assistance in completing the accommodation request form, please contact Ottawa Public Health at 613-691-5505.
To align with Public Health Ontario guidance, the chairs in our waiting areas are cleaned and disinfected on a regular basis throughout the day. More information can be found at Public Health Ontario.
How to cancel your appointment:
If your vaccine appointment was booked through the Province, you may cancel your appointment by following the steps outlined in the confirmation email you received at the time you made your appointment or use this link. Otherwise, you may do-so by calling 1-833-943-3900.
6 months to under 12 years COVID-19 Vaccination Clinics
Six months to under 12 years COVID-19 Vaccination Clinics
Clinic
Address
Hours of operation
Orléans Client Service Centre
255 Centrum Boulevard
Friday November 25, 2022: 9:45 am to 4:10 pm
Wednesday November 30, 2022: 12:45 to 7:10 pm
Friday December 9, 2022: 9:45 am to 4:10 pm
Wednesday December 14, 2022: 12:45 to 7:10pm
Friday December 23, 2022: 9:45 am to 4:10 pm
The Ottawa Birth and Wellness Centre
2260 Walkley Road
Friday November 25, 2022: 9:45 am to 4:10 pm
Thursday December 1, 2022: 12:45 am to 7:10 pm
Wednesday December 7, 2022: 12:45 to 7:10pm
Saturday December 17, 2022: 9:45 am to 4:10 pm
Thursday December 22, 2022: 12:45 am to 7:10 pm
Kanata Seniors Centre
2500 Campeau Drive
Saturday November 26, 2022: 9:45 am to 4:10 pm
Thursday December 8, 2022: 12:45 to 7:10 pm
Saturday December 17, 2022: 9:45 am to 4:10 pm
Tom Brown Arena
141 Bayview Road
Thursday December 8, 2022: 12:45 am to 7:10 pm
West Carleton Community Complex
5670 Carp Road (Kinburn)
Saturday December 3, 2022: 9:45 am to 4:10 pm
Friday December 16, 2022: 9:45 am to 4:10 pm
J.H Putman
2051 Bel-Air Drive
Friday November 25, 2022: 9:45 am to 4:10 pm
Saturday November 26, 2022: 9:45 am to 4:10 pm
Tuesday November 29, 2022: 12:45 to 7:10 pm
Thursday December 1, 2022: 12:45 to 7:10 pm
Friday December 2, 2022: 9:45 am to 4:10 pm
Tuesday December 6, 2022: 12:45 to 7:10 pm
Saturday December 10, 2022: 9:45 am to 4:10 pm
Tuesday December 13, 2022: 12:45 to 7:10 pm
Thursday December 15, 2022: 12:45 to 7:10 pm
Tuesday December 20, 2022: 12:45 am to 7:10 pm
Wednesday December 21, 2022: 12:45 am to 7:10 pm
Switch Health bivalent COVID-19 vaccination clinics
Two Bio-Test Laboratory locations in Ottawa are offering the bivalent COVID-19 vaccine booster for all eligible residents, by appointment only. For additional information and to book an appointment visit the Switch Health website. Please enter “Ottawa” in the search bar to access these clinics and book an appointment.
Bells Corners
Bio-Test Laboratory
2006 Robertson Road Hours of Operation: Monday to Friday: 8 am to 4pm Smyth Medical Centre
Bio-Test Laboratory
1929 Russell Road, Suite 102 Hours of Operation: Monday to Friday: 8 am to 4pm
Kids Come First Health Team vaccination clinics
CHEO is working with its Kids Come First Health Team partners, including Ottawa Public Health, physicians and families to help vaccinate as many children as possible.
PLEASE NOTE: Masks are required at all Ottawa Public Health Vaccination clinics.
Individuals served:
The Kids Come First Health Team will be holding vaccination clinics at CHEO for children six months to 11 years old who cannot attend a community vaccination clinic. Reasons a child may have difficulty receiving their vaccination in the community include:
being immunocompromised
having medical complexities or technology dependency that make it difficult to attend a clinic in the community (e.g. tracheostomy, ventilator, uncontrolled seizure disorder)
having a condition that makes it challenging to be in crowded spaces (e.g. anxiety, autism)
other medical reasons that are not listed above, but make it challenging for the child to be vaccinated in the community
The clinic will be open to eligible children and their household members.
If your six months to 11 year old child meets the criteria above, we encourage you to pre-register for their COVID-19 vaccine through the Kids Come First Health Team’s upcoming vaccination clinics.
Please note, that pre-registration does not mean you are booking an appointment.
Mobile clinics are intended to help reduce barriers for residents who would like to receive the vaccine by working with community leaders to provide comfortable, convenient and easily accessible options for vaccination. This is just one more initiative to help ensure that anyone aged five or older in Ottawa, who wants the COVID-19 vaccine, can get vaccinated.
Organizations serving vulnerable populations, congregate care settings, and/or organizations willing to support a clinic for residents experiencing barriers can reach out by:
Calling 613-691-5505 for assistance in completing the form.
Based on your group’s needs, Ottawa Public Health will coordinate the planning and can set up a mobile team, assist in promotion of your mobile vaccine clinic, and even help answer questions about the COVID-19 vaccines. Services can be provided in a variety of languages. A limited number of mobile clinics are available Tuesdays through Saturdays where residents can access the vaccine with no appointment.
PLEASE NOTE: Masks are required at all Ottawa Public Health Vaccination clinics.
Mobile Pop-Up Vaccination Clinics
Community Clinic
Address
Hours of Operation
None scheduled at this time
Neighbourhood Health and Wellness Hubs
Public health neighbourhood health and wellness hubs are vaccination locations with Public Health Nurses available to answer questions, provide COVID-19 vaccine information, and COVID-19 vaccinations. Hubs are intended for those living in the surrounding area to receive a first, second or booster dose of COVID-19 vaccine, including for children aged six months and older. No appointment is needed to receive a vaccine or to speak with a Public Health nurse about COVID-19 vaccines.
PLEASE NOTE:Masks are required at all Ottawa Public Health Vaccination clinics.
Location and hours of the Neighbourhood Health and Wellness Hubs
Location
Hours of operation
Centretown
In collaboration with the Community and Social Services Department (CSSD) Community Service Hub
370 Catherine St
Wednesday and Friday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Heatherington
Albion-Heatherington Recreation Centre
1560 Heatherington Road
Tuesday to Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Ledbury Pavilion
1250 Ledbury Avenue
Saturday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Bayshore
Bayshore Field House
175 Woodridge Crescent
Tuesday to Thursday from 11 am to 5 pm (Closed 1:30 to 2:30 pm)
Friday and Saturday from 10 am to 4 pm (Closed 12:30 to 1:30)
AMA Community Centre
1216 Hunt Club Road
Note: Use side entrance
Tuesday to Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Hunt Club - Riverside Park
Hunt Club-Riverside Park Community Centre
3320 Paul Anka Drive
Tuesday and Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Caldwell
Bellevue Communtiy Centre
1475 Caldwell Avenue
Closed December 2 and 16, 2022
Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Friday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Greenboro
Greenboro Library
363 Lorry Greenberg Drive
Tuesday and Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Wednesday, Friday and Saturday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
ACB Wellness Centre
African, Caribbean and Black Wellness Resource Centre
610 Donald Street
Wednesday from 1 to 4 pm
Saturday from 11 am to 2 pm
St. Laurent-Overbrook
Rideau High School
815 St. Laurent Boulevard
Tuesday and Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Wednesday, Friday and Saturday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Vanier South
Canadian Mental Health Association, Ottawa (CMHAO)
311 McArthur Avenue
Tuesday and Wednesday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Friday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Parkwood Hills
Emerald Plaza Library
1547 Merivale Road
Tuesday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Wednesday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Friday from 1 to 4:30 pm
Saturday from 10 am 4 pm (Closed 12:30 to 1:30 pm)
Elmvale Acres
St Aidan’s Anglican Church
934 Hamlet Road
Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
Friday from 10 am to 4 pm (Closed 12:30 to 1:30 pm)
Lowertown
Jules Morin Fieldhouse
400 Clarence Street, East
(Beside the outdoor rink, in the park)
Tuesday and Thursday from 1 to 7 pm (Closed 3:30 to 4:30 pm)
First Nations, Inuit and Métis Clinics
The fall booster dose is available to First Nation, Inuit and Métis individuals and their non-Indigenous household members 12 years and older.
Optimal Interval (waiting period): At least six months (168 days) since your last booster dose.
Minimum Interval: At least three months (84 days) since your last booster dose.
Note: Waiting the optimal interval between doses has been shown to result in a better immune response and vaccine effectiveness. However, with informed consent, you can choose to get your vaccine after the minimum waiting period
Booster doses are available to everyone 12 years and older who meet the eligibility requirements.
Following their primary series, a booster dose is available to anyone 5 years of age and older who meet the eligibility requirements.
PLEASE NOTE:Masks are required at all Ottawa Public Health Vaccination clinics.
People who were vaccinated at Akausivik received a paper receipt. Paper receipts are valid proof of vaccination, but if you travel, you may be asked for an electronic vaccine certificate. Akausivik is reaching out to all of their clients to provide updated information about COVax and assist those who want to be recorded in COVax to get a QR code. To get a COVax receipt, please contact Akausivik Inuit Family Health Team at 613-740-0999, by email generalinfo@aifht.ca or visit their website for more information
If you require additional disability-related accommodations, please fill out this COVID-19 Vaccine accessibility assessment form at least 48 hours in advance of your appointment. With less than 48 hours, Ottawa Public Health will strive to meet all accommodation needs, however, may not be able meet all requirements. Should you need assistance in completing the accommodation request form, please contact Ottawa Public Health at 613-691-5505.
If you booked your appointment with Ottawa Public Health, Wabano, Akausivik, a pharmacy or a hospital, please contact them directly to make any changes. Ottawa Public Health can be reached at 613-691-5505.
If you scheduled an appointment through the provincial online vaccine booking system, you can reschedule or cancel it online or by calling 1-833-943-3900 (TTY 1-866-797-0007). You will need your:
health card (information on front and back)
postal code
Vaccine in select pharmacies
Individuals served:
Who can receive a COVID-19 vaccine?
• Everyone six months or older at the time of their appointment is currently eligible to receive a COVID-19 vaccine.
• All residents are encouraged to get vaccinated as soon as they can, and to receive further doses as soon as they are eligible to ensure maximum protection against COVID-19.
How can individuals access the Novavax (Nuvaxovid) COVID-19 vaccine?
A ‘three-dose’ primary series refers to a series of three doses of the COVID-19 vaccine to make up a primary series offered to those who are immunocompromised or vulnerable. A third dose is added to the standard two-dose “primary vaccine series” to improve the immune response and establish an adequate level of protection for those who did not develop immunity or did not develop an optimal immune response after a 2-dose primary series. Some individuals who are immunocompromised can get a third dose of the COVID-19 vaccine eight weeks after their second dose as part of an extended primary series. Note that in some cases the interval may be shortened as advised by your health care provider or specialist. Please see COVID-19 Vaccine Guidance (gov.on.ca) for more information on eligibility for a three-dose primary series. The third dose of vaccine will be given at least two months (eight weeks) after the second dose. Ottawa residents who meet these criteria must present one of the following to receive their third dose:
A letter from their specialist or hospital program; or
Current prescription package, label or pharmacy receipt of an immunosuppressant medication listed by the Ontario government. The prescription must clearly label: patient name, name of medication, date of dispensing, and name of prescribing doctor.
Who can receive a booster?
Vaccination and practising public health measures like masking, avoiding gatherings, and staying homewhen sick, remain our strongest defense against COVID-19.
OPH recommends booster doses of COVID-19 vaccine for those who are eligible. Use the provincial Booster Dose Eligibility Tool to find out if you are eligible.
Booster eligibility:
Booster doses of an mRNA COVID-19 vaccine are recommended in Ontario for anyone aged 5 years and older if at least 168 days (approximately six months) have passed since their previous dose or COVID-19 infection.
Individuals must be at least five years old on the day they receive the vaccine.
Children aged 5 to 11 years are only eligible for one booster dose following the primary series, at this time. They will receive the Pediatric Pfizer-BioNTech vaccine.
As of October 17, 2022, all Ontarians aged 12 years and older are eligible for a bivalent COVID-19 booster dose.
Individuals can receive the bivalent booster at the recommended interval of at least six months from their previous dose, regardless of how many boosters they have already received.
Individuals may choose to receive a booster dose as early as three months (84 days) after their previous dose with informed consent.
As per the National Advisory Committee on Immunization, longer intervals between doses has shown to result in better immune response and somewhat better vaccine effectiveness than shorter intervals. Consult your health care provider for individual recommendations and to assess personal risks and benefits of receiving vaccination earlier.
Residents are encouraged to make an appointment or drop-in to one of the community clinics.
Eligible individuals can book an appointment through the COVID-19 vaccination portal or by calling the Provincial Vaccine Contact Centre at 1-833-943-3900.
Appointments can also be made with local pharmacies. Some primary care physicians are also providing booster doses.
The National Advisory Committee on Immunization (NACI) recommends that all individuals 65 years of age and older and individuals 12 years of age and older who are at increased risk of severe illness from COVID-19 should be offered a fall COVID-19 vaccine booster dose, regardless of the number of booster doses previously received. All other individuals 12 to 64 years of age may be offered a fall COVID-19 vaccine booster dose, regardless of the number of booster doses previously received.
Ottawa Public Health strongly recommends that the following vulnerable groups book a bivalent COVID-19 booster appointment as soon as possible (at the shortened interval of three months) to protect themselves this fall as more people spend time indoors:
individuals aged 65 and over;
residents of long-term care homes, retirement homes, Elder Care Lodges and individuals living in other congregate settings that provide assisted-living and health services;
First Nation, Inuit and Métis individuals and their non-Indigenous household members aged 18 and over;
Individuals 12 years of age and older with an underlying medical condition that places them at high risk of severe COVID-19 including moderately to severely immunocompromised individuals;
The Province of Ontario has announced that pharmacies in Ottawa will provide COVID-19 vaccinations to residents of Ottawa. Please see the Province of Ontario website for more information.
These vaccinations are separate from Ottawa Public Health and the City of Ottawa’s vaccination roll-out. Please call the participating pharmacies directly to book or call the Province of Ontario Vaccination Information Line at 1-888-999-6488 (TTY 1-866-797-0007) for more information.
Attention residents with vaccine appointments booked after August 15 who have received the below email:
This is an important message about your COVID-19 vaccination appointment at ______ clinic location on ______ date and time. Ottawa’s success in vaccinating a large portion of the population as quickly as possible has allowed the City to consolidate some of its clinic locations. The time and location of your current vaccination appointment is no longer available. To better protect you against COVID-19, we have attempted to contact you on several occasions, by telephone and email, to request that you move your vaccination appointment to an earlier date.
Please note that your COVID-19 vaccination appointment at ________ clinic location on _______ date and time will be cancelled. By changing your appointment now, you will be sure to get your vaccine at a time and place that are most convenient for you.
Thank you for doing your part to achieve a two-dose summer!
Changing or cancelling a vaccine appointment
If you scheduled an appointment through the provincial online vaccine booking system, you can reschedule or cancel it online. You can also call the Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007)
You will need your:
health card (information on front and back)
postal code
If you booked your appointment with Ottawa Public Health, pharmacy or a hospital, please contact them directly to make any changes. Ottawa Public Health can be reached at 613-691-5505.
Registering a vaccine received outside of Canada or Ontario, or through a Federal program
If you have received one or more doses of a COVID-19 vaccine outside of the Province of Ontario, you may provide your proof of immunization to Ottawa Public Health. Complete the COVID-19 Out of Province Dose Documentation form.
If you have received one or more doses of a COVID-19 vaccine through a Federal program while in the province of Ontario (for example military or embassy vaccination clinic) Complete the Ontario COVID-19 Vaccine Form for Federal Programs.
COVID-19 is a viral infection that primarily affects the lungs. Some people may have a mild illness. Others may get very sick, including older adults or those with a pre-existing health condition. Very rarely, some children can get a serious inflammatory condition. The long-term effects of COVID-19 are not fully known. Some people are at greater risk of getting COVID-19 because of their work or living conditions.
* Many COVID-19 vaccines require two doses. The time between doses varies depending on the vaccine you receive and can also depend on provincial and NACI guidance.
** See specific vaccine details for additional non-medicinal ingredients
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Visit our COVID-19 Vaccination Dashboard for up-to-date information on COVID-19 vaccinations in Ottawa.
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