COVID-19 Vaccine

Last revised on May 6, 2021  

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Have a question? Read our frequently asked questions about COVID-19 vaccination

Who can currently get the COVID-19 vaccine?


Complete our COVID-19 Vaccine Eligibility Screening Tool to see if you can currently receive the COVID-19 vaccine and learn how to book an appointment.  Read the information below to learn about the various phases of vaccine distribution and clinic locations.

Check eligibility and learn how to get a vaccine

Vaccination is underway for Phase 1 and 2:


Not yet eligible?


Vaccines will be available widely across Ontario for anyone in the general population who want to be immunized. The ethical framework, data and available vaccine supply will help to prioritize groups in this phase. 

An enveloppeGet COVID-19 vaccine updates in your inbox. Sign up for the COVID-19 vaccination update e-subscription for regular news on the vaccine roll-out.

Getting your vaccine


Please make sure that you are eligible to receive a COVID-19 vaccine and make an appointment at a clinic that serves your category of eligible individuals. The vaccination clinics locations in Ottawa were selected with accessibility being the main consideration.

Second dose information

Vaccine appointments scheduled via Ottawa Public Health:

As per provincial guidelines, currently Ottawa Public Health is only booking second doses for First Nations, Inuit and Métis community members and certain individuals with immunocompromising conditions and those on immunosuppressive therapies. Other residents are asked to not call OPH at this time to try to book a second appointment as we do not have these available and the phone lines are experiencing very high call volumes. 

The Province amended its recommendations with respect to the second dose interval for certain individuals with immunocompromising conditions and those on immunosuppressive therapies. Specifically: transplant recipients and individuals with malignant hematologic disorders and non-hematologic malignant solid tumors receiving active treatment (excluding individuals receiving solely hormonal or radiation therapy). Please refer to the Ministry of Health’s Vaccine Clinical Advisory Group (VCAG) Recommendations on Exceptions to Extended Dose Intervals for COVID-19 vaccines document.

If you have received your first dose through a pharmacy or primary care provider and do not have an appointment for your second dose, you must contact them directly.

When second dose appointments are available to be booked at our clinics, the City will undertake a broad communications plan to advise the public through PSAs, City of Ottawa’s COVID-19 Vaccine e-subscription, City and OPH website updates, social media as well as other news media sources, similar to the communications done to advise when residents are eligible for their first appointment. We encourage residents to sign up for the e-newsletter to ensure they receive updates, or if they are not online to please ask a family member, neighbour or friend to sign up and let them know when second dose appointments can be booked. 

Vaccine appointment scheduled via provincial booking system:

Individuals who use the provincial booking system are asked to schedule their first and second doses when they make appointments.

Read our frequently asked questions about COVID-19 vaccination.

Community clinics

Individuals served:

  • Adults 50 years of age and older - Book appointment
  • Adults 18 years of age and older in hot spots including postal codes starting with K1T, K1V and K2V. - Book appointment
  • Clients who are pregnant - Book appointment
  • People with highest risk health conditions and their caregivers - Book appointment
    • Organ transplant recipients
    • Hematopoietic stem cell transplant recipients (bone marrow transplant)
    • Neurological diseases that impact breathing (for example, motor neuron disease, myasthenia gravis, multiple sclerosis)
    • Haematological malignancy diagnosed within the last year
    • Kidney disease with estimated glomerular filtration rate (eGFR) under 30
    • Pregnancy
    • One essential caregiver for individuals with the conditions in this category
  • People with high risk health conditions and their caregivers - Book appointment
    • Obesity (BMI over 40)
    • Other treatments causing immunosuppression (for example, chemotherapy, immunity-weakening medications)
    • Intellectual or developmental disabilities (for example, Down Syndrome)
    • One essential caregiver for individuals with the conditions in this category who require regular and sustained assistance with personal care or activities of daily living
  • First group of essential workers who cannot work from home - Book appointment
    • Remaining elementary and secondary school workers (including educators, custodial, school bus drivers, administrative staff)
    • Workers responding to critical events (including police, fire, special constables, children’s aid society workers, emergency management, critical infrastructure restoration workers)
    • Enforcement, inspection and compliance roles (including by-law enforcement, building inspectors, food inspectors, animal welfare inspectors, border inspection officers, labour inspectors, WSIB field workers)
    • Remaining individuals working in licensed childcare settings (including all licensees, employees and students on educational placements who interact directly with children in licensed childcare centres and in authorized recreation and skill building programs, licensed home child care and in-home service providers, employees of home child care agencies)
    • Foster care agenda workers (including customary care providers)
    • Food manufacturing and distribution workers
    • Agriculture and farm workers
    • Funeral, crematorium and cemetery workers

Addresses:

Please note: Some of the community clinics are now open but more can be operational within 72 hours in the event large amounts of vaccines become available.

Eva James Memorial Centre

65 Stonehaven Drive

Horticulture Building (Opening soon)

1525 Princess Patricia Way

Nepean Sportsplex

1701 Woodroffe Avenue

Ottawa City Hall

110 Laurier Avenue West

Queensway Carleton Hospital

3045 Baseline Rd

Ruddy Family YMCA-YWCA

265 Centrum Blvd 

St-Laurent Complex

525 Côté Street

The Ottawa Hospital - Civic Campus

1053 Carling Ave

Additional information:

When you book your appointments through the provincial booking system, you will receive a confirmation code. Please bring this code with you when you go to your appointments. If you do not have a confirmation code, your appointments were not successfully completed. Please revisit the provincial booking system or call 1-833-943-3900 to book your appointments and receive your confirmation code.

Timelines for opening all community clinics will depend on vaccine supply and the remaining community clinics will be opened as supply increases. Once fully operational, these community clinics will operate from 8:00 a.m. to 10:00 p.m., seven days a week and have the capacity to administer a total of nearly 11,000 immunizations per day.

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health)

COVID-19 Vaccine accessibility assessment form 

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

How to cancel your appointment:

If your vaccine appointment was booked through the Province, and if you not yet received your first dose you may cancel your appointment by following the steps outlined in the confirmation email you received at the time you made your appointment. Otherwise, you may do-so by calling 1-833-943-3900.

Pop-up clinics in high-risk communities

Individuals served:

  • Anyone 18 and over in the following neighbourhoods - Book appointment
    • Ledbury-Heron Gate-Ridgemont
    • Emerald Woods - Sawmill Creek
    • Hunt Club East-Western Community
    • Greenboro East
  • Anyone 18 and over in the following neighbourhoods
    • COMING SOON - Ottawa Public Health is implementing new approaches for pop-up clinics in high-risk communities. In the weeks to come, adults 18 years of age and older who live in these areas will be eligible for a vaccine in these areas. They will be notified of clinic and registration options through a targeted approach. 
    • Bayshore-Belltown
    • Britannia Village
    • Carleton Heights - Rideauview
    • Carlington
    • Carson Groves-Carson Meadows
    • Hawthorne Meadows - Sheffield Glen
    • Hunt Club Park
    • Lowertown (Lowertown East)
    • Manor Park
    • Overbrook-McArthur
    • Parkwood Hills - Stewart Farm
    • Riverview 
    • Sandy Hill 
    • Vanier North
    • Vanier South
    • West Centretown
    • Whitehaven - Queensway Terrace North

Additional information:

When you book your appointments through the provincial booking system, you will receive a confirmation code. Please bring this code with you when you go to your appointments. If you do not have a confirmation code, your appointments were not successfully completed. Please revisit the provincial booking system or call 1-833-943-3900 to book your appointments and receive your confirmation code.

Timelines for opening all community clinics will depend on vaccine supply and the remaining community clinics will be opened as supply increases. Once fully operational, these community clinics will operate from 8:00 a.m. to 10:00 p.m., seven days a week and have the capacity to administer a total of nearly 11,000 immunizations per day.

Addresses:

AMA Community Centre

1216 Hunt Club Road 

Bruyère 

75 Bruyère Street - Verify eligibility and book your appointment.

Overbrook Community Centre

33 Quill Street 

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health)

COVID-19 Vaccine accessibility assessment form 

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

How to cancel your appointment:

People who booked COVID-19 vaccine appointments with Ottawa Public Health by phone and who now wish to cancel can do so by calling 613-691-5505.

If vaccine appointments were booked through the Province, and if they have not yet received their first dose they may cancel their appointment by following the steps outlined in the confirmation email they received at the time they made their appointment. Otherwise, they may do-so by calling 1-833-943-3900. If appointments were booked through pharmacies or other health care providers, residents would need to cancel their appointment through them.

Health care worker and faith leaders clinics

Individuals served:

Addresses:

Location for vaccine appointment confirmed during appointment booking process. Vaccination appointment may take place at the following locations.

Ottawa Hospital - Civic Campus

1053 Carling Avenue, Ottawa

Queensway Carleton Hospital

3045 Baseline Road, Ottawa, ON 

 Vaccination offered: 

Pfizer-BioNtech and/or Moderna

Check eligibility and complete pre-registration form

Please do NOT call Ottawa Public Health, pre-registration is done online.

What to expect following pre-registration:

  • Each person who completes the pre-registration form will be sequenced according to risk and priority. You will receive an email or phone call with booking information when an appointment is available. The process could take weeks depending on sequencing so we ask for your patience.

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health)

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

Long-term care and retirement home clinics

Individuals served:

Addresses:

Location for vaccine appointment confirmed during appointment booking process. Vaccination appointment may take place at the following locations.

Ottawa Hospital - Civic Campus

1053 Carling Avenue, Ottawa

Queensway Carleton Hospital

3045 Baseline Road, Ottawa, ON 

On-site at retirement homes or long-term care homes.

Vaccination offered: 

Pfizer-BioNtech and/or Moderna


After completing and submitting this form, a member of The Ottawa Hospital vaccine booking team will be in contact with you to schedule your appointment time and date 

Do not contact the Ottawa Hospital or Ottawa Public Health  for your appointment. Once the form is completed and submitted, an appointment will be confirmed over the phone. 

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health)

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

First nation, Inuit and Métis clinics

Individuals served:

  • First Nation, Inuit and Métis community members who are aged 16 and older are currently eligible for vaccination.

 

You will be asked to provide proof of Indigenous identity/status. Examples include:

  • Status Card
  • Inuit Beneficiary Card
  • Métis Card
  • 60s Scoop Acceptance Letter

Addresse:

St-Laurent Complex 

525 Côté Street, Ottawa

Vaccination offered: 

Pfizer-BioNtech and/or Moderna

How to book an appointment for First Nations, Inuit and Métis community members:

Call 613-691-5505 to book an appointment

The phoneline will be open:

Monday to Friday             7:30 am to 6:00 pm

Saturday to Sunday         8:30 am to 4:00 pm

How to book an appointment for Inuit community members:

Call 613-740-0999 to book an appointment

The phoneline will be open:

Monday to Friday             7:30 am to 6:00 pm

Saturday to Sunday         8:30 am to 4:00 pm

Additional information: 

Ottawa Public Health is partnering with Wabano Centre for Aboriginal Health to provide a COVID-19 vaccination clinic for First Nation, Inuit and Métis community members.

Akausivik Inuit Family Health Team is providing vaccinations for Inuit.

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health)

COVID-19 Vaccine accessibility assessment form 

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

How to cancel your appointment:

People who booked COVID-19 vaccine appointments with Ottawa Public Health by phone and who now wish to cancel can do so by calling 613-691-5505.

If vaccine appointments were booked through the Province, and if they have not yet received their first dose they may cancel their appointment by following the steps outlined in the confirmation email they received at the time they made their appointment. Otherwise, they may do-so by calling 1-833-943-3900. If appointments were booked through pharmacies or other health care providers, residents would need to cancel their appointment through them.

AstraZeneca vaccine in select pharmacies for adults 40 years of age or older

Individuals served:

Adults 40 years of age or older

Addresses:

Various locations

Vaccination offered: 

AstraZeneca

Find your closest pharmacy to get the AstraZeneca COVID-19 vaccine

Enter the first 3 characters of a postal code to find a pharmacy offering vaccines near you or search the list for the name of your neighbourhood (e.g. Nepean or Kanata)

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health) 

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

Additional information:

The Province of Ontario has announced that pharmacies in Ottawa will provide COVID-19 AstraZeneca vaccinations to residents of Ottawa age 40 and older. Please see the Province of Ontario website for more information.

These vaccinations are separate from Ottawa Public Health and the City of Ottawa’s vaccination roll-out. Please call the participating pharmacies directly to book or call the Province of Ontario Vaccination Information Line at 1-888-999-6488 (TTY 1-866-797-0007) for more information.

People who live and work in congregate settings

Individuals served:

  • People who work or live in a congregate living settings. A congregate setting refers to a range of facilities where people (most or all of whom are not related) live or stay overnight and use shared spaces (e.g., common sleeping areas, bathrooms, kitchens) including:
    • Shelters
    • Group homes
    • Correctional facilities
    • Children or youth residential settings
  • Residents in congregate settings
    • Residents of congregate settings will be contacted by the home / setting in which they live for next steps on how they are to be vaccinated.
  • Workers in congregate settings

Check eligibility and book appointment

Please do NOT call Ottawa Public Health, pre-registration is done online.

Please use these steps to register as a worker of congregate settings with the tool above:

Select Yes to the “Is the person you are registering an eligible healthcare worker?” question

Choose Congregate Setting to the “Please select the setting the person you are registering works in” question

Select the role that best describes your work

Choose Continue to finish the form

Addresses:

Location for vaccine appointment confirmed during appointment booking process. Vaccination appointment may take place at the following locations

Ottawa Hospital - Civic Campus

  • 1053 Carling Avenue, Ottawa

Queensway Carleton Hospital

  • 3045 Baseline Road, Ottawa, ON

What to expect following pre-registration:

Each person who completes the pre-registration form will be sequenced according to risk and priority. You will receive an email or phone call with booking information when an appointment is available. The process could take weeks depending on sequencing so we ask for your patience.

Vaccination offered:

Pfizer-BioNtech and/or Moderna

How to prepare for vaccination:

What you need to know about your COVID-19 vaccine appointment (Ministry of Health)

After your COVID-19 vaccine (Ministry of Health)

Read our frequently asked questions about COVID-19 vaccination

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A graph diagram iconVisit our COVID-19 Vaccination Dashboard for up-to-date information on COVID-19 vaccinations in Ottawa.

 

What is COVID-19?

COVID-19 is a viral infection that primarily affects the lungs. Some people may have a mild illness. Others may get very sick, including older adults or those with a pre-existing health condition. Very rarely, some children can get a serious inflammatory condition. The long-term effects of COVID-19 are not fully known. Some people are at greater risk of getting COVID-19 because of their work or living conditions. 

Do the COVID-19 vaccines work? 

Which vaccines are approved in Canada?

COVID-19 Vaccine  Age range  Type 

Doses*

Recommended Interval

(time between doses)*

Potential allergen **

% Effectiveness against:

1) symptomatic illness,

2) hospitalization/death after 1 dose (source: NACI)

Pfizer BioNTech

16 years and older  mRNA 2 3 weeks polyethylene glycol (PEG)

1) 90-99%

2) 89%

Moderna

18 years and older   mRNA 4 weeks

polyethylene glycol (PEG)

 

tromethamine
(trometamol or Tris)

1) 60-99%

2) 100%

AstraZeneca 40 years and older Viral-vector  2 4-12 weeks Polysorbate-80

1) 50-70%

2) 88%

 Janssen 18 years and older Viral-vector  1  N/A Polysorbate-80  

1) 55-75%

2) N/A

* Many COVID-19 vaccines require two doses. The time between doses varies depending on the vaccine you receive and can also depend on provincial and NACI guidance. Vaccine supply is currently limited. For this reason, NACI recommends that regions increase the number of people getting the first dose of vaccine. This can be done by increasing the interval between the first and second doses of COVID-19 vaccine, up to four months. 

** See specific vaccine details for additional non-medicinal ingredients 

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Have a question?


Read our frequently asked questions about COVID-19 vaccination.

More information


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COVID-19 vaccines for Ontario

COVID-19 vaccine safety

Getting a COVID-19 vaccine in Ontario

Scams and misinformation

COVID-19 Vaccination Plan

COVID-19 Vaccine Distribution FAQs

Video: Dispelling the most common COVID-19 vaccine myths and conspiracy theories

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