Mental health, addictions and substance use health in the community

If you are in crisis, please contact the mental health crisis line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.

The dashboard will be updated quarterly where possible. Certain data will be updated less frequently.

Last updated: January 2024

Next expected update: February 2024

The mental health, addictions and substance use health community dashboard is framed by 4 domains. The first 3 domains, shown in the branches of the tree, look at key factors that impact mental health, addictions and substance use health. These factors include needs, harms, stigma and access to health and social services. Domain 4, shown in the roots of the tree, shows key factors that are the root causes of poor health and influence the wellbeing of every person in our community.

More information and links to different services, resources, reports, and other data sources that relate to each domain can be found below.

Graphic outlining the different domains of the dashboard

About the dashboard

What is a community-based dashboard?

The dashboard is a community driven tool, built by community partners, for the communityThis dashboard was born out of the recommendations from the Ottawa Community Action Plan Summit in 2019 and is a result of a multi-year collaboration between Ottawa Community Action Plan Steering Committee Partners (The Community Addictions Peer Support Association, The Royal, AccessMHA, The Kids Come First Health Team, The Ottawa Hospital, The Canadian Centre on Substance Use and Addictions, and The Canadian Public Health Association) and various health, social services, lived and living experience, first responder, hospital partners and networks, with Ottawa Public Health providing the backbone support.

The dashboard will change and build over time as different needs and opportunities arise.  

Why was this dashboard created?

The goal of the dashboard is to improve the health status of the people of Ottawa in relation to mental health, addictions, and substance use health by centralizing and showcasing local data to support further action. This tool can be used to identify needs, inform systems and service planning and contribute to building long-term promotion and prevention strategies in the community. 

How was the dashboard framed?

The framework of the dashboard is based on the three goals outlined in the Ottawa Community Action Plan which seek to reduce harms and negative health outcomes, including through emerging harm reduction initiatives, reducing stigma and increasing access and uptake of services by collaborating across the system of care. The fourth goal is built on the understanding that the root causes of ill health are foundational to the positive wellbeing of the community. Also, that some populations face greater barriers to health than others and are underserved by social services.

The Ottawa Community Action Plan steering committee partners have been instrumental in the development and ongoing implementation of this tool. OPH would like to thank all the Ottawa Community Action Plan steering committee partners and the many engaged community partners who have contributed and continue to contribute data, knowledge and expertise. The partners involved in the development are highlighted on the website and we thank them for their involvement. 

A note on terminology/language

Person-first language is used throughout the dashboard. That is, we talk about people who may have certain behaviours and don’t define people by their behaviourHowever, some data sources include pre-existing language.  

Supporting documents

Contributing and consulting partners

The Ottawa Community Action Plan steering committee partners have been instrumental in the development and ongoing implementation of this tool. OPH would like to thank all the Ottawa Community Action Plan steering committee partners and the many engaged community partners who have contributed and continue to contribute data, knowledge, and expertise.

All contributing and consulting partner logos including 1Call1Click, AccessMHA, The Community Addictions Peer Support Association, The Canadian Centre on Substance Use and Addiction, The Canadian Public Health Association, The Children's Hospital of Eastern Ontario, Community Navigation of Eastern Ontario, Connex Ontario, Counselling Connect, Kids Come First, Knowledge Institute of Child and Youth Mental Health and Addictions, Ottawa Health Team, Ottawa Inner City Health, Ottawa West Four Rivers Ontario Health Team, The Royal Mental Health Care Centre, Rural Ottawa Youth Mental Health Collective,  Sandy Hill Community Health Centre, Somerset West Community Health Centre,

Table of contents

 
Table of contents
DomainFieldTopic Areas
Are people well?    Do people feel well? 
  • Self-reported mental health
  • Self-reported substance use
Do people have access to preventative supports?
  • Access to primary care
  • People who want mental health supports, but don’t know where to turn

Are people experiencing harms from unmet needs? 
  • Mental health and substance use health related Emergency Department (ED) visits
  • Self-harm ED visits
  • Drug overdose ED visits and suspected deaths
  • Opioid overdose related ED visits
  • Opioid related overdose deaths
  • Suicide deaths
Are people free from stigma?  Do people know about mental health, addictions and substance use health?
  • Substance use health and mental health stigma in Ottawa
Are people safe and supported in health care and community services?
  • Results from the Mental Health of Ottawa’s Black Community research study
Can people access treatment and services?   Do people have access to harm reduction services?
  • Needle and Syringe Program
  • Naloxone training and kit distribution
  • Supervised consumption and treatment site services
  • Safer Supply services in Ottawa
Are people getting brief counselling and being referred to the services they need?
  • Referrals to system navigators
  • Youth access to mental health supports and crisis lines
Can people get services when and where they need them?
  • Residents reaching out for system navigation
  • Top presenting problems and needs by system navigator
  • Referrals to services
  • Wait times for services
Are people and families supported by the health and social services they need?
  • Unmet needs
  • Children, youth and families reaching out for mental health and substance use health supports
  • Barriers to accessing supports as identified by rural youth
Do people live with opportunity and equality?    Are children and their families safe and well?
  • Early development instrument
  • Food insecurity for families and youth
  • Families experiences with homelessness
  • Youth feelings of safety
Do people have what they need?
  • Life satisfaction
  • Identified needs
  • Food insecurity
  • Peoples experiences with homelessness
Do people feel connected to each other?
  • Sense of community belonging
  • Social connections of youth
  • Social media and screen time for youth
Do people live in safety and equality?
  • Health and safety challenges identified by people who are experiencing homelessness
  • Police reported crime
Open data

The following data tables are available for download on Open Ottawa:

Please use the following citation when referencing this dashboard: Ottawa Public Health. Mental Health, Addictions and Substance Use Health Community Dashboard. Ottawa, ON. Last updated November 2023.

To enter the Power BI report from the Mental Health, Addictions, and Substance Use Health in the Community webpage using a keyboard, press Tab once after the “full screen mode” link and press Ctrl + Enter. A small box will appear in the top left corner of the report. Press Tab three times to navigate through the options and you will then be inside the report. From here you can navigate the content of the report using Tab and the other keyboard shortcuts enumerated in the Keyboard Shortcuts document

Having trouble viewing the report? Try viewing the report in full screen mode. 


Watercolour art of a person

Are people well? 

Services and Resources 
Reports and other Data Sources

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Watercolour art of a person who has their arms up like they're free

Are people free of stigma? 

Services and Resources
Reports and other Data Sources

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