It's normal for situations like COVID-19 to affect your mental health. Everyone will experience these events in their own way. It is completely natural to feel stress and concern during these times and so it is important to practice positive coping strategies.
Below is a listing of Mental Health Resources available to you.
If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.
If you (or your child) are experiencing thoughts of suicide or harming yourself, please call 9-1-1.
Get Help Now
We want to make sure that everyone who needs counselling can get it. We also know that staying connected to each other is an important part of protecting our mental health. Check out our "Let's Stay Connected" resource for ideas!
Get Help Now |
If you need support please call the Distress Centre Ottawa and Region 24/7 - 613-238-3311 in English or Tel-Aide Outaouais - 613-741-6433 in French. Counselling Connect provides quick access to free phone or video counselling session. This service is for children, youth, adults and families in Ottawa and the surrounding area. Information Line for Child and Youth Mental Health and Youth Addictions Services YSB has expanded the role of the crisis line and online chat to provide information about child and youth mental health and youth addiction services in Eastern Ontario. The information and crisis line can be reached by calling 613-260-2360 or 1-877-377-7775 and the online chat at chat.ysb.ca |
Telephone, Text and Chat Mental Health Services
Printable version of the Mental Health and COVID-19 Resource List. [PDF 262KB]
It is normal that situations like COVID-19 can affect your mental health and it’s completely OK to ask for help. If you need support, please connect with:
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Online Mental Health Resources and Additional Information
For information on how to cope with and reduce stress and anxiety, how to talk to your children about COVID-19, and how to support yourself as well as your loved ones' mental health, please visit:
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For First Nations, Inuit and Métis | ||
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For People Experiencing Violence | ||
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For People Experiencing Loss | ||
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For Suicide Prevention | ||
Mental Health Services and Resources: If you are in crisis, please contact the Mental Health Crisis Line (24 hours a day/7 days a week) at 613-722-6914 or if outside Ottawa toll-free at 1-866-996-0991.
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For Health Care Workers | ||
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For the Deaf and Hard of Hearing Community |
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Mental Health Services and Resources:
How to Access the Distress Centre of OttawaCanada VRS is a telecommunication service that allows Deaf, hard of hearing or speech-impaired Canadians to make telephone calls using internet and cell phone-based technologies. VRS callers are connected with a sign language interpreter, over video, who provides real time interpretation for telephone calls. An individual could use VRS to place a call to the Distress Centre simply by using their VRS application and dialing the Distress Centre’s phone number. The Distress Centre of Ottawa can be reached at the following: Distress: 613-238-3311 Crisis: 613-722-6914 or 1-866-996-0991
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Related pages
- Learn more about the Novel Coronavirus COVID-19 and the current situation in Ottawa
- Supporting Child Care during COVID-19
- Be Social Wise- Guidance for Social Gatherings during COVID-19
- Grocery Shopping, Meal Planning, and Cooking During COVID-19
- Sports, Recreation and Being Active During COVID-19
- Resources for Those Pregnant and Parenting During COVID-19
- Older Adults and COVID-19
- Stop the spread of germs
- Information on novel coronavirus (COVID-19) for physicians and health care professionals
- Masks
- Be COVIDWise
- Community Partners and Service Providers
- COVID-19 Resources in American Sign Language
- City of Ottawa COVID-19 portal
Popular downloads
- Download our sick note and stay home if you are sick.
- Download our Be COVID Wise: Understand Your Risks during COVID-19 poster
- Download our OPH Response to COVID-19 Infographic
- Download our fact sheet on What You Need to Know About COVID-19
- Tested for COVID-19, What Now Handout
- Financial and Online Educational Support Resources (pdf - 139 KB)
COVID-19 Update
Contact Information
Ottawa Public Health COVID-19 telephone line
- Monday to Friday, from 7:30 am to 6:00 pm
- Weekends, from 9:00 am to 4:00 pm
- Translation is available in multiple languages
- Telephone: 613-580-6744 follow the prompts to the COVID-19 telephone line
- TTY: 613-580-9656
Emergency Services
- If you are in distress (e.g., significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.
See someone not respecting COVID-19 rules?
- Learn more about COVID-19 rules.
- Telephone: 3-1-1
How to access help during COVID-19
- 211 Ontario can help you find financial and social support during COVID-19
- Telephone: 2-1-1
Related Information
- Latest news and data
- Symptoms, testing and vaccine
- Frequently asked questions
- Staying safe, support and resources
- Schools, workplaces and professionals
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